- 整體 3
- 食物 4
- 服務 2
- 氛圍 3
Went for the White Sox game on 9/17 due to knowing we could get cheaper Diamond Club seats and expected lower attendance. Both of those came true.
In general, the restaurant is decent and the concept is okay. Buffet with many choices, and the options to add on entrees. It would be nice to have an option for entree only (even at a higher price), but I'll get to that later.
1. For not much food being served, service is surprisingly slow. We were first group in, and still took a while to get our bottle of wine (which should be an easy get as opposed to prepared drinks).
2. The online buffet menu is listed per series on their site. Lots of options unique to the opponent. Not all the items online made it to the actual buffet, and when asked about it (and shown on my phone), they didn't even know those were planned (as opposed to "sorry, we ran out"). That led to my wife basically getting a $60 salad, as the two things she wanted were the ones not there. =( A little bait and switch always sucks. TO get something she wanted, she'd still have to pay the $60 first, then add $30, for instance, for a steak ($90, whether you ate the buffet or not). Would rather pay $50-$60 for the steak alone an ignore the buffet.
3. Everything has LARGE sneeze glass in front of it, including all the way to the bottom. So you have to hand your plate to them over the top and they hand it back. They wear gloves, but they are touching everyone's plates with the same gloves, so they aren't serving the purpose they think they are. Now they are just a rubber version of bare hands. I'm pretty sure that doesn't follow best practices nor regulation.
Would recommend ordering ballpark fare from your seat, or getting it elsewhere and bringing it to your seats. Service in the seats seemed fast.