Benihana - Bethesda, MD

Benihana - Bethesda, MD 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. K

   Kim

   Washington DC2則評論

   2.0

   在7天前用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 1

   Benihana Bethesda is a joke. Staff standing around bored. The walls and ceiling is greasy and need a fresh coat of paint. The chef did one trick and burned some onions. I could have went to any hibachi but chose to celebrate here and Benihana just not the same. I was seated next to a family that was rude and loud. However staff did sing happy birthday and gave ice cream. The price for an outdated decor must only pay the rent here. Nothing is authentic not even the chefs. You are only paying rent
   

   Benihana - Bethesda, MD已在5天前回覆

   Thanks for the feedback, Kim. We're truly sorry to hear about your recent experience at Benihana - Bethesda, MD. We strive to provide an authentic and enjoyable dining experience, and we regret that we fell short during your visit. We appreciate your comments about the decor and the chef's trick. We also apologize for the noise and the family's behavior. We will take your feedback into account as we continually work to improve our guests' experiences. We hope you'll give us another chance to make it right in the future. The Management Team
   

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2. I

   Ignacio

   Washington DC11則評論

   4.0

   在2025年3月26日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   It has gotten way too expensive! I’m not going there again.
   

   Benihana - Bethesda, MD已於2025年3月28日​回覆

   Hey Ignacio, We're really sorry to hear that your experience at Benihana - Bethesda, MD didn't meet your expectations. We strive to provide a memorable experience for all our guests, and it's disappointing to hear that we fell short this time. We're glad to know that you enjoyed our food and service, and we'll definitely work on our pricing to ensure it aligns with our quality. We hope you'll give us another chance in the future to provide you with the exceptional dining experience we're known for. Best Regards, The Management Team
   

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3. V

   Virginia VIP

   Washington DC450則評論

   5.0

   在2025年3月24日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   Really great lunch. Delicious fried rice and sushi selection.
   

   Benihana - Bethesda, MD已於2025年3月26日​回覆

   Thanks for visiting us, Virginia! We're thrilled to hear that you enjoyed our fried rice and sushi selection. We're also glad that you found our service to be great and our value to be worth it. We noticed that you rated our service a 4 - we're always striving for excellence. We hope to welcome you back soon for another great lunch at Benihana - Bethesda, MD.
   

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4. R

   Rebecca VIP

   San Francisco19則評論

   4.0

   在2025年3月23日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   Even though we had a reservation, we had to wait 20 minutes for our table. Service was friendly and efficient. Food was well prepared.
   

   Benihana - Bethesda, MD已於2025年3月25日​回覆

   Hi Rebecca, Thank you for choosing to dine with us at Benihana - Bethesda, MD. We're glad to hear that you found our service friendly and efficient. We're sorry to hear that you had to wait for your table despite having a reservation. We strive to provide our guests with a timely and enjoyable dining experience. We appreciate your feedback and will work to improve where necessary. We hope to welcome you back soon. Best regards, The Management Team
   

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5. T

   Tiffney VIP

   Washington DC13則評論

   2.0

   在2025年3月23日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 2
   4. 氛圍 1

   We had a 630 reservation. We weren’t set until 655. We came in for the taste of Benihana to be towed that was only available at the bar or the sushi bar, which was not posted on their website. It would’ve been extremely helpful to know nonetheless we ordered the food, the service wasn’t all that great we had to keep waving our waiter down . Probably wouldn’t come back to this location.
   

   Benihana - Bethesda, MD已於2025年3月25日​回覆

   Hello Tiffney, We are truly sorry to hear about your experience at Benihana - Bethesda, MD. We understand how frustrating it can be to have a reservation only to find that the restaurant is not ready. We apologize for the confusion and the inconvenience caused. We appreciate your feedback and will certainly use it to improve our reservation system and communication. We hope you'll give us another chance to make your next visit a more enjoyable one. Best Regards, The Management Team
   

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6. OT

   OpenTable食客

   Philadelphia7則評論

   5.0

   在2025年3月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had an absolutely fantastic experience at Benihana in Bethesda! From the moment I walked in, the atmosphere was warm and inviting, with a lively energy that made the dining experience even more enjoyable. The staff was incredibly friendly and attentive, ensuring we felt welcomed and well taken care of throughout our meal. The highlight, of course, was the hibachi experience. Our chef was not only highly skilled but also engaging and entertaining, turning the cooking process into a true performance. From the iconic onion volcano to the expert knife skills, every moment was captivating. As for the food, it was absolutely delicious. The steak was cooked to my preferred temp the shrimp and chicken were equally delightful, with just the right amount of seasoning. The fried rice prepared fresh on the grill was also great. The portions were generous, ensuring no one left hungry. Overall, Benihana Bethesda delivered an unforgettable dining experience. From the exceptional service to delicious food, this place is a must-visit. I’ll definitely be returning soon.
   

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   Benihana - Bethesda, MD已於2025年3月25日​回覆

   Dear Guest! Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience at Benihana - Bethesda, MD. It's great to know that our atmosphere, friendly staff, and delicious food, including the hibachi experience, hit the mark for you. We're also glad that our fried rice and generous portions hit the spot! Your kind words mean the world to us and we can't wait to welcome you back for another unforgettable dining experience. Best, The Management Team
   

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7. OT

   OpenTable食客

   Washington DC1則評論

   3.0

   在2025年3月23日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 3

   The decor is beautiful but the tables are tight so you don’t have much arm space
   

   Benihana - Bethesda, MD已於2025年3月24日​回覆

   Dear Guest! Thanks for the review. We're glad to hear that you appreciated our decor and found it beautiful. We understand your concern about the table arrangement. We always strive to create a comfortable and enjoyable dining environment for our guests. Your feedback is valuable and will be considered as we continually strive to improve our services. We hope to welcome you back soon.
   

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8. OT

   OpenTable食客

   Washington DC1則評論

   4.0

   在2025年3月22日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   First time visit in at least 10 years. The occasion to get us back was was a birthday (for grandpa) and first ever visit for 6 year-old grandson. Food and service was excellent, a HUGE hit for the six-year old who absolutely loved all of the food and the chef's "show." He surprised us by eating all of the soup, asking for more of the fried rice, eating all of his shrimp (and stealing a few from his grandma and grandpa), eating much of his chicken and corn, and of course, the ice cream and happy birthday song and embarrassment for his grandpa. He wanted to save the leftovers for tomorrow's breakfast. A couple of miscue's for the table on getting the order to the right customer, which required some additional cooking for the chef, but did not detract from the experience. We will be back at some point in the near future, not waiting to return as long as we did last time - either with or without the grandkids, because the food and experience was so wonderful.
   

   Benihana - Bethesda, MD已於2025年3月24日​回覆

   Dear Guest, Thanks for choosing Benihana - Bethesda, MD for your special occasion! We're thrilled to hear that your grandson loved the food and our chef's show. We're sorry for any mix-ups during your order, and we'll work on improving that aspect. Your feedback is appreciated and we're glad to know that you'll be returning for another visit. We look forward to serving you again soon! Best, The Management Team
   

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9. T

   Tina

   Washington DC40則評論

   5.0

   在2025年3月20日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had a nice date, wasn’t crowded, had the table to ourselves and we learned it’s best to go early
   

   Benihana - Bethesda, MD已於2025年3月22日​回覆

   Hello Tina, Thank you for choosing Benihana - Bethesda, MD for your date night and for taking the time to leave a glowing review. We're thrilled to hear that you had a peaceful and enjoyable experience. We appreciate your suggestion about arriving early to make the most of your meal. We look forward to welcoming you back soon for another great date night! Best, The Management Team
   

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10. C

    Clarence

    Washington DC11則評論

    5.0

    在2025年3月19日用過餐

    1. 整體 5
    2. 食物 4
    3. 服務 5
    4. 氛圍 4

    Benihana as always provides a great dining experience. From the server to the Chef everything was exceptional. See ya soon.
    

    Benihana - Bethesda, MD已於2025年3月21日​回覆

    Thanks for the feedback, Clarence! We're thrilled to hear that you had a great dining experience at Benihana - Bethesda, MD. We're especially pleased that you found our service exceptional and our food to be of high value. We can't wait to welcome you back for another enjoyable experience soon!
    

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