Benihana - Carlsbad, CA

Benihana - Carlsbad, CA 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Jo VIP

   聖地亞哥31則評論

   5.0

   在今天用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   We had a great experience here. Came in for a friend's birthday, we had Tarow as our chef and he kept us laughing with corny jokes the entire time! He was very friendly and did a great job cooking our food. The service was excellent as well, our server Lizzie (sp?) was attentive and friendly. This is a great special occasion place to go!
   

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2. V

   Victor

   聖地亞哥2則評論

   5.0

   在今天用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Had a GREAT BIRTHDAY!!Santos was incredible. An Oscar performance with cuisine to match! GRACIAS por la experience!
   

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3. GS

   GoSeeAaron

   Orange County7則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Irvin made the 90 min drive in the rain worth while. Amazing food great stories everyone at our table had a great time.
   

   • 

   Benihana - Carlsbad, CA已在1天前回覆

   Dear Guest! That's fantastic to hear! 😊 We're so glad Irvin helped make your 90-minute drive in the rain totally worth it! Amazing food and great stories are what we strive for, and it sounds like your table had an awesome time. Thank you for sharing your experience—we can't wait to welcome you back for more great moments! 🍽️✨🚗
   

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4. C

   Carrie

   聖地亞哥3則評論

   3.0

   在4天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 4

   Son's 30th birthday, made a reservation for 2:45 didn't get in till after 3:00. Plenty of tables. We didn't leave until 5:00! The chef was so slow and service so slow it took forever. And the food was extremely overcooked. I won't Go back the portions are smaller and they just seem so understaffed. I had a rum and coke . It cost $15! For a rum and coke. Crazy I normally don't review badly unless it's way bad. The family next to me at the same table said the same thing that they never saw anything like this before and had becoming plenty of times and won't be back
   

   Benihana - Carlsbad, CA已在2天前回覆

   Dear Carrie, We're truly sorry to hear about your disappointing experience, especially on such a special occasion as your son's 30th birthday. Long wait times, slow service, overcooked food, and high prices are unacceptable, and we deeply regret that your celebration was affected. Your feedback about the slow service and understaffing is concerning, and we’ll address these issues with our team immediately. We appreciate you sharing your experience, and we’re sorry we let you and your family down on this important day.
   

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5. B

   Bridgett

   聖地亞哥3則評論

   3.0

   在4天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   Our reservation was for 7pm and it took 45minutes for us to be seated! We were celebrating my son’s birthday and were sat with another family which was a bit awkward. We were not aware that table would be shared, I think that is something that should be communicated. Food was great and our chef Nick was very fun! I love this place but this last experience was a bit strange for us.
   

   Benihana - Carlsbad, CA已在3天前回覆

   Dear Bridgett, Thank you for sharing your feedback, and happy belated birthday to your son! We’re thrilled to hear you enjoyed the food and that Chef Nick made the experience fun. However, we’re truly sorry for the long wait and the awkward seating arrangement. You’re absolutely right—any shared seating should be communicated upfront, and we’ll work on improving this. We appreciate your loyalty to Benihana and regret that this experience didn’t meet your expectations. Thank you for bringing this to our attention, and we hope to make your next visit flawless!
   

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6. R

   Ryan

   Washington DC7則評論

   1.0

   在5天前用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 1
   4. 氛圍 3

   Unfortunately, this was the worst restaurant experience we've had. Our reservation was at 7:30pm and we weren't seated until 8:40pm and we finally got our drinks an hour and a half later at 9:00pm. Upon arriving and checking in and the front desk, the hostess was shockingly rude - we couldn't figure out what we did to upset her or have her talk to us like we were such an inconvenience. She initially told us it would be. 20 minute wait - had she told us we'd be siting in the lobby with our baby for over an hour, we would've left and eaten elsewhere. At the table, our waitress took our orders and asked each person, "would you like stewed or fried rice?" Each person answered "fried rice, please" and it wasn't;t until the bill came did we realize that there was an extra $7.50 added per person for the "rice upgrade." It's not that big of a charge, however, it felt really misleading and it surprised us to see it on the bill for each of us (including the kids' meals) for our 7 person party. Perhaps it was busy and that's why it was so loud and slow - and perhaps why the hostess and server seemed annoyed to have to deal with people (the people behind us were so offended by the hostesses attitude to them, they just turned around and left). However, we're not coming to a restaurant to enjoy the experience, and spend a few hundred dollars, to be treated like we are an annoyance. Unfortunately, it gets worse.. our orders were wrong, things that we were told would be brought were completely forgotten about more than once, and with the misleading feeling of the bill, it just was a major let-down.
   

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7. B

   Brett

   Orlando3則評論

   1.0

   在5天前用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 2
   4. 氛圍 5

   Horrible experience. Been to multiple restaurants around the country and took us a hour to get fried rice and steak in the lounge. Not busy enough for that
   

   Benihana - Carlsbad, CA已在1天前回覆

   Dear Brett, we're truly sorry to hear about your experience. That wait time is not what we aim for, and we appreciate your feedback. We’ll address this with our team to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our website.
   

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8. F

   Foodrocks VIP

   Chicago1則評論

   1.0

   在5天前用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   Ridiculously long wait times. Had a reservation but was seated over 45 minute after the reservation time. Approximately 1 hr 30 minutes to have the chef come to the table. The chef and waiter were attentive, but the wait times made the experience miserable.
   

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9. R

   Rachael VIP

   聖地亞哥1則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   My mother & I had a fun lunch Friday afternoon at the Benihana Cbad! Lauren & Vlad took such great care of us!! Lauren was so sweet and went out of her way to make us feel special & took our picture, ensuring that there was no glare. Vlad was so funny &, not only was the food delicious, but his entertaining skills were top notch! We really enjoyed ourselves & can’t wait to dine again with friends and family.
   

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10. N

    Nicole

    聖地亞哥1則評論

    2.0

    在6天前用過餐

    1. 整體 2
    2. 食物 2
    3. 服務 2
    4. 氛圍 2

    I had a reservation and was excited for my first time. It was my birthday. We waited almost 2 hours for the chef to come to the table and our server had an attitude. It was bummer. The chef was entertaining and if not for him I would be giving this experience a 1.
    

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