Benihana - Cherry Hill, NJ

Benihana - Cherry Hill, NJ 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Jabriyah

   Philadelphia1則評論

   1.0

   在1天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   the service was horrible…i was there for a hour before the chef came out!!!
   

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2. J

   Janet

   Philadelphia4則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 2
   4. 氛圍 3

   Our chef was great, but the waiting times were awful. We were in there for 3 hours! That’s crazy !
   

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3. L

   Linda

   Philadelphia12則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Server Jenny was fantastic as always. Paul the chef was awesome and fun. Great experience.
   

   Benihana - Cherry Hill, NJ已在4天前回覆

   Thanks for the review, Linda! We're thrilled to hear that you had a fantastic experience at Benihana - Cherry Hill, NJ. It's always a pleasure to know that our team has made your visit enjoyable. We're also glad to hear that you found our chef to be fun and awesome. We always strive to provide a great value for our guests, and we appreciate your feedback on that. We look forward to welcoming you back soon. Best, The Management Team
   

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4. S

   Selina

   New York City3則評論

   2.0

   在6天前用過餐

   1. 整體 2
   2. 食物 5
   3. 服務 1
   4. 氛圍 3

   The waitress was not friendly at all. I went for extended birthday dinner. I was not offered Tea, or Ice cream. I was not given my change or a receipt. Normally, they would ask to you need change back, However, I was never asked. She never said good night or anything. I have been dining here for years and have never had an experience like the I had this evening.
   

   Benihana - Cherry Hill, NJ已在4天前回覆

   Thanks for the feedback, Selina. We're truly sorry to hear about your recent experience at Benihana - Cherry Hill, NJ. We always strive to provide our guests with friendly service and it's disappointing to hear that we fell short during your visit. It's not the kind of experience we want our guests to have, especially on such a special occasion like a birthday dinner. We appreciate your long-standing relationship with us and we're truly sorry that we let you down. We hope you'll give us another chance to make it right. Best, The Management Team
   

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5. S

   SneakerHead

   Philadelphia1則評論

   1.0

   在6天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 5
   4. 氛圍 5

   The steak dont had meat just grase was nasty i tell the waitress dont give me discount nothing
   

   Benihana - Cherry Hill, NJ已在5天前回覆

   Dear Guest! We're truly sorry to hear about your recent experience at Benihana - Cherry Hill, NJ. We always aim to deliver a great experience, and we're disappointed to hear that the steak did not meet your expectations. We appreciate your feedback and will certainly look into this matter. Despite this, we're glad to hear that you found our service satisfactory. We hope to have the opportunity to serve you again in the future. Best Regards, The Management Team
   

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6. A

   Adrienne

   Philadelphia1則評論

   2.0

   在2025年4月5日用過餐

   1. 整體 2
   2. 食物 5
   3. 服務 2
   4. 氛圍 2

   The food was delicious, but the chef was new and untrained and didn’t put on the “show” while cooking that you come to expect from Benihana. We came for a birthday celebration, and while the food was delicious, the experience and excitement was lacking and non existent. No fire volcano, no egg splitting, no food tossing, no tricks with the cooking utensils. It was disappointing. We paid for the teppanyaki experience and didn’t get it.
   

   Benihana - Cherry Hill, NJ已在5天前回覆

   Thanks for the feedback, Adrienne. We're glad to hear that you enjoyed the food at Benihana - Cherry Hill, NJ. However, we're sorry to hear that the chef's performance did not meet your expectations. We always aim to provide a memorable experience, and we regret that we fell short this time. Your feedback about the teppanyaki experience is also noted. We appreciate your honest thoughts and will use it to improve. We hope to have the opportunity to serve you again in the future. Best, The Management Team
   

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7. T

   Tatiana

   Philadelphia3則評論

   1.0

   在2025年4月5日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   My family is shocked. It was filthy, the service was awful, the food was tolerable but barely. It was outrageously expensive. The worst dining experience in years.
   

   Benihana - Cherry Hill, NJ已於2025年4月7日​回覆

   Hello Tatiana, We're truly sorry to hear about your recent experience at Benihana - Cherry Hill, NJ. We strive to provide our guests with a pleasant dining experience and it seems we fell short during your visit. We're disappointed to know that the cleanliness, service, and food did not meet your expectations. We understand that this experience was not up to par and we apologize for any inconvenience caused. We appreciate your feedback and will use it to improve our service. We hope you will give us another chance to provide the great dining experience you've come to expect from us. Best regards, Benihana - Cherry Hill, NJ Management Team
   

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8. K

   Kathryn

   Philadelphia5則評論

   5.0

   在2025年4月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The service was excellent the food delicious and the staff was very nice and friendly
   

   Benihana - Cherry Hill, NJ已於2025年4月7日​回覆

   Thanks for the feedback, Kathryn! We're thrilled to hear that you enjoyed our service, food, and our staff at Benihana - Cherry Hill, NJ. We always strive to provide our guests with an excellent dining experience, and your kind words truly mean a lot to us. We look forward to welcoming you back soon!
   

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9. C

   Cassidy

   Raleigh3則評論

   3.0

   在2025年3月31日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   VERY salty food. Very expensive for value. Overall not that nice of a location
   

   Benihana - Cherry Hill, NJ已於2025年4月2日​回覆

   Hi Cassidy, We're sorry to hear that your experience at Benihana - Cherry Hill, NJ didn't meet your expectations. We strive to provide a great dining experience and it seems we fell short this time. We understand that you found our food to be salty and found it to be on the pricier side. We also noticed that the location didn't seem to be as pleasant as you'd like. Your feedback is important to us and we'll definitely take it into consideration as we continuously work on improving our location and food quality. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

   請問這對你有幫助嗎？

10. M

    Monica

    New Jersey1則評論

    5.0

    在2025年3月29日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Very great 10/10, definitely will be going back. Food was great drinks was great.
    

    • 

    Benihana - Cherry Hill, NJ已於2025年3月31日​回覆

    Thanks for visiting us, Monica! We're thrilled to hear that you enjoyed your visit to Benihana - Cherry Hill, NJ. It's wonderful to know that our food, drinks, and overall value met your expectations. We're glad that we could provide a 10/10 experience for you. We look forward to serving you again soon.
    

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