Benihana - Cleveland, OH

3.9

1920則評論

$30及以下

日式料理

訂位

2位

2025年1月21日

下午7:00

今天已有15人次預訂

適合特殊節日
適合團體聚餐
親子友善

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(216) 464-7575
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
44122 OH Cleveland, 23611 Chagrin Blvd,
鄰近地區
Beachwood
十字路口
Between Richmond & Green Road
Parking details
私人停車場
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

媒體報導

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day

其他1,920位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.9

3.9（根據最近的評分）

4.3食物
3.9服務
3.6氛圍
3.3CP值

噪音 • 尚可

食客首選

Cleveland / Akron / Canton
親子友善
Cleveland
親子友善

1,920 則評論

A
Alicia
VIP
Cleveland
1則評論
5.0
1則評論
在2天前用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Had great service from our server and our cook Stephanie was great!
Benihana - Cleveland, OH已在1天前回覆
Thanks for visiting us, Alicia! We're thrilled to hear that you had a great experience at Benihana - Cleveland, OH. It's wonderful to know that our service and the culinary skills of our team met your expectations. We strive to provide the best for our customers and your feedback is a testament to our efforts. We look forward to serving you again soon!
請問這對你有幫助嗎？
C
Caroline
Cleveland
1則評論
1.0
1則評論
在6天前用過餐
1. 整體 1
2. 食物 4
3. 服務 1
4. 氛圍 1
Service was poor. I am a vegan chief had no clue and ask question . She made a big deal of it . 3 hr wait period in total. Chief left we waited a long time to get boxes and check.
Benihana - Cleveland, OH已在3天前回覆
Thanks for the review, Caroline. We're sorry to hear about your experience at Benihana - Cleveland, OH. It's very concerning to hear about the service you received and the delay you experienced. We strive to provide excellent service to all our guests and it's clear we fell short during your visit. We appreciate your feedback and we will take your comments into consideration as we work to improve our service. We hope you'll give us another chance to serve you better in the future. Best Regards, The Management Team
請問這對你有幫助嗎？
E
Ebony
Cleveland
1則評論
1.0
1則評論
在2025年1月7日用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
They have terrible customer service long wait times sorry excuse just unsatisfactory service I had reservations for 6:30 it’s now 8:36 and as can see they still haven’t started on our food yet very disappointed
Benihana - Cleveland, OH已於2025年1月9日回覆
Hi Ebony, We're truly sorry to hear about your recent experience at Benihana - Cleveland, OH. We understand that waiting can be frustrating, especially when you've made reservations. We're also disappointed to hear that you didn't receive the high standard of service we strive for. We appreciate your feedback and will certainly take it into account as we continually work to improve our service. We hope you'll give us another chance to provide you with a better dining experience in the future. Best regards, The Management Team
請問這對你有幫助嗎？
D
Dawn
亞特蘭大地鐵
4則評論
4.0
4則評論
在2025年1月2日用過餐
1. 整體 4
2. 食物 2
3. 服務 4
4. 氛圍 3
Staff was very nice. Quality of food was subpar. The manager was very accommodating to make us whole. There was hair in the ice cream but I didn’t bother to mention it because I was tired and had already had issues with the meal.
請問這對你有幫助嗎？
L
Lisa
Cleveland
2則評論
1.0
2則評論
在2025年1月1日用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 2
We made a reservation for 7:15 and did not get sat till after 8. After we were sat it took an hour and half before a chef came To the table to begin to cook. There was no apologies, no offers to make the wait more enjoyable. I would think twice before returning.
Benihana - Cleveland, OH已於2025年1月8日回覆
Thanks for the review, Lisa. We're truly sorry to hear about your experience at Benihana - Cleveland, OH. It's disappointing to know that we didn't meet your expectations in terms of service and timing. We understand how frustrating it can be to wait, especially when you've made a reservation. We're taking your feedback seriously and will address this issue with our team to ensure that it doesn't happen again. We hope to have the opportunity to serve you better in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, Benihana - Cleveland, OH Management Team
請問這對你有幫助嗎？
K
Kathy
Cleveland
4則評論
3.0
4則評論
在2025年1月1日用過餐
1. 整體 3
2. 食物 5
3. 服務 3
4. 氛圍 4
We had a 7:00 reservation, was seated at our table at 8:20 and didn’t start cooking for another 40 minutes. Only cooked for two people of a table of eight at one time, so that last two people didn’t get their food until 9:30. Food was great but not enough cooks, so plan on being there a while in an extremely warm environment.
Benihana - Cleveland, OH已於2025年1月8日回覆
Hi Kathy, We're really sorry to hear about your experience at Benihana - Cleveland, OH. We understand that waiting for a long time can be frustrating, especially when you're looking forward to a meal. We also appreciate your feedback about our food and the number of cooks. We're always looking to improve and your feedback will help us do just that. We hope you'll give us another chance to provide a better dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team
請問這對你有幫助嗎？
J
Jennifer
Cleveland
1則評論
2.0
1則評論
在2024年12月31日用過餐
1. 整體 2
2. 食物 5
3. 服務 3
4. 氛圍 1
Scheduled reservation for 3:30pm on New Year’s Eve. Restaurant was almost empty. Our family of 4 sat at a hibachi table. Waiter arrived at the table to get drink order and the smell of weed was intense. Drinks arrived and orders were taken, no issues. Hibachi chef arrived to the table with all the correct ingredients, cooked food but barely interacted and absolutely no “show”, no fire, no interactions, no fun. Our children were expecting a fun experience which is why we chose Benihana. Price was more than average for a hibachi dinner but the food was very good. By the time we were leaving most tables were filled and every other table appeared to be having the full experience- fire, interactions, fun. We initially thought things had changed and that the chefs no longer interacted like they used to but after seeing the other tables we left very disappointed. We mentioned this to the manager on the way out and were given free appetizer cards and a gift card to come back. We do not visit this area often and I’m not sure we will be back. I was hoping to end the year with a fun family experience and unfortunately we did not.
Benihana - Cleveland, OH已於2025年1月8日回覆
Thanks for visiting us, Jennifer. We're truly sorry to hear about your experience at Benihana - Cleveland, OH. We take pride in providing a fun and enjoyable dining experience for our guests, and we regret that we fell short this time. We apologize for the discomfort caused by the strong odor of marijuana and the lack of interaction from our hibachi chef. We also regret that you felt disappointed with the overall experience. We appreciate your feedback and will certainly use it to improve. We hope you'll consider giving us another chance to provide you with the family-friendly experience you were expecting for New Year's Eve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
請問這對你有幫助嗎？
V
Valerie
New York City
7則評論
5.0
7則評論
在2024年12月31日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 4
Our favorite for Noon Years Eve! Expensive but a fun experience. I hope our chef is able to open his own restaurant this coming year per his aspirations. Good luck!
請問這對你有幫助嗎？
D
Daryl
Cleveland
2則評論
3.0
2則評論
在2024年12月29日用過餐
1. 整體 3
2. 食物 4
3. 服務 3
4. 氛圍 2
The sushi was very good. But as a hibachi style steakhouse, there was zero presentation, the chef presented no-show.
Benihana - Cleveland, OH已於2024年12月31日回覆
Hey Daryl, we appreciate your feedback and are glad to hear that you enjoyed our sushi. At Benihana - Cleveland, OH, we strive to provide the best dining experience to our guests. We're sorry to hear about your experience with our hibachi steakhouse. We're always looking to improve and your feedback is invaluable in this process. We hope you'll give us another chance to impress you in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Thanks again!
請問這對你有幫助嗎？
H
Hailey
Cleveland
1則評論
5.0
1則評論
在2024年12月25日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Awesome evening! Great food, great energy, great spot.
請問這對你有幫助嗎？

常見問答

Benihana - Cleveland, OH有與Postmates合作提供外送服務。

目前有1920位OpenTable食客評分Benihana - Cleveland, OH，平均分數為3.9顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2025年1月21日

下午7:00

今天已有15人次預訂

預訂外送或外帶

44122 OH Cleveland, 23611 Chagrin Blvd,

用餐區

其他資訊

十字路口
Between Richmond & Green Road
鄰近地區
Beachwood
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
私人停車場
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(216) 464-7575
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

媒體報導

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day

Benihana - Cleveland, OH

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day

菜單

其他1,920位顧客怎麽説

整體評分和評論

食客首選

常見問答

Benihana - Cleveland, OH有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Cleveland, OH餐廳的評分如何？

Benihana - Cleveland, OH目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day