Benihana - Cleveland, OH

3.8

1903則評論

$30及以下

日式料理

訂位

2位

2024年11月30日

下午7:00

今天已有12人次預訂

適合特殊節日
適合團體聚餐
迷人的

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(216) 464-7575
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
44122 OH Cleveland, 23611 Chagrin Blvd,
鄰近地區
Beachwood
十字路口
Between Richmond & Green Road
Parking details
私人停車場
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

媒體報導

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day

其他1,903位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.8

3.8（根據最近的評分）

4.2食物
3.8服務
3.6氛圍
3.3CP值

噪音 • 尚可

食客首選

Cleveland / Akron / Canton
親子友善
Cleveland
親子友善

1,903 則評論

l
lashawna
Fort Lauderdale
1則評論
5.0
1則評論
在2天前用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 4
We had a very entertaining dinner. Antwan, our chef was very charismatic and his food was delicious. If you request him, you won’t be disappointed.
請問這對你有幫助嗎？
J
John
Phoenix
1則評論
5.0
1則評論
在2天前用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Our cook was Rick and he was outstanding The whole staff was very friendly and the place was so clean!! Everyone was so accommodating
請問這對你有幫助嗎？
F
Fiona
Cleveland
1則評論
1.0
1則評論
在3天前用過餐
1. 整體 1
2. 食物 2
3. 服務 2
4. 氛圍 1
I love Benihana but this was the worst. Chicken was soo salty and dry. Everything arrived backwards (meal ended with being offered sauce!). And the chef told the table to tip him directly because although the wait staff is supposed to split the tip, they never do.
請問這對你有幫助嗎？
D
Dystiny
Cleveland
1則評論
3.0
1則評論
在4天前用過餐
1. 整體 3
2. 食物 3
3. 服務 4
4. 氛圍 1
The atmosphere was very plain and simple, there’s brighter lighting and practically no Devore, between 2 people and not crazy portion sizes with a drink each and an appetizer of 6 dumplings it was over 200$ including tip. Not worth the money in my opinion service was good though.
Benihana - Cleveland, OH已在2天前回覆
Hello, Dystiny! Thank you for your feedback. We're glad to hear that you found our service good, but we're sorry to hear that you found our atmosphere not as vibrant as you'd like. We strive to create a warm and inviting atmosphere for all our guests, and your comments will help us improve. We understand that our pricing and portion sizes did not meet your expectations and we sincerely apologize for that. We appreciate your feedback and will use it to improve our services. Best, The Management Team
請問這對你有幫助嗎？
R
Reggie
Cleveland
5則評論
4.0
5則評論
在2024年11月10日用過餐
1. 整體 4
2. 食物 5
3. 服務 5
4. 氛圍 4
I have eaten there about 40 times and usually I have a good experience with everything. This visit was the same which is why I continue to eat there
Benihana - Cleveland, OH已於2024年11月12日回覆
Thanks for the review, Reggie! We're thrilled to hear that your experiences at Benihana - Cleveland have been consistent with your usual visits. It's always our goal to provide the best food and service, so we're glad to know we've hit the mark during your visits. We appreciate your continued patronage and look forward to serving you again soon.
請問這對你有幫助嗎？
A
Aletha
Cleveland
4則評論
5.0
4則評論
在2024年11月8日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
My experience was great my server. Shirley was wonderful as usual and our chef Moffatt top as always she never disappoints! Everyone was satisfied, even the baby.
Benihana - Cleveland, OH已於2024年11月9日回覆
Hi, Aletha! We're overjoyed to hear that you had a great experience at Benihana - Cleveland! It's wonderful to know that our team's performance and food met your expectations. We're especially pleased that you and your family were satisfied with your visit. We strive to provide our guests with memorable experiences and your kind words are a testament to our efforts. We look forward to welcoming you back soon. Best regards, The Management Team
請問這對你有幫助嗎？
S
Shirlein
Cleveland
7則評論
3.0
7則評論
在2024年11月6日用過餐
1. 整體 3
2. 食物 3
3. 服務 3
4. 氛圍 3
I think the food is way over priced. $19 for a kids meal and 4.5 for a kids soda is ridiculous
Benihana - Cleveland, OH已於2024年11月8日回覆
Hi Shirlein! Thank you for taking the time to share your feedback with us. We're sorry to hear that you find our prices to be higher than expected. We strive to provide a dining experience that matches the quality of our food and service, and it seems we fell short during your visit. We appreciate your input and will definitely take it into consideration as we continuously work to improve our offerings. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Benihana - Cleveland Management Team
請問這對你有幫助嗎？
B
Beverly
Cleveland
2則評論
2.0
2則評論
在2024年11月5日用過餐
1. 整體 2
2. 食物 2
3. 服務 3
4. 氛圍 2
Not enough staff. Long waits with reservations. Not authentic cooking anymore.
Benihana - Cleveland, OH已於2024年11月7日回覆
Hey, Beverly! We're really sorry to hear about your recent experience at Benihana - Cleveland. We understand that waiting long with reservations can be frustrating, especially when you're looking forward to a meal that you know is going to be memorable. We also want our guests to feel confident that their dishes are cooked to the highest standards. Your feedback is valuable to us and we will certainly use it to make necessary changes. We hope you'll give us another chance to impress you with our authentic cuisine. Best, The Management Team
請問這對你有幫助嗎？
W
WILLIAM J .
Cleveland
71則評論
2.0
71則評論
在2024年11月5日用過餐
1. 整體 2
2. 食物 5
3. 服務 2
4. 氛圍 3
We were seated on time for our reservation. We sat at the table, unattended for 30 minutes. No server, no communication, nothing. Went to hostess to say we were sitting 30 minutes, no beverage, nothing. Waitress was unaware we were there. Waitress was good. However a 30 minute wait in a restaurant with less than 20% occupancy is ridiculous. Ordered sushi with shrimp. Manager said they could make tempura shrimp but didn’t know what cooked shrimp was. Really? Chef knew it was cocktail shrimp. Chef was great. However the entire experience doesn’t bode well for a return.
Benihana - Cleveland, OH已於2024年11月7日回覆
Hello Will, We're truly sorry to hear about your recent experience at Benihana - Cleveland. It's deeply concerning to hear about the long wait you experienced, and we apologize for any inconvenience it may have caused. We're glad to hear that you enjoyed our sushi and the service provided by our staff. However, we're sorry that we weren't able to meet your expectations in other areas. We appreciate your feedback and we'll certainly use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll reconsider and give us another chance to provide the exceptional experience we're known for. Best regards, The Management Team
請問這對你有幫助嗎？
L
Lulu
聖地亞哥
1則評論
VIP
1.0
1則評論
在2024年11月4日用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
Terrible! We were sat at a table full of dust. When asked to speak to a manager, the kitchen manager showed up and was extremely rude and not apologetic for the condition of the table. It’s a shame that this Benihana is the only one in Cleveland.
Benihana - Cleveland, OH已於2024年11月6日回覆
Dear Lulu! We're really sorry to hear about your recent experience at Benihana - Cleveland. We strive to provide our guests with a pleasant dining environment and top-notch service, and it's clear we fell short during your visit. We're disappointed to hear about the condition of your table and the delay in getting the issue addressed. We also regret to hear about your interaction with our kitchen manager. Please know that your feedback is crucial for us to improve and we'll work diligently to ensure this doesn't happen again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it up to you. Sincerely, The Management Team
請問這對你有幫助嗎？

常見問答

Benihana - Cleveland, OH有與Postmates合作提供外送服務。

目前有1903位OpenTable食客評分Benihana - Cleveland, OH，平均分數為3.8顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2024年11月30日

下午7:00

今天已有12人次預訂

預訂外送或外帶

44122 OH Cleveland, 23611 Chagrin Blvd,

用餐區

其他資訊

十字路口
Between Richmond & Green Road
鄰近地區
Beachwood
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
私人停車場
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(216) 464-7575
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

媒體報導

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day

Benihana - Cleveland, OH

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day

菜單

其他1,903位顧客怎麽説

整體評分和評論

食客首選

常見問答

Benihana - Cleveland, OH有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Cleveland, OH餐廳的評分如何？

Benihana - Cleveland, OH目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day