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Steak And Lobster Xpx - Benihana - Cleveland, OH，OHCleveland

Benihana - Cleveland, OH

3.8
3.8
1908則評論
$30及以下
日式料理

訂位

2位
下午7:00
今天已有28​人次預訂
  • 適合特殊節日
  • 適合團體聚餐
  • 親子友善
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

  • 餐廳風格
    休閒餐飲
  • 價位
    $30及以下
  • 料理
    日式料理
  • 營業時間
    星期一, 星期二, 星期五–星期日 11:00–23:00 星期三, 星期四 11:00–22:00
  • 電話號碼
    (216) 464-7575
  • 網站
    https://www.benihana.com/
  • 付款選項
    Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
  • Dress code
    正式休閒
  • 外燴
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • 位置
    44122 OH Cleveland, 23611 Chagrin Blvd,
  • 鄰近地區
    Beachwood
  • 十字路口
    Between Richmond & Green Road
  • Parking details
    私人停車場
  • 其他
    啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

媒體報導

菜單

在餐廳網站查看菜單

其他1,908位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.8
3.8（根據最近的評分）
  • 4.2食物
  • 3.7服務
  • 3.6氛圍
  • 3.3CP值

噪音 • 尚可

食客首選

  • Cleveland / Akron / Canton

    親子友善

  • Cleveland

    親子友善

1,908 則評論

  1. John

    Pittsburgh

    1則評論

    5.0

    1則評論

    在2天前用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5
    It was entertaining as always and food was excellent as always
    Benihana - Cleveland, OH已在今天回覆
    Hello John, Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable experience at Benihana - Cleveland. It's great to know that you enjoyed our food and found our service to be entertaining as always. We look forward to serving you again soon! Best regards, Benihana - Cleveland Management Team

    請問這對你有幫助嗎？

  2. Shane

    New York City

    4則評論

    2.0

    4則評論

    在6天前用過餐

    1. 整體 2
    2. 食物 3
    3. 服務 2
    4. 氛圍 1
    Upon coming to be seating we sat down and there were spots of grease on plates from dripping from the exhaust vents spoke to Mitchel our water and another person if we can get something to wipe it as it would be dripping on to our plates. Four of the plates at our table were dirty and needed new ones but this wasn’t the main issue. I don’t think guest want to have foreign things dripping in their food as they eat and for us to just get something to wipe it up you act like we’re asking for to much when we aren’t even asking you to clean it up even though it’s your restaurants lack of cleaning issue. Our waiter took our orders and 20 minutes later we received our drinks. When our Chef came out Chef Ron he was going over everyone’s order and Michale completely skipped putting my husbands order and messed up two other parties order too. Chef Rom had to go and fix it and took care of everyone’s order. My husband got steamed rice and Michael just for got about it and Ron had to keep telling him about it before he actually got it. Michael kept disappearing when guest wanted refills he was no where to be found Ron had to ask someone to get us refills and then Michael appears on his phone texting behind wall. Chef Ron carried this ship and if it wasn’t for him this would be a 0 . Food was good and Ron was fun and very caring and enjoyable. Please give him a raise and thank him for us! Some people should not be In this industry and Michael seems to be one of them. Won’t be back to this location again due to the second bad experience we’ve had.
    Benihana - Cleveland, OH已在4天前回覆
    Thanks for the feedback, Shane! We're sorry to hear about your recent experience at Benihana - Cleveland. We understand the frustration caused by the issues you've mentioned, especially the missing orders and cleanliness of the restaurant. We apologize for the inconvenience caused. Your comments will be shared with our team to address and improve our service. We hope to have the opportunity to serve you again and provide a better experience.

    請問這對你有幫助嗎？

  3. Carol

    Cleveland

    7則評論

    4.0

    7則評論

    在7天前用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 5
    4. 氛圍 4
    Our chef, Stephanie, was INCREDIBLE!!! I wish we could request her for all of our future meals at Benihana.
    Benihana - Cleveland, OH已在4天前回覆
    Hi Carol! Thank you so much for your kind words. We're thrilled to hear that you had an outstanding experience with our chef. It's always our goal to provide an unforgettable dining experience, and we're glad we hit the mark for you. We understand that your recent visit to Benihana - Cleveland didn't quite live up to the standard we strive for. We appreciate your feedback and it's something we'll certainly take into consideration as we continually work to improve our guest experience. We hope to have the opportunity to serve you again in the future and promise to strive for even greater perfection. Best regards, The Management Team

    請問這對你有幫助嗎？

  4. Mark

    VIP

    Cleveland

    5則評論

    3.0

    5則評論

    在2024年12月8日用過餐

    1. 整體 3
    2. 食物 4
    3. 服務 1
    4. 氛圍 3
    We were seated at 720pm and didn’t get our first drink delivered till 8pm. We ordered at 730 and then just sat in dismay and disbelief for 30 mins waiting for waters to be delivered. No sorry or bill reduction offered. Service at this location is clearly not what customer deserve or expect
    Benihana - Cleveland, OH已於2024年12月9日​回覆
    Hello Mark! We're truly sorry to hear about your recent experience at Benihana - Cleveland. It's clear from your feedback that we didn't meet your expectations in regard to service timing and drink delivery. We always strive to provide our guests with a smooth dining experience, and it's clear we fell short during your visit. Your feedback is invaluable to us, and we will certainly address these issues to ensure a better experience for everyone in the future. We hope you'll give us another chance to show you the service and food experience we're known for. Best Regards, The Management Team

    請問這對你有幫助嗎？

  5. charles

    Cleveland

    1則評論

    1.0

    1則評論

    在2024年12月4日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 1
    Too expensive for the price. And portions are not conducive to the price. Our cook was disrespectful towards our teens because they did not tip. He called them broke people.
    Benihana - Cleveland, OH已於2024年12月5日​回覆
    Thanks for the feedback, Charles! We're truly sorry to hear about your experience at Benihana - Cleveland. We strive to provide a pleasant dining environment and high-quality food, and it seems we fell short during your visit. We appreciate your feedback regarding the portions and the service. We're always looking to improve and your input helps us do that. We hope for an opportunity to serve you better in the future.

    請問這對你有幫助嗎？

  6. Lauren

    Cleveland

    1則評論

    5.0

    1則評論

    在2024年11月29日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 4
    Our favorite restaurant in the greater Cleveland area. This was the family’s special occasion restaurant when we were growing up and now that we are all over the country. It is a rare occasion that we can gather to go here. We were not disappointed! The food is consistently delicious. The service was top notch tonight as the restaurant was as quiet as we have ever seen it. Apparently the day after Thanksgiving is not as busy as Thanksgiving day as we were told the restaurant had 175 reservations. The chef show is the same as it has been for 30 years. It is fun for kids and adults who have never seen it. If in the area don’t miss the chance to eat here.
    Benihana - Cleveland, OH已於2024年12月2日​回覆
    Dear Lauren, thank you for your feedback and for choosing to dine with us. We're glad to hear you enjoyed your experience. Thank you for taking the time to leave us a review, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guests.

    請問這對你有幫助嗎？

  7. lashawna

    Fort Lauderdale

    1則評論

    5.0

    1則評論

    在2024年11月28日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 4
    We had a very entertaining dinner. Antwan, our chef was very charismatic and his food was delicious. If you request him, you won’t be disappointed.
    Benihana - Cleveland, OH已於2024年11月30日​回覆
    Thanks for the review, Lashawna! We're thrilled to hear that you had an enjoyable dinner at Benihana - Cleveland. It's great to know that you enjoyed our charismatic chef's food and found the overall value to be good. We appreciate your feedback and look forward to welcoming you back soon!

    請問這對你有幫助嗎？

  8. John

    Phoenix

    1則評論

    5.0

    1則評論

    在2024年11月28日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5
    Our cook was Rick and he was outstanding The whole staff was very friendly and the place was so clean!! Everyone was so accommodating
    Benihana - Cleveland, OH已於2024年11月30日​回覆
    Dear John! Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Benihana - Cleveland. It's wonderful to know that our team made you feel welcome and that you appreciated the cleanliness of our restaurant. We understand that there might have been some value aspects that didn't quite meet your expectations and we sincerely apologize for that. We're always looking for ways to improve and your feedback is invaluable to us. We hope to see you again soon!

    請問這對你有幫助嗎？

  9. Fiona

    Cleveland

    1則評論

    1.0

    1則評論

    在2024年11月27日用過餐

    1. 整體 1
    2. 食物 2
    3. 服務 2
    4. 氛圍 1
    I love Benihana but this was the worst. Chicken was soo salty and dry. Everything arrived backwards (meal ended with being offered sauce!). And the chef told the table to tip him directly because although the wait staff is supposed to split the tip, they never do.
    Benihana - Cleveland, OH已於2024年11月30日​回覆
    Dear Fiona! Thanks for the feedback. We're sorry to hear that your recent visit to Benihana - Cleveland didn't meet your expectations. It's disappointing to hear that our dishes and service didn't hit the mark, especially with the chicken and the timing of the tip. We strive to provide a great dining experience, and it seems we fell short this time. We appreciate your comments and will use them to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team

    請問這對你有幫助嗎？

  10. Dystiny

    Cleveland

    1則評論

    3.0

    1則評論

    在2024年11月26日用過餐

    1. 整體 3
    2. 食物 3
    3. 服務 4
    4. 氛圍 1
    The atmosphere was very plain and simple, there’s brighter lighting and practically no Devore, between 2 people and not crazy portion sizes with a drink each and an appetizer of 6 dumplings it was over 200$ including tip. Not worth the money in my opinion service was good though.
    Benihana - Cleveland, OH已於2024年11月28日​回覆
    Hello, Dystiny! Thank you for your feedback. We're glad to hear that you found our service good, but we're sorry to hear that you found our atmosphere not as vibrant as you'd like. We strive to create a warm and inviting atmosphere for all our guests, and your comments will help us improve. We understand that our pricing and portion sizes did not meet your expectations and we sincerely apologize for that. We appreciate your feedback and will use it to improve our services. Best, The Management Team

    請問這對你有幫助嗎？

常見問答

Benihana - Cleveland, OH有與Postmates合作提供外送服務。

​目前有1908位OpenTable食客評分Benihana - Cleveland, OH​，平均分數為3.8​顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位
下午7:00
今天已有28​人次預訂

預訂外送或外帶

Benihana - Cleveland, OH的Google��地圖

44122 OH Cleveland, 23611 Chagrin Blvd,

用餐區

其他資訊

  • 十字路口
    Between Richmond & Green Road
  • 鄰近地區
    Beachwood
  • 營業時間
    星期一, 星期二, 星期五–星期日 11:00–23:00 星期三, 星期四 11:00–22:00
  • 價位
    $30及以下
  • 料理
    日式料理
  • 餐廳風格
    休閒餐飲
  • Dress code
    正式休閒
  • Parking details
    私人停車場
  • 付款選項
    Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
  • 其他
    啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒
  • 網站
    https://www.benihana.com/
  • 電話號碼
    (216) 464-7575
  • 外燴
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

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