Benihana - Columbus, OH

3.3

2785則評論

$30及以下

日式料理

訂位

2位

2024年11月30日

下午7:00

今天已有31人次預訂

適合團體聚餐
適合特殊節日
親子友善

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(614) 436-3705
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
43240 OH Columbus, 8781 Lyra Drive,
鄰近地區
Polaris
十字路口
Polaris Parkway
Parking details
私人停車場
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

其他2,785位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.3

3.3（根據最近的評分）

3.8食物
3.2服務
3.1氛圍
2.9CP值

噪音 • 尚可

2,785 則評論

T
Theresa
Columbus
1則評論
3.0
1則評論
在3天前用過餐
1. 整體 3
2. 食物 4
3. 服務 2
4. 氛圍 2
The food takes good, but we were seated at least 20 min before anyone came to our table - and it only after I stopped someone that drink orders were taken. The service throughout the entire time was very slow and disorganized. We don't plan to return. The cost was too high for the level of service provided and the amount of food provided. The extra cost of $5.50/ person for a small bowl of fried rice instead of steamed was ridiculous.
Benihana - Columbus, OH已在今天回覆
Dear Theresa! Thanks for visiting us at Benihana - Columbus. We're sorry to hear about your experience, as it's not typical of our standards. We apologize for the delay in service and any confusion regarding the order. We also regret to hear that you found our pricing high. We strive to provide exceptional service and delicious food, and we're sorry we fell short this time. We appreciate your feedback and will use it to improve our service and food quality. We hope you'll reconsider and give us another chance to serve you better. Best regards, Benihana - Columbus Management Team
請問這對你有幫助嗎？
L
Lindsay
Columbus
9則評論
1.0
9則評論
在6天前用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 1
Spend your money elsewhere! We went to a birthday just six months ago and it was GREAT. Big downturn since then. The server and chef nailed all the orders but the service was slow and zero energy. You choose a steakhouse for the atmosphere! You pay a MUCH higher meal prices for the show! No show, no fun. Not a single employee smiled…except the bartender who was great. We made note of two birthdays twice in Open Table and three times to staff at the restaurant. They promised singing and desserts but didn’t deliver. The manager left halfway through our meal. There was no server, bartender, hostess or manager to ask about the singing and dessert. While the flavors were decent, the vegetable portion sizes were drastically reduced from six months ago. We won’t be back. Not the birthday experience we wanted at all.
Benihana - Columbus, OH已在4天前回覆
Thanks for the feedback, Lindsay! We're truly sorry to hear about your disappointing experience at our restaurant, Benihana - Columbus. We take your comments about service speed and atmosphere very seriously and we apologize for falling short. We're glad you enjoyed the steak and dessert flavors, but it's clear we missed the mark on other aspects, including the service and atmosphere. We're committed to improving and hope for another chance to serve you better. Best, The Management Team
請問這對你有幫助嗎？
A
Aaron
Columbus
2則評論
VIP
3.0
2則評論
在6天前用過餐
1. 整體 3
2. 食物 4
3. 服務 2
4. 氛圍 1
Reservations for 7:30 pm not seated until 8:10 pm. Waited 20 minutes on drinks (beer). Waited 35 minutes on one sangria. Waitress delivered soup twice instead of soup and salad. Waited 1 hour and 15 minutes on habatchi cook. restaurant and cook were dirty. Food was good, and cook was polite and fiendly.
Benihana - Columbus, OH已在4天前回覆
Thanks for the feedback, Aaron! We're sorry to hear about your experience at Benihana - Columbus. We understand that waiting can be frustrating, especially when you have a reservation. We also apologize for the delay with your drinks and the mix-up with the habatchi. We take your comments seriously and will address these issues to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're glad to hear that you found the food good and our staff friendly. We hope to serve you again and provide a better experience.
請問這對你有幫助嗎？
B
Brandon
Columbus
2則評論
1.0
2則評論
在6天前用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
My wife and I decided to make Benihana the last stop on our annual Christmas shopping date night. We have never been and thought it would be a special way to close out the night, and made reservations for that evening. When we arrived at the restaurant, they told us that they would seat us after ‘just a little wait’ - which was disconcerting since the restaurant seemed to be only at about half capacity. Although our server took our orders immediately, it was about 15 minutes before we got our drinks - then a half hour before we got soup, and a solid hour just for salads. At this point, our server mentioned that there were only two chefs and the we were ‘in line’ to have one cone to the table, and that there was a 17 top that required both of them at the same time. This meant that the 4 other tables (on our side of the restaurant) would have to wait until they had their service before the food would even be started. The evening devolved from there: - Why were we not called and told ahead of time that there was an issue? - Why did they continue seating people an hour from closing when the people that had been there for almost two hours hadn’t even been served yet? - Why did they not tell us when we were being seated that there was an issue? - Why was the waitress upset that she was the one that had to tell us there was a problem? - Why did I have to sit and listen to the manager whine about it only being his third day and that Benihana set him up for failure? - Why did my wife and I finally walk out of our service and have to end our night with fast food instead of the nice meal we had planned? Incredibly weak leadership - also the reason that they were short staffed. Outside of all of that, the restaurant was filthy. I do not remember the last time I had such a terrible time, but there isn’t enough love or money on earth to convince me to return.
Benihana - Columbus, OH已在5天前回覆
Hey, Brandon! Thanks for the feedback. We're truly sorry to hear about your experience at Benihana - Columbus. It's very disappointing to hear that your Christmas date night didn't go as planned, especially when we were only able to seat a small fraction of our guests. We understand how frustrating it must have been to wait for your service and feel apologetic about the inconvenience. We also regret any misunderstanding about the wait time. Your comments have been noted and will be addressed with our team to improve our service. We hope you'll give us another chance to make your next visit a better one.
請問這對你有幫助嗎？
J
Janet
Columbus
127則評論
VIP
2.0
127則評論
在7天前用過餐
1. 整體 2
2. 食物 2
3. 服務 3
4. 氛圍 2
Started dining at Benihana over thirty years agoa—-the original one and several others. This one is so not good—tried it for the fourth time. The last three times, including this one—were not great. Pretty much any other Japanese steakhouse in Columbus is better.
Benihana - Columbus, OH已在5天前回覆
Hey, Janet! We're really sorry to hear that your recent dining experience at Benihana - Columbus didn't live up to the standards you've come to expect from us. We take your feedback seriously and we'll certainly review your comments about the food and service. We're always looking for ways to improve and your feedback is invaluable to us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
請問這對你有幫助嗎？
S
Sean
Columbus
1則評論
3.0
1則評論
在2024年11月20日用過餐
1. 整體 3
2. 食物 5
3. 服務 2
4. 氛圍 3
Food was fantastic but the service was terrible. We waited for a chef for over 90 minutes past our reservation time.
Benihana - Columbus, OH已於2024年11月22日回覆
Hi, Sean! Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our food but we're sorry to hear about the service you received. It's certainly not the standard we aim to provide at Benihana - Columbus. We appreciate your patience and understand the frustration it can cause, especially when you're looking forward to a meal. We're always working on improving our service and your feedback is invaluable in this process. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, The Management Team
請問這對你有幫助嗎？
DJ
DebraJ
Columbus
2則評論
3.0
2則評論
在2024年11月20日用過餐
1. 整體 3
2. 食物 4
3. 服務 3
4. 氛圍 4
The restaurant was short staffed the night we were there. That made our wait longer than normal. Food was was wonderful.
Benihana - Columbus, OH已於2024年11月21日回覆
Hello Debra! Thank you for taking the time to share your experience at Benihana - Columbus. We're glad to hear that you enjoyed our food! However, we're sorry to hear about the longer wait time you experienced due to staffing issues. We appreciate your patience and understanding. We're committed to providing the best service and we're always working to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
請問這對你有幫助嗎？
L
Lona
Cincinnati
5則評論
2.0
5則評論
在2024年11月19日用過餐
1. 整體 2
2. 食物 2
3. 服務 3
4. 氛圍 3
Food needed more seasoning and our vegetables was burnt.
Benihana - Columbus, OH已於2024年11月21日回覆
Hello Lona! We're truly sorry to hear that your dining experience at Benihana - Columbus didn't meet your expectations. We always aim to deliver a great experience, and we regret that we missed the mark on your visit. Your feedback regarding the seasoning and vegetables is appreciated and will be taken into serious consideration. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you with our culinary skills. Best, The Management Team
請問這對你有幫助嗎？
A
Anthony
Columbus
1則評論
1.0
1則評論
在2024年11月17日用過餐
1. 整體 1
2. 食物 2
3. 服務 1
4. 氛圍 1
Absolutely horrendous experience. An hour to get seated with a reservation. Service was terrible. Over three hours in total
Benihana - Columbus, OH已於2024年11月18日回覆
Thanks for visiting us, Anthony! We're truly sorry to hear about your disappointing experience at Benihana - Columbus. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We pride ourselves on our service and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Best regards, Benihana - Columbus Management Team
請問這對你有幫助嗎？
B
Brandi
Columbus
2則評論
VIP
3.0
2則評論
在2024年11月10日用過餐
1. 整體 3
2. 食物 5
3. 服務 1
4. 氛圍 4
The chef almost took my 3 year olds eye out with a knife when he was doing his cooking tricks and didn’t even apologize. It was horrific.
Benihana - Columbus, OH已於2024年11月21日回覆
Dear Brandi! Thanks for the review. We're truly sorry to hear about your experience with the chef at Benihana - Columbus. We always strive to provide a safe and enjoyable dining environment for all of our guests, and we're disappointed to hear that this wasn't the case during your visit. We take your feedback seriously and will address this with our team to ensure it doesn't happen again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right.
請問這對你有幫助嗎？

常見問答

Benihana - Columbus, OH有與Postmates和Uber Eats合作提供外送服務。

目前有2785位OpenTable食客評分Benihana - Columbus, OH，平均分數為3.3顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2024年11月30日

下午7:00

今天已有31人次預訂

預訂外送或外帶

43240 OH Columbus, 8781 Lyra Drive,

用餐區

其他資訊

十字路口
Polaris Parkway
鄰近地區
Polaris
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
私人停車場
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(614) 436-3705
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Columbus, OH

訂位

預訂外送或外帶

用餐區

其他資訊

菜單

其他2,785位顧客怎麽説

整體評分和評論

常見問答

Benihana - Columbus, OH有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Columbus, OH餐廳的評分如何？

Benihana - Columbus, OH目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊