Benihana - Cupertino, CA

Benihana - Cupertino, CA 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Alexander

   San Francisco4則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had a great family dinner celebrating my wife and I wedding anniversary along with my mother’s birthday. Food and service was excellent Jorge our server and our chef David were terrific! Manager even came over to make sure the meal & experience was great👍
   

   Benihana - Cupertino, CA已在今天回覆

   Hello Alexander, We're thrilled to hear that you and your family had a fantastic dinner at Benihana - Cupertino, CA! It's wonderful to know that you enjoyed the food and service. We always strive to make special occasions even more memorable. Your kind words mean the world to us and we're grateful for your support. We look forward to serving you again soon. Warm Regards, The Management Team
   

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2. K

   Kim

   San Francisco6則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 2

   Love it here! Always fun! Got sat by the kitchen - not so nice
   

   Benihana - Cupertino, CA已在3天前回覆

   Thanks for the review, Kim! We're thrilled to hear that you always have fun at Benihana - Cupertino, CA. We're sorry to hear that your experience wasn't as pleasant as you'd hoped. We appreciate your feedback and will certainly take it into consideration as we strive to improve our ambiance. We hope to see you again soon!
   

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3. C

   Carol VIP

   San Francisco4則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Paulina (server) was great! Our chef, Christian (I think) was also great! He said it was his first at and that he just graduated from training. He did AMAZING! Everything was delicious and he paid such special attention to my niece and nephew which made them feel very special. Overall, great experience!
   

   Benihana - Cupertino, CA已在4天前回覆

   Thanks for visiting us, Carol! We're thrilled to hear that you had a great experience at Benihana - Cupertino, CA. It's wonderful to know that you enjoyed our food and felt special during your visit with your niece and nephew. We're also glad that you appreciated our attention to detail. We strive to make every guest feel special and we're glad we could do that for you and your family. Looking forward to serving you again soon!
   

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4. D

   Don

   San Francisco2則評論

   3.0

   在6天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   Our reservation was at 11:15, my husband and I were there, they didn’t seat us until our party was there, my son and his wife arrived at 11:16, we didn’t get seated till about 11:30. Then for some reason the service just seemed really slow today. Didn’t even have time for them to sing happy birthday to our son or for him to have ice cream. We have been there several times for lunch during the week. Do you have enough staff? So, I left disappointed today!
   

   Benihana - Cupertino, CA已在5天前回覆

   Thanks for the feedback, Don. We're sorry to hear about your recent experience at Benihana - Cupertino, CA. We understand that waiting can be frustrating and we apologize for the delay you experienced. We're also sorry if you felt our service was slow. We assure you that we always strive for excellent service, and we're sorry if we fell short today. We appreciate your patience and understanding and we hope to provide a better experience on your next visit.
   

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5. Z

   Zhebo

   San Francisco1則評論

   5.0

   在2025年4月13日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Seated on time. Smooth and entertaining service. Clean and orderly.
   

   Benihana - Cupertino, CA已在6天前回覆

   Thanks for the review, Zhebo! We're thrilled to hear that you enjoyed your dining experience at Benihana - Cupertino, CA. We strive to provide a smooth and entertaining service, so we're glad to know that we hit the mark for you. We appreciate your feedback on our food and value, and we'll continue to work on them. Looking forward to serving you again soon!
   

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6. C

   Carol VIP

   San Francisco4則評論

   5.0

   在2025年4月13日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Thomas and Mariano were incredibly attentive and wonderful! Food was amazing, as usual! Mariano accommodated our party’s severe food allergies!
   

   Benihana - Cupertino, CA已在7天前回覆

   Thanks for the review, Carol! We're thrilled to hear that you and your party had an amazing experience at Benihana - Cupertino, CA. Our team takes great pride in providing attentive service and accommodating accommodations for all our guests. It's wonderful to know that our food met your expectations and that you appreciated the efforts we made to accommodate your party's severe food allergies. We look forward to serving you again soon!
   

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7. E

   Esmeralda

   San Francisco1則評論

   1.0

   在2025年4月13日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 1

   The service was slow. The food had no taste. All all that have lost there touch. Over priced. Will not be going again.0
   

   Benihana - Cupertino, CA已在7天前回覆

   Hello Esmeralda, We're truly sorry to hear about your experience at Benihana - Cupertino, CA. It's disappointing to know that our food and service did not meet your expectations. We strive to provide our guests with the best dining experience and it seems we fell short this time. We appreciate your feedback and will use it to make necessary improvements. We hope you will give us another chance to show you the high-quality service and food that we're known for. Best Regards, The Management Team
   

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8. R

   Rizza

   Los Angeles5則評論

   5.0

   在2025年4月12日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Chef Alex prepared a delicious meal for our table and made the experience!! He was funny, engaged in conversation and entertaining us, while still able to focus on putting on a cooking demonstration. Service was friendly and attentive for our party of 5, we were well served celebrating a birthday. Would recommend and return!
   

   Benihana - Cupertino, CA已在7天前回覆

   Hey Rizza, we're thrilled to hear that you had a fantastic experience at Benihana - Cupertino, CA! It's wonderful to know that our chef, Chef Alex, made your meal and the overall experience memorable. We're glad you enjoyed the lively conversation and our service. Your recommendation means a lot to us. We look forward to welcoming you back soon for another enjoyable dining experience. Thanks for your kind words!
   

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9. J

   John

   Charlotte1則評論

   1.0

   在2025年4月12日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   Took an hour for our chef to come to the table. Uncomfortable chairs. For two people our meal cost us over $100 because of predatory pricing ($7 upcharge for fried rice). Terrible experience
   

   Benihana - Cupertino, CA已於2025年4月13日​回覆

   Hello John, We're truly sorry to hear about your recent experience at Benihana - Cupertino, CA. It's disappointing to know that we fell short in delivering the high-quality dining experience we strive for. We apologize for the long wait and the uncomfortable chairs, as well as the unexpected charges. Your feedback is invaluable to us and we assure you that we will address these issues. We hope you will give us another chance to serve you better. Best Regards, The Management Team
   

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10. C

    Cynthia

    San Francisco3則評論

    5.0

    在2025年4月11日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Austin (the chef) was wonderful. He was funny and playful - making the evening fun. Sam our waiter was friendly and efficient. The food was great, we will be back.
    

    Benihana - Cupertino, CA已在7天前回覆

    Thanks for visiting us, Cynthia! We're thrilled to hear that you had a wonderful time at Benihana - Cupertino, CA. It's wonderful to know that our team made the evening fun and enjoyable for you with their professional service. We're also glad that you enjoyed our food. We appreciate your feedback and look forward to welcoming you back soon!
    

    請問這對你有幫助嗎？