Benihana - Cupertino, CA

Benihana - Cupertino, CA 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. EZ

   EricaZ

   San Francisco2則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Salvador made amazing food, and Casee provided excellent service.
   

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2. SN

   SNelson VIP

   San Francisco66則評論

   3.0

   在1天前用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   The reservation system is the absolute worst. It doesn’t matter that you have a reservation, you still have to wait an hour to be seated. It would be great otherwise.
   

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3. OT

   OpenTable食客

   Tahoe1則評論

   1.0

   在1天前用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 1
   4. 氛圍 2

   Not sure if it’s normal or if it was an off night but people with reservations were waiting an hour to be seated. Our server was MIA. Everything felt chaotic. Sad experience considering most people are going there to celebrate some event only to be met with a sub par experience. If you have low expectations you’ll be fine.
   

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4. N

   Nancy

   San Francisco1則評論

   1.0

   在1天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Can’t rate the food because we didn’t get to eat. Or even seated. Despite a reservation at 5:15, and a conversation with the hostess about why we weren’t being seated, 40 minutes passed and we rushed away in order to get food before we needed to be elsewhere. Although we were called about 10 minutes later and apologized to, the problem solely rests with Benihana, as they require reservations, they check with you the day before, and sometimes the day of, to confirm the reservation, so they have a very good count of the number of customers and the timing.
   

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5. OT

   OpenTable食客 VIP

   San Francisco1則評論

   4.0

   在2天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   Fun, but very crowded. We went at 445 and it was still full. When we left there was a line outside. Kids loved it
   

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6. B

   Blau

   San Francisco3則評論

   1.0

   在2天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Showed up 10 minutes early for my 8:30 PM reservation, thinking I’d be smart and beat the rush. It’s now 10 PM, and I’ve just been graced with a bowl of lukewarm mushroom soup. At this point, I could’ve flown to Japan, foraged the mushrooms myself, and still eaten faster. The food? Overhyped and underwhelming. You’d think after a 90-minute wait, the flavors would blow my mind. Spoiler: they didn’t. It’s just basic hibachi at a premium price, but somehow with none of the finesse or consistency. The atmosphere is pure chaos — noisy, crowded, and not in the fun lively kind of way. More like “trapped in a mall food court during a fire drill.” Add in some sluggish service that moves like molasses in January, and you’ve got the perfect recipe for regret. Benihana: come for the show, stay because you literally have no other choice until the chef finally shows up. Never again.
   

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7. R

   Rashi

   San Francisco1則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our chef David and server Monalisa were awesome! We had the best service and food at benihana !
   

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8. OT

   OpenTable食客

   San Francisco1則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 2

   Waited 30-45 minutes for table with reservation. Waitress was not happy and made no effort to connect with us. It was impossible to hear
   

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9. OT

   OpenTable食客

   San Francisco1則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great Experience, thanks David our chef. Food was great as usual!
   

   Benihana - Cupertino, CA已在2天前回覆

   Dear Guest! Thanks for the feedback! We're thrilled to hear that you had a great experience at Benihana - Cupertino, CA. It's always a pleasure to serve you and we're glad our food lived up to your expectations. We appreciate your support and look forward to serving you again soon!
   

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10. K

    Katy

    San Francisco1則評論

    1.0

    在5天前用過餐

    1. 整體 1
    2. 食物 2
    3. 服務 1
    4. 氛圍 3

    Unfortunately it seemed like our table was forgotten about, our server took a very long time to come over initially for drink orders. It went downhill from there, our soup was cold and we were the server asked the other patrons at our table to pass down our salad (which came out about 1 minute before the food was done) and I don’t want strangers who don’t work at the restaurant touching my food. I got up and told the server to let them keep those and she could pass me our salads directly. The food had very little flavor - maybe 1 scoop of garlic butter was used. Then we had to wait again for ice cream and green tea. The green tea never came. All in all it was expensive and disappointing.
    

    Benihana - Cupertino, CA已在3天前回覆

    Thanks for visiting us, Katy. We're truly sorry to hear about your recent experience at Benihana - Cupertino, CA. We understand how frustrating it can be when your dining experience isn't up to par, and we apologize for the long wait times and the mix-up with your food. We strive to provide our guests with the best service possible, and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide you with the quality experience that Benihana - Cupertino, CA is known for.
    

    請問這對你有幫助嗎？