Benihana - Farmington Hills, MI

Benihana - Farmington Hills, MI 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. a

   angela

   Detroit2則評論

   3.0

   在1天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 1
   4. 氛圍 2

   We have been to Benihana numerous times and have enjoyed the experience. However, last night we waited at the table for over an hour before a chef arrived to start cooking. No one came to address the situation or apologize for the inconvenience.
   

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2. M

   Mika

   Chicago1則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food was great. The wait wasn’t long and Ander was awesome!
   

   • 

   Benihana - Farmington Hills, MI已在今天回覆

   Hey Mika, Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you enjoyed our food and found our service to be excellent. We strive to provide the best dining experience for our guests and it's always rewarding to hear when we've succeeded. We appreciate your kind words and look forward to serving you again soon! Best Regards, The Management Team at Benihana - Farmington Hills, MI
   

   請問這對你有幫助嗎？

3. J

   Julia

   Detroit1則評論

   1.0

   在2天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Chose to bring 8 of my family members here for a total party of 9 to celebrate my birthday which was a mistake. Signed up to be apart of their birthday rewards earlier this month and was supposed to get my birthday reward 8-10 days in advance, planned this dinner 3 days in advance and was told I couldn’t use it until 2 days in advance, so essentially the day after our reservation was. Dont come here if you want to celebrate your birthday!
   

   Benihana - Farmington Hills, MI已在今天回覆

   Hello Julia, We're sincerely sorry for the mix-up regarding your party's reservation. We understand how disappointing that must have been, especially on such a special occasion. We regret any inconvenience caused. We're taking your feedback seriously and will work on improving our communication to avoid such issues in the future. We hope you'll give us another chance to make your birthday celebration memorable. Best, Benihana - Farmington Hills, MI The Management Team
   

   請問這對你有幫助嗎？

4. N

   Nino

   Detroit6則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 5
   4. 氛圍 1

   Great food but they never clean there floor for the next guess you are sitting around rice under your shoe
   

   Benihana - Farmington Hills, MI已在1天前回覆

   Hey Nino, We're really sorry to hear about your recent experience at Benihana - Farmington Hills, MI. We strive to provide excellent food and service to all of our guests, and it seems we fell short during your visit. We appreciate your feedback regarding the cleanliness of our restaurant. We will certainly look into this matter and make sure it doesn't happen again. We hope you'll give us another chance to impress you with our food and service. The Management Team.
   

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5. E

   Eric VIP

   Detroit28則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Chef took forever but the food was well worth the wait.
   

   • 

   Benihana - Farmington Hills, MI已在3天前回覆

   Hello Eric, Thank you for taking the time to leave us this wonderful review. We're thrilled to hear that you enjoyed the food and found it well worth the wait. It's always our goal to provide excellent service and delicious meals to all our guests. Your kind words are greatly appreciated and we look forward to welcoming you back to Benihana - Farmington Hills, MI soon. Best Regards, The Management Team
   

   請問這對你有幫助嗎？

6. M

   Martha

   Detroit2則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Good services and delicious food , quick service
   

   Benihana - Farmington Hills, MI已在3天前回覆

   Hello Martha, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed our food and found our services to be good. We always aim to provide quick and efficient service, and it's great to know we hit the mark during your visit. Your kind words truly mean a lot to us. We hope to welcome you back soon for another delicious meal at Benihana - Farmington Hills, MI. Best Regards, The Management Team
   

   請問這對你有幫助嗎？

7. T

   Tamika

   Detroit2則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   This was a great lunch experience. I will dine again during weekend early hours.
   

   Benihana - Farmington Hills, MI已在3天前回覆

   Hello Tamika, Thank you so much for your kind words and the perfect ratings! We're thrilled to hear that you enjoyed your lunch experience at Benihana - Farmington Hills, MI. Our team strives to provide the best service possible, and your feedback is a testament to our efforts. We look forward to welcoming you back for another great lunch experience during the weekend early hours. Thanks again!
   

   請問這對你有幫助嗎？

8. A

   Amanda

   Detroit3則評論

   2.0

   在7天前用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 2
   4. 氛圍 2

   Over priced, over cooked subpar food. Chef was entertaining, but the order of the food was ridiculous! Started with ONE HALF a slice of zucchini, then ONE overcooked chewy shrimp, >5 ounces of overcooked chopped chicken, 10 mins later sautéed onions, another 5 mins to get white rice, and finally sautéed mushrooms at the end. By the time I was able to eat the full meal everything was cold and disgusting. Never again, even with a $30 gift certificate! And $15/each for Sapporo beer? Criminal.
   

   Benihana - Farmington Hills, MI已在5天前回覆

   Thanks for the feedback, Amanda. We're truly sorry to hear about your experience at Benihana - Farmington Hills, MI. We take pride in our food and service, and it's disheartening to hear that we fell short during your visit. We understand your concerns about the ordering and the temperature of the food, and we assure you that this is not the standard we aim for. We appreciate your honesty and will take it into consideration as we strive to improve. We hope you'll give us another chance in the future to show you the quality and service we're known for. Best regards, Benihana - Farmington Hills, MI Management Team
   

   請問這對你有幫助嗎？

9. OT

   OpenTable食客

   Charlotte7則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Everyone was nice from when we were greeted at the door to our chef. Steve was the chef and he did a great job interacting with us while cooking our meal. We were celebrating my mom and aunt’s birthdays. It was a fun night for our family
   

   Benihana - Farmington Hills, MI已在5天前回覆

   Dear Guest, Thank you so much for your wonderful review and for choosing to celebrate your mom and aunt's birthdays with us. We're thrilled to hear that you enjoyed your experience with us from the moment you walked in. It's always a pleasure to interact with our guests and create a memorable dining experience. We're also glad that you found our chef to be friendly and efficient. We apologize if the value did not meet your expectations, we always aim to provide the best quality food and service. We hope to have the pleasure of serving you and your family again soon. Best wishes, The Management Team at Benihana - Farmington Hills, MI
   

   請問這對你有幫助嗎？

10. L

    Lowell VIP

    Las Vegas7則評論

    5.0

    在7天前用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Great Service Great Experience I Actually Have Lunch With My Wife Weekly
    

    Benihana - Farmington Hills, MI已在今天回覆

    Hi Lowell, We're thrilled to hear that you and your wife consistently choose to dine with us at Benihana - Farmington Hills, MI. It's wonderful to know that you enjoyed both our service and experience. We always strive to provide a great dining experience for our guests and your feedback is a testament to our efforts. We look forward to serving you and your wife again soon. Thank you for your kind words and high ratings!
    

    請問這對你有幫助嗎？