Benihana - Indianapolis, IN

4.1

3110則評論

$30及以下

日式料理

訂位

2位

2024年12月24日

下午7:00

今天已有54人次預訂

適合特殊節日
適合團體聚餐
早午餐首選

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(317) 846-2495
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
46240 IN Indianapolis, 8830 Keystone Crossing,
鄰近地區
Castleton / Keystone Crossings
十字路口
Sheraton Hotel
Parking details
私人停車場
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

其他3,110位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

4.1

4.1（根據最近的評分）

4.3食物
4服務
3.9氛圍
3.7CP值

噪音 • 尚可

3,110 則評論

J
Josh
Indiana
3則評論
3.0
3則評論
在1天前用過餐
1. 整體 3
2. 食物 2
3. 服務 3
4. 氛圍 2
Not up to standards. The restaurant was dirty, and run down. It's desperate for a cleaning, and years behind in updating. Carpets are filthy. It was busy as usual, but you can see that at least 2 exhaust hoods were not functioning properly, so it was really smoky. The griddle was not well-cleaned from prior use, and that's unsanitary. Our server was nice, and hard-working. The hibachi chef was good as well. The restaurant was under-staffed, and it did show in the wait times, but it wasn't because of lack of effort on the part of those who served our group. This issue is more of an franchisee and management issue. The place is busy constantly, and there is no reason for it to be dingy, not at the price point they have.
Benihana - Indianapolis, IN已在今天回覆
Thanks for the feedback, Josh. We're sorry to hear that your experience at Benihana - Indianapolis, IN didn't meet your expectations. We apologize for the state of our restaurant, it's not typical of our standards. We take your comments about the cleanliness, exhaust hoods, and griddle very seriously and we'll ensure that these issues are addressed. We're glad to hear that you found our server to be hardworking and that you enjoyed the hibachi chef. We'll work on improving our staffing and service to ensure better experiences in the future. We hope to have the opportunity to serve you again and provide a better experience.
請問這對你有幫助嗎？
J
Jennifer
VIP
Indiana
2則評論
3.0
2則評論
在1天前用過餐
1. 整體 3
2. 食物 3
3. 服務 4
4. 氛圍 3
Haven’t been here in a long time and while our meal was OK, we probably won’t be back. There are a a lot of better options for hibachi.
Benihana - Indianapolis, IN已在今天回覆
Dear Jennifer, thank you for sharing your feedback on your recent visit to our location. We're thrilled to hear that you had a good experience. Your comment will be reviewed and taken into consideration for improvement. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
請問這對你有幫助嗎？
K
Kristal
Indiana
1則評論
1.0
1則評論
在3天前用過餐
1. 整體 1
2. 食物 1
3. 服務 2
4. 氛圍 3
Reservation was at 6:15 and was not seated until 7:20. We were celebrating a birthday and there was no celebration from the staff of any kind. The chef was lazy on the knife work, no saki and no personality. Part of my party ordered the six course and did not get their tea or ice cream, which included the birthday girl. The shrimp was overcooked and the dishes were dirty!
Benihana - Indianapolis, IN已在1天前回覆
Hi Kristal, We're sorry to hear about your experience at Benihana - Indianapolis. We understand that special occasions deserve to be celebrated in the best possible way, and we apologize if we fell short. We're disappointed to hear about the delay in seating and the lukewarm dishes. We take your feedback seriously and will use it to improve our service and food quality. We hope you'll give us another chance to make things right. Best, The Management Team
請問這對你有幫助嗎？
J
Jennifer
VIP
Indiana
95則評論
5.0
95則評論
在5天前用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Always lots of choices, excellent presentation and great service
Benihana - Indianapolis, IN已在2天前回覆
Hey Jennifer, We're thrilled to hear that you enjoyed your experience at Benihana - Indianapolis! We always strive to provide excellent food and service to our guests. We're glad you found our choices impressive and our service top-notch. We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
請問這對你有幫助嗎？
L
Lori
Grand Rapids
3則評論
5.0
3則評論
在2024年12月15日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Our waitress and bartender, Jasmine were outstanding. Our Chef, Mario, did an amazing job too.
Benihana - Indianapolis, IN已在7天前回覆
Dear Lori! Thanks for the feedback! We're thrilled to hear that you enjoyed your dining experience at Benihana - Indianapolis. It's wonderful to know that our team's efforts stood out and that our Chef's culinary skills were up to par. We appreciate your high ratings and look forward to welcoming you back soon!
請問這對你有幫助嗎？
C
Chris
Indiana
2則評論
3.0
2則評論
在2024年12月15日用過餐
1. 整體 3
2. 食物 3
3. 服務 5
4. 氛圍 5
First the good. The service once we got seated was great. (Took a while to get seated and we were the only ones there) but Chloe took good care of us The chef we had was very nice The not so good. We were told it wouldn’t be a problem to get the lunch menu on Sunday unfortunately this wasn’t the case We also have to request a full menu as they only seat you with a partial menu The food was ok except for the ginger salad dressing (which I usually love) the dressing was bitter I couldn’t even finish my salads The price was exponentially higher than the last time I was there (again couldn’t get the lunch menu at 11am) And $6 for each of us to put the rice on the grill instead of steamed was WAY over the top All in all NOT worth the money any more Your best bet is if you see a SHOGUN go there better food and MUCH better prices
Benihana - Indianapolis, IN已在7天前回覆
Dear Chris! Thanks for the review. We're glad to hear that you enjoyed the service at Benihana - Indianapolis. We're sorry to hear about your experience with the lunch menu and the ginger salad dressing. We understand your concerns and will work on improving these aspects. We also appreciate your feedback on our food and pricing. We hope to have the chance to serve you better in the future.
請問這對你有幫助嗎？
D
Dave
Indiana
1則評論
3.0
1則評論
在2024年12月15日用過餐
1. 整體 3
2. 食物 2
3. 服務 4
4. 氛圍 2
There’s better teppanyaki in Indy by far. Expensive for what you get (the chicken portions were not even half a chicken breast). Shrimp was not deveined properly and the lobster I had was way overcooked. Steak had good flavor but was prepared incorrectly for one of our party (wanted med rare, got med well… said med well on the ticket but we said med rare multiple times).
Benihana - Indianapolis, IN已於2024年12月16日回覆
Hey, Dave! We're sorry to hear about your experience at Benihana - Indianapolis. We appreciate your feedback regarding the chicken portions and the shrimp preparation. We always strive to provide the best quality and preparation to our guests, and we're sorry to have missed the mark this time. We're glad to hear that you found our service satisfactory. Your comments will help us improve. We hope you'll give us another chance to impress you. Best, The Management Team
請問這對你有幫助嗎？
B
Bruce
Indiana
14則評論
3.0
14則評論
在2024年12月13日用過餐
1. 整體 3
2. 食物 4
3. 服務 2
4. 氛圍 1
We had a reservation, but it took forever to get drinks delivered to the table and our server was too forgetful. She didn’t write things down so she couldn’t remember anything. The food was good but the restaurant was too old and tired. I will not go back and do not recommend.
Benihana - Indianapolis, IN已於2024年12月16日回覆
Hi Bruce! We appreciate your feedback. We're glad to hear that you enjoyed our food, but we're sorry to hear about your experience with the service. We always aim to provide our guests with a memorable and attentive dining experience, and we regret that we fell short in your case. We will certainly take your comments into consideration as we continuously strive to improve our services. We hope you'll give us another chance to serve you better in the future. Best regards, Benihana - Indianapolis The Management Team
請問這對你有幫助嗎？
OT
OpenTable食客
缅因州
2則評論
5.0
2則評論
在2024年12月9日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Great! Delicious food, attentive service.
Benihana - Indianapolis, IN已於2024年12月11日回覆
Dear Guest! We're thrilled to hear that you had a great experience at Benihana - Indianapolis! It's wonderful to know that our food and service were able to impress you. We strive to provide our guests with the best dining experience possible, and your feedback lets us know we're on the right track. We look forward to serving you again soon. Best, The Management Team
請問這對你有幫助嗎？
K
Kalin
Minneapolis
3則評論
1.0
3則評論
在2024年12月8日用過餐
1. 整體 1
2. 食物 5
3. 服務 1
4. 氛圍 1
The food was great. That's the only good thing I can say about our recent experience at Benihana's. My daughter has been celebrating her birthday at Benihana's for 14 yrs, this yr broje that tradition. The server was extremely slow & couldn't get the simplest requests correct. We ordered steamed rice, which wasn't brought out until we were packing up to go. The cook was extremely rude & surely, he did two of the usual 5 or 6 tricks & had a bad attitude anytime we declined food or asked for extra time on the grill. My bill was wrong & when the manager came out, he was just as rude. I will never bring my family back to this overpriced restaurant.
Benihana - Indianapolis, IN已於2024年12月10日回覆
Hi, Kalin! We're truly sorry to hear about your recent experience at Benihana's. We're glad to hear that you enjoyed our food, but we're saddened to hear about the service you received. We strive to provide our guests with excellent service and it seems we fell short during your visit. We also apologize for the billing issue and the attitude of our manager. We understand how important family celebrations are and we regret that we were unable to make your birthday celebration special this time. We appreciate your feedback and will use it to improve. We hope you'll consider giving us another chance in the future. Best, The Management Team
請問這對你有幫助嗎？

常見問答

Benihana - Indianapolis, IN有與Postmates和Uber Eats合作提供外送服務。

目前有3110位OpenTable食客評分Benihana - Indianapolis, IN，平均分數為4.1顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2024年12月24日

下午7:00

今天已有54人次預訂

預訂外送或外帶

46240 IN Indianapolis, 8830 Keystone Crossing,

用餐區

其他資訊

十字路口
Sheraton Hotel
鄰近地區
Castleton / Keystone Crossings
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
私人停車場
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(317) 846-2495
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Indianapolis, IN

訂位

預訂外送或外帶

用餐區

其他資訊

菜單

其他3,110位顧客怎麽説

整體評分和評論

常見問答

Benihana - Indianapolis, IN有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Indianapolis, IN餐廳的評分如何？

Benihana - Indianapolis, IN目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊