Benihana - Indianapolis, IN

4.1

3116則評論

$30及以下

日式料理

訂位

2位

2024年12月26日

下午8:30

今天已有53人次預訂

適合特殊節日
適合團體聚餐
適合商務聚餐

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(317) 846-2495
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
46240 IN Indianapolis, 8830 Keystone Crossing,
鄰近地區
Castleton / Keystone Crossings
十字路口
Sheraton Hotel
Parking details
私人停車場
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

其他3,116位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

4.1

4.1（根據最近的評分）

4.3食物
4服務
3.9氛圍
3.6CP值

噪音 • 尚可

3,116 則評論

J
Jennifer
Chicago
2則評論
3.0
2則評論
在2天前用過餐
1. 整體 3
2. 食物 5
3. 服務 4
4. 氛圍 4
The customer service is pretty bad in this place. I’ve been to several Benihanas and this by far is the worst, maybe they were under-staffed, no idea, but they had 1 person at the host stand and really slow servers and bartenders. Even the show isn’t as good.
請問這對你有幫助嗎？
C
Christine
Indiana
2則評論
3.0
2則評論
在2天前用過餐
1. 整體 3
2. 食物 4
3. 服務 3
4. 氛圍 2
The first thing we noticed was trash near the front doors. And not just trash from today. There was trash that had clearly been in the landscaping directly adjacent to the doors for awhile. We visited on Christmas, which we do most years, and the general mood was low. The food was good, but the experience was just meh.
Benihana - Indianapolis, IN已在1天前回覆
Thanks for visiting us, Christine. We're sorry to hear that your experience at Benihana - Indianapolis, IN didn't live up to your expectations. We take pride in our cleanliness and we'll make sure to look into this issue. We're glad you enjoyed our food, but we're sorry to hear that it didn't match the overall mood. We hope to have another chance to impress you in the future.
請問這對你有幫助嗎？
J
James
Orlando
5則評論
4.0
5則評論
在3天前用過餐
1. 整體 4
2. 食物 5
3. 服務 5
4. 氛圍 5
I would have give it a 5 star across the board again however they need to improve their check in needs to improve. I had to let them know I was there twice, if they paged or used cell it would be better. We have made this a Christmas Eve tradition for six years in a row.
Benihana - Indianapolis, IN已在1天前回覆
Hey James, Thank you for being a loyal Benihana's Indianapolis customer and for taking the time to share your feedback. We're thrilled to hear that you've made our Christmas Eve tradition a staple of your family's gatherings. Your comments about the check-in process are noted and we'll certainly take them into consideration as we aim to improve our service. We're also glad to hear that you enjoyed our food and found it to be of great value. We look forward to making more traditions with you and your family in the future! Best, The Management Team
請問這對你有幫助嗎？
R
Robert
VIP
Indiana
107則評論
3.0
107則評論
在3天前用過餐
1. 整體 3
2. 食物 4
3. 服務 4
4. 氛圍 1
Hot, expensive and overbooked; the place is in need of a complete renovation. We had various menu items prepared at the table by a chef. Dishes adequately prepared. While ice cream came with the meals; non offered..
Benihana - Indianapolis, IN已在1天前回覆
Thanks for visiting us, Robert. We appreciate your feedback. We're sorry to hear that you found our restaurant overbooked and your experience to be expensive. We take all feedback seriously and will use your comments to improve. We're glad to hear you found our dishes well-prepared and enjoyed the ice cream. We hope to serve you again in the future for a better experience.
請問這對你有幫助嗎？
S
Susan
VIP
Dallas
8則評論
5.0
8則評論
在3天前用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
We very much enjoyed our Christmas Eve dinner! Jasmine, our server, and Silvestre, our chef, were very attentive and took great care of us. Everyone ate well and no one left thirsty. Management was doing a super job "managing" the chaos of the evening. It was a pleasant experience and I know we'll be back to this location soon! Merry Christmas!
Benihana - Indianapolis, IN已在1天前回覆
Hello Susan, Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a wonderful Christmas Eve dinner at Benihana - Indianapolis, IN. It's great to know that our team was attentive and that you enjoyed your meal. We strive to provide a memorable experience for our guests, and it's always rewarding to hear when we've succeeded. We're looking forward to welcoming you back soon! Best, Benihana - Indianapolis, IN Management Team
請問這對你有幫助嗎？
J
Josh
Indiana
3則評論
3.0
3則評論
在4天前用過餐
1. 整體 3
2. 食物 2
3. 服務 3
4. 氛圍 2
Not up to standards. The restaurant was dirty, and run down. It's desperate for a cleaning, and years behind in updating. Carpets are filthy. It was busy as usual, but you can see that at least 2 exhaust hoods were not functioning properly, so it was really smoky. The griddle was not well-cleaned from prior use, and that's unsanitary. Our server was nice, and hard-working. The hibachi chef was good as well. The restaurant was under-staffed, and it did show in the wait times, but it wasn't because of lack of effort on the part of those who served our group. This issue is more of an franchisee and management issue. The place is busy constantly, and there is no reason for it to be dingy, not at the price point they have.
Benihana - Indianapolis, IN已在3天前回覆
Thanks for the feedback, Josh. We're sorry to hear that your experience at Benihana - Indianapolis, IN didn't meet your expectations. We apologize for the state of our restaurant, it's not typical of our standards. We take your comments about the cleanliness, exhaust hoods, and griddle very seriously and we'll ensure that these issues are addressed. We're glad to hear that you found our server to be hardworking and that you enjoyed the hibachi chef. We'll work on improving our staffing and service to ensure better experiences in the future. We hope to have the opportunity to serve you again and provide a better experience.
請問這對你有幫助嗎？
J
Jennifer
VIP
Indiana
2則評論
3.0
2則評論
在4天前用過餐
1. 整體 3
2. 食物 3
3. 服務 4
4. 氛圍 3
Haven’t been here in a long time and while our meal was OK, we probably won’t be back. There are a a lot of better options for hibachi.
Benihana - Indianapolis, IN已在3天前回覆
Dear Jennifer, thank you for sharing your feedback on your recent visit to our location. We're thrilled to hear that you had a good experience. Your comment will be reviewed and taken into consideration for improvement. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
請問這對你有幫助嗎？
K
Kristal
Indiana
1則評論
1.0
1則評論
在6天前用過餐
1. 整體 1
2. 食物 1
3. 服務 2
4. 氛圍 3
Reservation was at 6:15 and was not seated until 7:20. We were celebrating a birthday and there was no celebration from the staff of any kind. The chef was lazy on the knife work, no saki and no personality. Part of my party ordered the six course and did not get their tea or ice cream, which included the birthday girl. The shrimp was overcooked and the dishes were dirty!
Benihana - Indianapolis, IN已在4天前回覆
Hi Kristal, We're sorry to hear about your experience at Benihana - Indianapolis. We understand that special occasions deserve to be celebrated in the best possible way, and we apologize if we fell short. We're disappointed to hear about the delay in seating and the lukewarm dishes. We take your feedback seriously and will use it to improve our service and food quality. We hope you'll give us another chance to make things right. Best, The Management Team
請問這對你有幫助嗎？
J
Jennifer
VIP
Indiana
95則評論
5.0
95則評論
在2024年12月19日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Always lots of choices, excellent presentation and great service
Benihana - Indianapolis, IN已在5天前回覆
Hey Jennifer, We're thrilled to hear that you enjoyed your experience at Benihana - Indianapolis! We always strive to provide excellent food and service to our guests. We're glad you found our choices impressive and our service top-notch. We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
請問這對你有幫助嗎？
S
Steven
Indiana
1則評論
1.0
1則評論
在2024年12月16日用過餐
1. 整體 1
2. 食物 3
3. 服務 2
4. 氛圍 1
First let’s say it’s loud as heck in there. Second the manager Eric Cecil is a price of work. He was the main reason why I will Never return to any of your establishments. The place is very sticky and greasy. It smells awful and needs more ventilation. I smelled like a frying pan when I left. It was not a good experience. The “chefs” make these weird gestures and not really into the actual event. For what you charge the performances should be better. Very run down from when I was a kid.
Benihana - Indianapolis, IN已在1天前回覆
Hello Steven, We're really sorry to hear about your experience at Benihana - Indianapolis, IN. We take your feedback about the atmosphere and the service very seriously. We always strive to provide a comfortable and enjoyable environment for our guests, and we regret that we fell short this time. We also apologize for the discomfort you felt due to the smell in our restaurant. We're always working on improving our services and your feedback is invaluable in this process. We hope you'll give us another chance to make it right in the future. Best regards, The Management Team
請問這對你有幫助嗎？

常見問答

Benihana - Indianapolis, IN有與Postmates和Uber Eats合作提供外送服務。

目前有3116位OpenTable食客評分Benihana - Indianapolis, IN，平均分數為4.1顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2024年12月26日

下午8:30

今天已有53人次預訂

預訂外送或外帶

46240 IN Indianapolis, 8830 Keystone Crossing,

用餐區

其他資訊

十字路口
Sheraton Hotel
鄰近地區
Castleton / Keystone Crossings
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
私人停車場
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(317) 846-2495
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Indianapolis, IN

訂位

預訂外送或外帶

用餐區

其他資訊

菜單

其他3,116位顧客怎麽説

整體評分和評論

常見問答

Benihana - Indianapolis, IN有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Indianapolis, IN餐廳的評分如何？

Benihana - Indianapolis, IN目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊