Benihana - Lombard, IL

4.2

3795則評論

$30及以下

日式料理

訂位

2位

2024年11月23日

下午7:00

今天已有80人次預訂

適合團體聚餐
氣氛熱絡
適合特殊節日

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(630) 571-4440
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
60148 IL Lombard, 747 E Butterfield Rd,
鄰近地區
Lombard
十字路口
Meyers
Parking details
Free parking for Benihana guests
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

其他3,795位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

4.2

4.2（根據最近的評分）

4.3食物
4.2服務
4.1氛圍
3.8CP值

噪音 • 尚可

3,795 則評論

K
Karina
Chicago
2則評論
3.0
2則評論
在6天前用過餐
1. 整體 3
2. 食物 5
3. 服務 1
4. 氛圍 5
We enjoyed the food and drinks, hibachi chef was very entertaining. This is a great place to celebrate a birthday, they stored our cake in the back and even gave us a picture. The service was good up until the end, the server seemed to think she was entitled to a bigger tip after putting the receipt on the table and pointing out the suggested amount, when she saw we gave 15% she made a face which I found to be very rude! Not to mention, we were seated nearly an hour after our reservation time.
Benihana - Lombard, IL已在5天前回覆
Hi Karina! We're thrilled to hear that you enjoyed the food and drinks at Benihana - Lombard. It's great to know that our hibachi chef and birthday celebration made your experience memorable. We apologize for any inconvenience caused by the delay in seating and the misunderstanding with the tip. We strive to provide excellent service to all our guests and it seems we fell short in your case. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to see you again soon and provide you with a better experience. Best regards, The Management Team
請問這對你有幫助嗎？
V
Valerie
Chicago
6則評論
5.0
6則評論
在2024年11月15日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Always a great time at Benihana. Food is good. The entertainment is enjoyable.
Benihana - Lombard, IL已在6天前回覆
Thanks for the review, Valerie! We're thrilled to hear that you always have a great time at Benihana - Lombard. It's wonderful to know that you enjoyed our food and found the entertainment enjoyable. We always strive to provide a top-notch dining experience for our guests. We appreciate your feedback and look forward to welcoming you back soon!
請問這對你有幫助嗎？
L
Laura
Chicago
9則評論
VIP
5.0
9則評論
在2024年11月10日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 4
Service was amazing and food was delicious. Really enjoyed our meal.
Benihana - Lombard, IL已於2024年11月11日回覆
Thanks for the feedback, Laura! We're thrilled to hear that you had an amazing experience at Benihana - Lombard. It's great to know that you enjoyed our food and found our service amazing. We strive to provide our guests with a delightful dining experience and your feedback helps us do just that. We look forward to serving you again soon!
請問這對你有幫助嗎？
T
Tara
Chicago
1則評論
2.0
1則評論
在2024年11月10日用過餐
1. 整體 2
2. 食物 2
3. 服務 2
4. 氛圍 2
Even with a reservation the wait time was just shy of an hour wait.
Benihana - Lombard, IL已於2024年11月12日回覆
Thanks for the review, Tara! We're sorry to hear about the wait time you experienced during your visit. We understand how frustrating that can be and we apologize for any inconvenience. We're continuously working on improving our service and we appreciate your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better.
請問這對你有幫助嗎？
A
Aaron
Chicago
1則評論
1.0
1則評論
在2024年11月10日用過餐
1. 整體 1
2. 食物 2
3. 服務 1
4. 氛圍 5
Went in with moderate expectations as research showed the good was moderate but paying for the show. Unfortunately didn’t get either and the service was something to be desired as well. The food was as described from other reviews in which you were getting average food for the price. The show was lackluster to say the least. The only “trick” we saw was an egg spin on the grill that the chef flipped into his pocket. It seemed that all other tables were being much more entertained and even saw giant flames at another table. We didn’t receive anything special from that front. Now to the service. We were first timers and asked for an understanding on what to do and the explanation was basically just pointing back and forth between different pages of the menu. We never got our drinks at the beginning of the meal and had to ask the waitress for them right before the entrees were served. Next about half the table ordered steamed rice which never came out and had to ask for it as well after our entrees were plated. Also every course on the menu came with a green tea which we also never received and was not worth asking for at that point since we were already finished with the meal. The only positives from our experience was we got seated relatively quickly in relation to our reservation and the ambience was good. Other than that I would say every other part of the experience was average to below average. My opinion is for $40/person you would be better served to take your money elsewhere.
Benihana - Lombard, IL已於2024年11月11日回覆
Hi, Aaron! Thanks for the feedback. We're sorry to hear that your experience at Benihana - Lombard idn't meet your expectations. We apologize for the lack of entertainment during your meal and for the service issues you experienced. We're glad you found our ambience pleasing and that you were seated promptly. We take your comments seriously and will use them to improve our service and food quality. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you better in the future.
請問這對你有幫助嗎？
R
Richard
Chicago
10則評論
5.0
10則評論
在2024年11月9日用過餐
1. 整體 5
2. 食物 4
3. 服務 5
4. 氛圍 2
They are speeding things up for table turn and shrinking portions but still a good meal.
Benihana - Lombard, IL已於2024年11月12日回覆
Thanks for visiting us, Richard! We're sorry to hear that you were disappointed with the speed of your service and the smaller portion sizes. We always aim to provide excellent service and delicious meals, and we're sorry we fell short this time. We appreciate your feedback and will take it into consideration as we continually strive to improve. We hope to see you again soon at Benihana - Lombard where we'll make sure your next meal is a perfect one!
請問這對你有幫助嗎？
j
john
Chicago
4則評論
4.0
4則評論
在2024年11月2日用過餐
1. 整體 4
2. 食物 4
3. 服務 4
4. 氛圍 3
Waited nearly an hour to be seated for an 8pm reservation for my daughter’s 13 bday dinner. Good was ok and service was good but the late start turned into an even later dinner than expected.
Benihana - Lombard, IL已於2024年11月4日回覆
Thanks for the review, John! We're sorry to hear about your recent experience at Benihana - Lombard. It's disappointing to know that you had to wait for an hour despite having a reservation, especially on a special occasion like your daughter's 13th birthday. We understand how frustrating that can be and we sincerely apologize for the delay. We're glad to hear that you found our service satisfactory, but we're sorry that other aspects fell short of your expectations. Your feedback is valuable to us and we'll certainly use it to improve our service. We hope you'll give us another chance to make your next visit a more pleasant one.
請問這對你有幫助嗎？
M
M
Chicago
1則評論
1.0
1則評論
在2024年11月2日用過餐
1. 整體 1
2. 食物 2
3. 服務 1
4. 氛圍 3
Waited 40 minutes to be seated despite having a reservation. Multiple groups of people got seated before us, front desk ladies ignoring us. When we finally decided to go ask about wait time, they magically had a table ready as if they were making us wait on purpose. Super overhyped, food not that great
Benihana - Lombard, IL已於2024年11月4日回覆
Dear Guest! Thanks for the review. We're sorry to hear about your experience. We strive to provide a seamless service and it's clear we fell short this time. We apologize for the wait and the mix-up with your reservation. We're also sorry to hear that you found our food not up to your taste. We value your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Sincerely, The Management Team
請問這對你有幫助嗎？
K
Kenneth
Chicago
11則評論
3.0
11則評論
在2024年10月30日用過餐
1. 整體 3
2. 食物 4
3. 服務 3
4. 氛圍 4
We have eaten at Benihana dozens of times over the years and this was probably our most disappointing visit. Food was good as usual. The server was brand new and tried very hard to please us. However, she did not seem to be properly trained. She did not take a birthday photo and when we asked about birthday ice cream, she did not seem to know that this treat is always given to the birthday person.
Benihana - Lombard, IL已在4天前回覆
Thanks for the review, Kenneth! We're glad to hear that you've enjoyed our food and service at Benihana - Lombard over the years. We're sorry to hear about your experience with the new server. We strive to provide a high level of service and it sounds like we fell short this time. We appreciate your feedback and will use it to improve our training and training our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you again soon and provide a better experience.
請問這對你有幫助嗎？
T
Tasha
Chicago
1則評論
1.0
1則評論
在2024年10月26日用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
I celebrated my 50th birthday here with my family of 5. The food had no flavor and highly over priced for the small portion size. The chef had to go get more rice that caused the zucchini was mushy. My daughter had sever abdomen pain after eating. Everything was rushed we spend over $250 for a worst experience here. Never will I recommend this place. I felt so bad on my birthday after the bad experience and service here. Never again…Very disappointed!!!!
Benihana - Lombard, IL已於2024年10月27日回覆
Dear Tasha! Thanks for the feedback. We're truly sorry to hear about your disappointing experience at our Benihana - Lombard location. It's disheartening to know that we didn't meet your expectations, especially on such a special occasion. We take your concerns about the food and service very seriously and we're sorry for any discomfort caused to you and your daughter. We strive to provide a memorable dining experience and it's clear we fell short during your visit. We appreciate your honesty and we're committed to improving. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future.
請問這對你有幫助嗎？

常見問答

Benihana - Lombard, IL有與Postmates和Uber Eats合作提供外送服務。

目前有3795位OpenTable食客評分Benihana - Lombard, IL，平均分數為4.2顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2024年11月23日

下午7:00

今天已有80人次預訂

預訂外送或外帶

60148 IL Lombard, 747 E Butterfield Rd,

用餐區

其他資訊

十字路口
Meyers
鄰近地區
Lombard
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
Free parking for Benihana guests
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(630) 571-4440
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Lombard, IL

訂位

預訂外送或外帶

用餐區

其他資訊

菜單

其他3,795位顧客怎麽説

整體評分和評論

常見問答

Benihana - Lombard, IL有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Lombard, IL餐廳的評分如何？

Benihana - Lombard, IL目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊