只有在這家餐廳用餐過的食客才能發表評論
- 4.1食物
- 3.6服務
- 3.9氛圍
- 3.1CP值
噪音 • 尚可
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It's disappointing to know that we didn't meet your expectations, especially with our food and service. We always aim to deliver a great experience, and we're sorry we fell short this time. We appreciate your feedback and will certainly use it to improve. We hope you'll give us another chance to make it right. \nBest, \nThe Management Team","responseDateTimeUtc":"2025-03-30T01:16:26Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-29T16:20:30Z","dinedDateTime":"2025-03-28T20:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-144673-999915235-120054012672","text":"The hostess was terrible she said our reservation for the bar lounge was only good in California Never go there again","rating":{"food":3,"service":1,"ambience":1,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"bruce","metro":{"metroId":28,"displayName":"Orlando","__typename":"Metro"},"initials":"b","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hello Bruce,\nWe're truly sorry to hear about your recent experience at Benihana - Mall of America, MN. It's disappointing to know that our reservation system did not meet your expectations. We take pride in providing excellent service and it's clear we fell short in your case. We appreciate your feedback and will use it to improve our services. We hope you'll give us another chance to provide you with a better dining experience. \nBest regards, \nThe Management Team","responseDateTimeUtc":"2025-03-30T02:02:10Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-28T01:20:55Z","dinedDateTime":"2025-03-27T17:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-144673-999915158-140073594574","text":"Lucas was great and made it a fun experience for the kids and adults","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Breanne","metro":{"metroId":26,"displayName":"Milwaukee","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hi Breanne,\nThank you for your wonderful review! We're thrilled to hear that you and your family had a fun experience at Benihana - Mall of America, MN. It's great to know that our team made your visit enjoyable for all ages. We strive to provide excellent service and delicious food, and your feedback lets us know we're on the right track. We look forward to serving you again soon. \nBest regards,\nBenihana - Mall of America, MN Management Team","responseDateTimeUtc":"2025-03-28T12:54:44Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-27T02:48:01Z","dinedDateTime":"2025-03-26T18:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-144673-999914839-100227848170","text":"Disappointing! Had a reservation and the guy at the front had me sit outside the restaurant. 20 minutes went by and no one came and got us so we left.","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Kraig","metro":{"metroId":199,"displayName":"Unspecified","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hello Kraig, \n\nWe're truly sorry to hear about your recent experience at Benihana - Mall of America, MN. We understand that waiting outside the restaurant for 20 minutes without being attended to can be frustrating, especially when you've made a reservation. We sincerely apologize for this oversight and the inconvenience it caused you. Your feedback is valuable to us and we'll ensure this is addressed. We hope you'll give us another chance to serve you better in the future. \n\nBest regards, \nThe Management Team","responseDateTimeUtc":"2025-03-26T15:38:34Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-25T03:18:37Z","dinedDateTime":"2025-03-24T18:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-144673-999914728-110054104181","text":"Absolutely horrible. Not only was the service and food subpar, but the floors were disgusting. There was salad everywhere. They messed up so many orders at our table. We just wanted to get out and the manager talks to you like you’re an idiot. This won’t set the tone for our trip so don’t let it ruin yours","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Sabdelhadi","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hi Sabdelhadi, \n\nWe're really sorry to hear about your experience at Benihana - Mall of America, MN. We understand how disappointing it must have been to have your meal not meet your expectations, and we sincerely apologize for the state of our floors. We're taking your feedback seriously and will address this issue. We strive to provide a positive dining experience for all our guests and it seems we fell short this time. We hope you'll give us another chance to provide you with the experience you deserve. \n\nSincerely, \nThe Management Team","responseDateTimeUtc":"2025-03-25T14:31:36Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-24T02:20:00Z","dinedDateTime":"2025-03-23T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-144673-999914658-180111006648","text":"I feel bad even leaving this review because it was abundantly clear how understaffed they were, but we had a TERRIBLE experience. We had a 7:00 reservation. We weren’t sat until almost 8:00. We waited at the bar until our table was ready. The bar was covered in dirty glasses & dirty dishes & dirty server trays. The poor bartender was alone & overwhelmed.\n\nWhen we were sat, the server looked incredibly nervous. He knew we were about to have a terrible experience. The hibachi chef came out visibly angry & irritated with our server. He was rude & didn’t listen to what we wanted. He just mumbled a bunch of random things at us & kept dropping his hibachi knives on the table. We ordered edamame but never received it. I tried to order a glass of wine before the hibachi chef was even done cooking our food, and they told me the bar was closed. The restaurant was full but the bar was closed? And then they charged me $22 for a glass of Kim Crawford Sauvignon Blanc. $22?! That’s pure insanity.","rating":{"food":4,"service":2,"ambience":1,"value":1,"noise":"QUIET","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":10,"nickname":"Shannon","metro":{"metroId":20,"displayName":"Dallas","__typename":"Metro"},"initials":"S","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hello Shannon,\nWe're truly sorry for your experience at Benihana - Mall of America, MN. We regret that you had to wait, and we understand the frustration of not receiving your food and drinks at the right times. We also apologize for the behavior of our chef. We take pride in our service and it's clear we fell short. We will address these issues internally to ensure they don't happen again. We appreciate your feedback and hope you'll give us another chance to provide a better experience.\nBest,\nBenihana - Mall of America, MN Management Team","responseDateTimeUtc":"2025-03-25T14:17:26Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-24T13:33:08Z","dinedDateTime":"2025-03-23T19:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-144673-999910893-180224415658","text":"Everything was more than amazing! The service was excellent and the food was 10/10","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Sabrina","metro":{"metroId":87,"displayName":"Kansas City","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hello Sabrina,\nThank you for your fantastic review! We're thrilled to hear that you had an amazing experience at Benihana - Mall of America, MN. Your kind words about our service and food truly made our day. We strive to provide excellent service and delicious meals, and we're glad we hit the mark for you. We look forward to welcoming you back soon!\nBest regards,\nThe Management Team","responseDateTimeUtc":"2025-03-24T12:53:32Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-23T16:17:17Z","dinedDateTime":"2025-03-22T19:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-144673-999914243-150146481585","text":"Great chef who was very engaging. 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Benihana - Mall of America, MN有與Postmates合作提供外送服務。
目前有3901位OpenTable食客評分Benihana - Mall of America, MN,平均分數為3.7顆星。
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55425 MN Bloomington, 358 South Avenue,