Benihana - Manhasset, NY

Benihana - Manhasset, NY 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. d

   danielle VIP

   New York City5則評論

   1.0

   在7天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 4
   4. 氛圍 4

   Food wasn’t great nothing compared to any other hibachi I’ve been through not a great experience at all
   

   Benihana - Manhasset, NY已在5天前回覆

   Dear Danielle, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We strive to provide delicious food and a great dining experience, and it’s disappointing to know we fell short. Your comments are valuable, and we hope you'll consider giving us another chance to make it right.
   

   請問這對你有幫助嗎？

2. T

   Thomas

   New York City2則評論

   5.0

   在2025年3月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   We go every year for my wife’s birthday and this year was no different. The wait wasn’t very long. The service was good. The show and the food were also very good. If I had 1 complaint it’s that the prices are significantly higher than last year!
   

   Benihana - Manhasset, NY已在6天前回覆

   Dear Thomas, Thank you for making us a part of your wife’s birthday celebration again! We’re thrilled to hear you enjoyed the service, food, and show. We truly appreciate your loyalty and kind words. We understand your concern about the price increase—rising costs have impacted many businesses, and we strive to maintain quality while keeping prices fair. Your feedback is valuable, and we’ll continue working to provide the best experience possible. We look forward to celebrating with you again next year!
   

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3. m

   mikeb487

   New York City2則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Enjoyable night out, not celebrating anything special.
   

   Benihana - Manhasset, NY已於2025年3月10日​回覆

   Hi Mike, Thank you for choosing to dine with us at Benihana - Manhasset, NY and for taking the time to leave us a review. We're thrilled to hear that you had a pleasant evening and enjoyed our food and service. We appreciate your feedback regarding the value and we're always looking for ways to improve. We hope to welcome you back soon for another enjoyable night out. Best Regards, The Management Team
   

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4. G

   Gail VIP

   New York City40則評論

   5.0

   在2025年3月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   Food was delicious, it was a packed night with tons of kids. The wait staff was running around crazy but overall we still had a good meal. Next time we’ll skip a Saturday night or go a little later.
   

   Benihana - Manhasset, NY已於2025年3月3日​回覆

   Thanks for the review, Gail! We're thrilled to hear that you enjoyed your meal and had a great night with your family at Benihana - Manhasset, NY. We apologize if you felt the service was a bit hectic. We're always trying to provide efficient service, and we'll definitely take your feedback into account. We're glad to hear that overall, you had a good meal and we hope to see you again soon!
   

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5. JV

   JohnV VIP

   New York City9則評論

   2.0

   在2025年3月1日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 3
   4. 氛圍 1

   Way too noisy. They need better fans. Ended the night with headache from the noise, and cooking smell on my clothes. Food and value is very good
   

   Benihana - Manhasset, NY已於2025年3月3日​回覆

   Thanks for the feedback, John. We're sorry to hear that your experience at Benihana - Manhasset, NY was not to your liking. We take your comments about the noise level and the cooking smell seriously and will address these issues with our team. We're glad to hear that you enjoyed the food and value despite the noise. We hope you'll give us another chance to provide a more pleasant dining experience for you and your family.
   

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6. J

   James VIP

   New York City23則評論

   5.0

   在2025年2月28日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great time with great food, drink and atmosphere !!
   

   Benihana - Manhasset, NY已於2025年3月2日​回覆

   Thanks for the feedback, James! We're thrilled to hear that you had a great time at Benihana - Manhasset, NY. It's fantastic to know that you enjoyed our food, drink, and atmosphere. We strive to provide the best for our guests, and your feedback is a testament to our efforts. We appreciate your high ratings and look forward to serving you again soon. Best regards, The Management Team
   

   請問這對你有幫助嗎？

7. S

   Sherrie

   New York City121則評論

   3.0

   在2025年2月22日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   Was Seated promptly, but at a cramped table. Chef was dismal, didn’t do the entertaining culinary performances and theatrical flair. No Hat Tricks.
   

   Benihana - Manhasset, NY已於2025年2月25日​回覆

   Hey Sherrie, Thanks for taking the time to share your experience at Benihana - Manhasset, NY. We're sorry to hear that you found our table cramped and the chef's performance lacking. We're always looking to improve, so your feedback is valuable to us. We hope you enjoyed the food and we'll strive to make your next visit a more enjoyable one. Thanks again for your review. Best, The Management Team
   

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8. j

   jane

   New York City7則評論

   3.0

   在2025年2月21日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   Very average. It was my Grandson’s bday and I called ahead. They did not do anything special, chef was boring and waitress barely spoke English . Poor service . We brought our own cake she could not even provide dessert plates, she gave us bowls. Used to be much better.
   

   Benihana - Manhasset, NY已於2025年2月24日​回覆

   Thanks for the review, Jane. We're sorry to hear that your recent visit to Benihana - Manhasset, NY didn't live up to your expectations. It's disappointing to hear that you felt our chef and wait staff didn't meet your expectations. We strive to provide exceptional service and delicious food, and we're sorry we fell short this time. We appreciate your feedback and will use it to improve our services. We hope you'll give us another chance to make it right in the future. Best regards, The Management Team
   

   請問這對你有幫助嗎？

9. J

   Jenny VIP

   Los Angeles5則評論

   5.0

   在2025年2月18日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Chef Leonel was wonderful as always. Food was delicious. Courteous staff.
   

   Benihana - Manhasset, NY已於2025年2月20日​回覆

   Thanks for visiting us, Jenny! We're thrilled to hear that you had a wonderful experience at Benihana - Manhasset, NY. It's great to know that you enjoyed our delicious food and found our staff courteous. We always strive to provide top-notch service and it's great to hear that we met your expectations. We appreciate your feedback and look forward to serving you again soon.
   

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10. j

    jacki

    New York City3則評論

    2.0

    在2025年2月16日用過餐

    1. 整體 2
    2. 食物 5
    3. 服務 2
    4. 氛圍 1

    They take way too many reservations. We waited 30 minutes for a table with a reservation. It’s a factory. Very expensive for the service and seating arrangements. Not happy and would not go back.
    

    Benihana - Manhasset, NY已於2025年2月18日​回覆

    Thanks for the feedback, Jacki. We're sorry to hear about your recent experience at Benihana - Manhasset, NY. We understand that waiting for a table can be frustrating, especially when you've made a reservation. We assure you that we try to manage our reservations as efficiently as possible to ensure everyone has a chance to be seated. We're glad to hear that you enjoyed the food, but we're sorry to hear that our service and seating arrangements didn't meet your expectations. We appreciate your honesty and will take it into account as we continuously strive to improve. We hope you'll reconsider and give us another chance to serve you better.
    

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