Benihana - Memphis, TN

4.1

2766則評論

$30及以下

日式料理

訂位

2位

2024年12月26日

下午7:00

今天已有47人次預訂

適合團體聚餐
適合特殊節日
氣氛熱絡

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一, 星期二, 星期五–星期日 11:00–23:00 星期三, 星期四 11:00–22:00
電話號碼
(901) 767-8980
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
38120 TN Memphis, 912 Ridgelake Blvd,
鄰近地區
Memphis
十字路口
Hilton
Parking details
私人停車場
其他
啤酒, 外送, 標準酒吧, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

媒體報導

29 Memphis Restaurants to Love This Valentine's Day

其他2,766位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

4.1

4.1（根據最近的評分）

4.1食物
4.2服務
4氛圍
3.9CP值

噪音 • 尚可

食客首選

Memphis / West Tennessee
早午餐首選
Memphis / West Tennessee
風格創新
Memphis / West Tennessee
適合團體聚餐
Memphis / West Tennessee
健康餐
Memphis / West Tennessee
景觀餐廳首選
Memphis / West Tennessee
氣氛熱絡
Memphis
早午餐首選
Memphis
風格創新
Memphis
適合團體聚餐
Memphis
健康餐
Memphis
景觀餐廳首選
Memphis
氣氛熱絡

2,766 則評論

p
porsche
Tulsa
1則評論
1.0
1則評論
在今天用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
Horrible experience waited 2 and half hours for a “chef”. They did not really care to entertain just cook the food and go as he was extremely busy which we felt bad for him. He told us he barely makes any money and had only 4 chefs for the whole place.
請問這對你有幫助嗎？
A
April
New York City
1則評論
1.0
1則評論
在1天前用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
Reservations for 12:30, go there early and was seated around 12:05. Did not have a chef come over until 1:15. Ordered an appetizer that came after the chef started cooking the food. Was charged for items we didn’t ordered, and then the manager had a bad attitude like he was mad that he had to work that day. 0/10 recommend.
請問這對你有幫助嗎？
D
Detricia
Memphis/West TN
7則評論
1.0
7則評論
在1天前用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
This was the worse experience I’ve ever had! Reservations were at 7:45. Waited! Then seated, waited for 2 hours to be told we didn’t have a cook. I asked for the manager. He came over and his professionalism was the poorest I’ve seen in such a restaurant that should uphold standards. From our conversation it sounded like he wanted us to leave instead of wait any longer. He did not help or resolve the issue. Our entire table ended up leaving without having a meal. We were still charged for drinks. This staff needs some high quality training! Thank you for ruining our Christmas Eve!!
Benihana - Memphis, TN已在今天回覆
Hey Detricia, We're truly sorry for your experience at Benihana - Memphis, TN. It's disappointing to hear that your visit didn't meet expectations, especially on such a special occasion as Christmas Eve. We regret that the service was not up to par, and we understand how frustrating that must have been for you and your party. We take your feedback seriously and will address these issues with our team to ensure this doesn't happen again. We hope to have the opportunity to serve you better in the future. Best, Benihana - Memphis, TN Management Team
請問這對你有幫助嗎？
L
Linda
Memphis/West TN
7則評論
4.0
7則評論
在1天前用過餐
1. 整體 4
2. 食物 4
3. 服務 5
4. 氛圍 4
Our server, Kaylia, and our hibachi chef took great care of us and were friendly and professional. It was Christmas Eve and I know they were exhausted, but you would never have known it.
Benihana - Memphis, TN已在今天回覆
Thanks for the feedback, Linda! We're thrilled to hear that you had a great experience with our team at Benihana - Memphis, TN. We always aim to provide friendly and professional service, and it's wonderful to hear that you felt that way. We understand that it was Christmas Eve and we're glad we could make it a memorable one for you. We noticed that you rated our value a bit lower and we appreciate your honesty. We're always striving to improve. We hope to see you again soon!
請問這對你有幫助嗎？
M
Misty
Memphis/West TN
1則評論
3.0
1則評論
在1天前用過餐
1. 整體 3
2. 食物 4
3. 服務 3
4. 氛圍 3
Food was good, but the waiting for the chef to start cooking was way too long. 1.5 hours sitting at the table before the chef even started cooking the meal.
Benihana - Memphis, TN已在今天回覆
Thanks for visiting us, Misty. We're glad to hear that you enjoyed the food at Benihana - Memphis, TN. However, we're sorry to hear about your wait time for the chef. We aim to provide quick and efficient service to all our guests, and we apologize for falling short in this instance. We appreciate your feedback and will use it to improve our service. We hope to serve you again soon and provide a more positive experience.
請問這對你有幫助嗎？
J
Janet
Memphis/West TN
1則評論
5.0
1則評論
在2024年12月15日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Chef C did a great job! Very funny I had a great time thank you
Benihana - Memphis, TN已於2024年12月16日回覆
Hey, Janet! Thank you for leaving such a great review! We're thrilled to hear that you had a great time at Benihana - Memphis. It's always a pleasure to have our guests enjoy our food and service. We're delighted that you found our chef's humor to be entertaining. We look forward to welcoming you back soon! - The Management Team
請問這對你有幫助嗎？
C
Chadetra
Memphis/West TN
6則評論
2.0
6則評論
在2024年12月8日用過餐
1. 整體 2
2. 食物 2
3. 服務 2
4. 氛圍 3
Waited 30+ minutes to be seated after my reseveration time. Then waited a hour+ for food. Manager made it clear he was not concerned with your issues. Was not a good experience, especially for the price paid. Not happy with my first time dining with Benihana.
Benihana - Memphis, TN已於2024年12月9日回覆
Hello, Chadetra! We're truly sorry to hear about your experience at Benihana - Memphis. Waiting for your table and waiting for your food for such a long time is not the standard of service we aim to provide. We appreciate your feedback and we'll ensure this is addressed with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide the quality dining experience we're known for. Best regards, The Management Team
請問這對你有幫助嗎？
T
Tammy
VIP
Nashville
8則評論
5.0
8則評論
在2024年12月5日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Jose was our chef and he is the best❣️Our server was great. And the food out of this world. Tender chicken and steak with moist chicken fried rice. Can't wait to go back!!
Benihana - Memphis, TN已於2024年12月9日回覆
Hey Tammy! Thank you for the glowing review! We're thrilled to hear that you had a great experience with us, especially the tender chicken and steak with moist chicken fried rice. We strive to provide our guests with the best, and it's always rewarding to hear when we've succeeded. We're looking forward to your next visit at Benihana - Memphis. Best, The Management Team
請問這對你有幫助嗎？
V
Vivian
VIP
New Orleans
14則評論
2.0
14則評論
在2024年11月30日用過餐
1. 整體 2
2. 食物 2
3. 服務 3
4. 氛圍 1
Poor quality of food. Steak hamachi wasn’t good and meat was over cooked and dry. Ginger salad wasn’t good and soup was too salt. Overall disappointed!
Benihana - Memphis, TN已於2024年12月2日回覆
Dear Vivian! Thank you for taking the time to review us. We are really sorry that your experience didn’t meet your expectation and would love another opportunity to provide you with a better experience. You can reach out to us by visiting the “Contact Us” page on our website. Thank you and we look forward to hearing from you.
請問這對你有幫助嗎？
S
Steve
Memphis/West TN
6則評論
1.0
6則評論
在2024年11月29日用過餐
1. 整體 1
2. 食物 2
3. 服務 1
4. 氛圍 2
This place was horrible. We were seated quickly at our reservation time, but waited quite a while just for the server to come and get drink orders. Finally got our drinks and then waited again for to place our food order. Again, had to wait a lengthy time before the "chef" came to our table to start preparing our food. He wasn't as friendly or lively or entertaining as we have had in the past. We had to ask for our soup even though we had already started eating the entree's. One of our party ordered two chicken fried rice in addition to their meal and had to ask where it was. The server brought out two orders of steamed rice. I ordered another drink and never received it, but it was on the bill which the server did take off. The other servers were rude as I was walking back from the restroom and a server was walking in the opposite direction and expected me to move for him. I am the guest!!! It is way overpriced for what you receive. Totally ruined our experience there. Overall, I would stay away from this place. It has gone way down hill and not up to what I'm sure Benihana's standards are. Oh and to top it off, we never even received our dessert (ice cream or Sherbert). Very sub-par place.
Benihana - Memphis, TN已於2024年11月30日回覆
Hey Steve! We're really sorry to hear about your experience at Benihana - Memphis. We always aim to deliver a great experience, and we regret that we missed the mark this time. We apologize for the long wait times and the service you received. We also regret that the food did not meet your expectations. Your feedback is valuable to us, and we assure you that we will address these issues. We hope you will give us another chance to turn your experience around. Best regards, The Management Team
請問這對你有幫助嗎？

常見問答

Benihana - Memphis, TN有與Postmates和Uber Eats合作提供外送服務。

目前有2766位OpenTable食客評分Benihana - Memphis, TN，平均分數為4.1顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2024年12月26日

下午7:00

今天已有47人次預訂

預訂外送或外帶

38120 TN Memphis, 912 Ridgelake Blvd,

用餐區

其他資訊

十字路口
Hilton
鄰近地區
Memphis
營業時間
星期一, 星期二, 星期五–星期日 11:00–23:00 星期三, 星期四 11:00–22:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
私人停車場
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(901) 767-8980
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

媒體報導

29 Memphis Restaurants to Love This Valentine's Day

Benihana - Memphis, TN

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

29 Memphis Restaurants to Love This Valentine's Day

菜單

其他2,766位顧客怎麽説

整體評分和評論

食客首選

常見問答

Benihana - Memphis, TN有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Memphis, TN餐廳的評分如何？

Benihana - Memphis, TN目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

29 Memphis Restaurants to Love This Valentine's Day