Benihana - Minneapolis, MN

Benihana - Minneapolis, MN 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. K

   Kevin

   New Orleans1則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Cliff was an excellent chef. Friendly and entertaining.
   

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2. C

   Crystal

   Minneapolis1則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The place was wonderful. Great food, great service and entertaining. It was a comfortable environment. Thank you
   

   Benihana - Minneapolis, MN已在1天前回覆

   Thanks for the review, Crystal! We're thrilled to hear that you enjoyed your experience at Benihana - Minneapolis, MN. It's wonderful to know that our food and service met your expectations and that you felt comfortable in our environment. We truly appreciate your kind words and look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

3. H

   Heather

   Minneapolis1則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 3

   See note below on the issues I had tonight. My birthday dinner was not worth it
   

   Benihana - Minneapolis, MN已在1天前回覆

   Thanks for the feedback, Heather. We're truly sorry to hear that your birthday dinner didn't meet your expectations. We strive to provide exceptional service, especially on special occasions like yours. We apologize if you felt that our service was lacking. Your feedback is invaluable and will be taken into account as we continually work to improve our guests' experiences. We hope you'll give us another chance to make your next visit a memorable one. Best regards, Benihana - Minneapolis, MN Management Team
   

   請問這對你有幫助嗎？

4. D

   Dorothy VIP

   Minneapolis119則評論

   4.0

   在2025年3月27日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   The chef cracked an egg by accident, missing his hat. I ended up with egg shells in my fried rice, very uncomfortable crunch. The onions were very raw, not cooked long enough. There didn't seem to be enough servers for the number of tables; service was slow.
   

   Benihana - Minneapolis, MN已在5天前回覆

   Thanks for the feedback, Dorothy. We're sorry to hear about the incident with the chef and the discomfort caused by the fried rice. We take all feedback seriously and will use your comments to improve our service. We appreciate your patience and understanding. We hope to serve you better next time. Best, The Management Team at Benihana - Minneapolis, MN
   

   請問這對你有幫助嗎？

5. c

   chad

   Minneapolis4則評論

   3.0

   在2025年3月27日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 1

   Parking lot full of trash. Blunt wrappers, cigarette packs, bags of garbage from people cleaning out their cars. Outside of the building is looking rough and desperately in need of repairs. Chef was good at cooking but mediocre at entertainment. That’s a big part of why I pay for over priced hibachi. I think my days of dining here are over. It’s played out and extremely expensive.
   

   Benihana - Minneapolis, MN已在5天前回覆

   Hey Chad, We're sorry to hear about your experience at Benihana - Minneapolis, MN. We strive to provide a clean and welcoming environment for all our guests, and it's disappointing to hear that we fell short during your visit. We appreciate your feedback on the condition of our outside area and the entertainment provided by our chef. We're always looking for ways to improve and your input will be taken into account. We understand that you're looking for a change and we're saddened to hear that we may no longer serve you. We hope you'll give us another chance in the future. Best, The Management Team
   

   請問這對你有幫助嗎？

6. K

   Kayla

   Minneapolis1則評論

   1.0

   在2025年3月21日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   The area was too small the cook was slow the food ended up getting cold just the overall service was not up to par this time… and I eat here often and honestly I think this was by far the worst experience.. I took my food to go…
   

   Benihana - Minneapolis, MN已於2025年3月24日​回覆

   Thanks for visiting us, Kayla. We're truly sorry to hear about your recent experience at Benihana - Minneapolis, MN. It's clear from your feedback that we didn't meet your expectations this time, and for that, we sincerely apologize. We always aim to deliver a great experience, and we regret that we missed the mark this time. We appreciate your patience and understanding, and we're working on improving our service and food quality. We hope you'll give us another chance to serve you better. Best regards, The Management Team
   

   請問這對你有幫助嗎？

7. OT

   OpenTable食客

   Orange County2則評論

   5.0

   在2025年3月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 3
   4. 氛圍 5

   Service was kind of slow. Seemed like our server Dave was the only one around. Our chef Torre cooked the best food.
   

   Benihana - Minneapolis, MN已於2025年3月20日​回覆

   Dear Guest, thanks for your feedback! We're thrilled to hear you enjoyed Chef Torre's cooking. We appreciate your patience with the service and will work on improving our responsiveness. Your input helps us grow!
   

   請問這對你有幫助嗎？

8. T

   Trace7

   Minneapolis5則評論

   3.0

   在2025年3月18日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 2

   It used to be affordable, but now it's way overpriced. Restaurant is pretty gross inside, especially the bathrooms.
   

   Benihana - Minneapolis, MN已於2025年3月21日​回覆

   Hi Trace, We're truly sorry to hear that your recent experience at Benihana - Minneapolis, MN didn't meet your expectations. We appreciate your feedback regarding our pricing and we're sorry to hear that you found our restaurant dirty. We assure you that cleanliness is a top priority for us. Your feedback is invaluable to us and we will certainly take your comments into consideration. We hope you will give us another chance to serve you better in the future. Best Regards, The Management Team
   

   請問這對你有幫助嗎？

9. OT

   OpenTable食客

   Minneapolis1則評論

   1.0

   在2025年3月18日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   It had been a couple years since since we had been. I wish I would have read some other recent reviews. The place is in rough shape. From walking in the restaurant and barely being greeted- the entire team throughout the place exuded a vibe of not wanting to be there. It’s unfortunate because the dollars people are willing to spend for a great dining experience is there- but not worth the money here anymore. Additionally, everything was dirty. The bathroom was particularly disgusting. I truly hope the ownership and management listens to the feedback and works to bring back a clean, energized and positive experience for the customer (and team members).
   

   Benihana - Minneapolis, MN已於2025年3月20日​回覆

   Dear Guest, we're truly sorry to hear about your experience. Your feedback is important, and we take it seriously. We're committed to improving our standards and creating a welcoming environment for both our guests and team members. If you wish to contact us with further details regarding this experience, you may reach us by visiting our website.
   

   請問這對你有幫助嗎？

10. OT

    OpenTable食客

    San Francisco1則評論

    2.0

    在2025年3月9日用過餐

    1. 整體 2
    2. 食物 3
    3. 服務 4
    4. 氛圍 1

    Restaurant dirty and messy. Service and staff good. Long wait. Bathroom was disgusting. Very expensive for the quality of food.
    

    Benihana - Minneapolis, MN已於2025年3月10日​回覆

    Dear Guest! We're really sorry to hear about your experience at Benihana - Minneapolis, MN. We strive to provide our guests with a clean and enjoyable environment, and we apologize if we fell short this time. We're glad to hear that you found our service and staff to be good, but we're disappointed to hear about the long wait and the state of our restrooms. We take your feedback seriously and will address these issues with our team. We hope to have the opportunity to welcome you back and provide you with a better experience. Best, The Management Team
    

    請問這對你有幫助嗎？