Benihana - Pittsburgh, PA

Benihana - Pittsburgh, PA 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. B

   Beverly

   Pittsburgh8則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had a wonderful server and Saw was a Chef. Everything was cooked fantastic and the service was impeccable. It was a great evening.
   

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2. OT

   OpenTable食客

   Pittsburgh4則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The Easter brunch was very nice. We love Benihana and this brunch did not disappoint.
   

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3. K

   Kris

   Pittsburgh1則評論

   3.0

   在2025年4月10日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 2
   4. 氛圍 2

   Quality isn’t the issue, it’s the price for the lack of amount you get…with the subpar service of the waitress.
   

   Benihana - Pittsburgh, PA已於2025年4月12日​回覆

   Thanks for the review, Kris. We're sorry to hear that you found our prices to be high and that you felt the quality of our food was lacking. We always aim to provide excellent service and value, and we're sorry if we fell short in these areas during your visit. Your feedback is invaluable to us as it helps us improve. We hope to have the opportunity to serve you better in the future.
   

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4. OT

   OpenTable食客

   Pittsburgh7則評論

   3.0

   在2025年3月29日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 4
   4. 氛圍 4

   The food was sub par and I could get much better value going to our local Ichiban, which is where I normally go and will continue to go.
   

   Benihana - Pittsburgh, PA已於2025年3月31日​回覆

   Dear Guest! Thank you for taking the time to share your feedback. We're sorry to hear that your dining experience at Benihana - Pittsburgh, PA didn't meet your expectations. We strive to provide top-notch food and service, and we're disappointed to hear that we fell short this time. We appreciate your honest feedback as it helps us improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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5. M

   Mary VIP

   Pittsburgh13則評論

   3.0

   在2025年3月29日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 5
   4. 氛圍 2

   We have loved dining at Benihana for the past 25-30 years. The food is excellent. The service is always professional, friendly and efficient. When our daughter was growing up, she often requested to go to Benihana for her birthday. She would invite some of her friends and we would sit at one of the grilling tables where the chef would cook our food amid a remarkable demonstration of skills. It was fun. In more recent years we have opted to sit at a table in the bar area and just have the prepared meal served to us there. Since we were celebrating my now adult daughter's birthday, we made a reservation for 6 people to eat at the bar. The reservation was accepted. However, when we arrived at the restaurant, we discovered that the tables for 6 had been replaced, in the bar area, by booths for 4 people. Consequently, we had to split our group and sit in 2 different booths. We were not happy nor was the wait staff who stated that the option for reservations at the bar should be removed from their reservation system. I agree since sitting separately was not something we wanted to do.
   

   Benihana - Pittsburgh, PA已於2025年3月31日​回覆

   Hey Mary, We're truly sorry for the inconvenience you've experienced. We understand your disappointment and regret that the reservation system wasn't functioning as intended. We understand your frustration and we sincerely apologize for any inconvenience caused. We'll look into this matter to ensure it doesn't happen again. We appreciate your patience and support over the years. We hope to serve you again soon and provide a better experience. Best regards, The Management Team
   

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6. C

   Carol

   Pittsburgh3則評論

   5.0

   在2025年3月29日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Very enjoyable evening. Food was delicious and good quality. Excellent service.
   

   Benihana - Pittsburgh, PA已於2025年3月31日​回覆

   Thanks for the feedback, Carol! We're thrilled to hear that you had an enjoyable evening at Benihana - Pittsburgh, PA. It's wonderful to know that you enjoyed our food and found our service to be excellent. We strive to provide our guests with a memorable dining experience and your kind words affirm that we're on the right track. We appreciate your feedback and look forward to welcoming you back soon! Best regards, Benihana - Pittsburgh, PA Management Team
   

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7. D

   Danielle VIP

   Pittsburgh9則評論

   5.0

   在2025年3月28日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent service, fantastic food, per the usual. Easy to get a reservation, too. We had a great time!
   

   Benihana - Pittsburgh, PA已於2025年3月30日​回覆

   Hey Danielle, We're thrilled to hear that you had a great time at Benihana - Pittsburgh, PA! Your kind words about our service and food have truly made our day. We're glad that our reservation system was easy for you to get, and we're delighted that you enjoyed your time with us. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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8. A

   Autumn

   Pittsburgh1則評論

   5.0

   在2025年3月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Loved it! All the staff were amazing! My husband had a great birthday.
   

   Benihana - Pittsburgh, PA已於2025年3月28日​回覆

   Hi Autumn, We're thrilled to hear that you and your husband had a great birthday celebration at Benihana - Pittsburgh, PA! It's always a pleasure to serve our guests and we're glad that you enjoyed your time with us. We look forward to your next visit. Best wishes, The Management Team
   

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9. A

   Amber

   Unspecified1則評論

   1.0

   在2025年3月21日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Our Food was overally saltey I let the waitress know of the situation she was more concerned about getting her tip throu cashapp are Zelle are table wasn’t set after they told us it was set so we had to wait on that
   

   Benihana - Pittsburgh, PA已於2025年3月24日​回覆

   Hi Amber, We're truly sorry to hear about your recent experience at Benihana - Pittsburgh, PA. We strive to provide our guests with the best dining experience and it's clear we fell short during your visit. We understand that our service was slow, and the food not up to your expectations. Your feedback is invaluable to us as it helps us improve. We will work diligently to address these issues and ensure they don't happen again. We hope to have the opportunity to serve you better in the future. Best Regards, The Management Team
   

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10. K

    Kambo

    Pittsburgh2則評論

    1.0

    在2025年3月15日用過餐

    1. 整體 1
    2. 食物 2
    3. 服務 1
    4. 氛圍 1

    It took us an hour for the chef to show up. They also took our order wrong. We didn’t get rice until we were 1:30 into the meal. I don’t expect a high level of service from Benihana, but this was ridiculous.
    

    Benihana - Pittsburgh, PA已於2025年3月18日​回覆

    Dear Kambo, We’re really sorry to hear about your disappointing experience. Waiting an hour for the chef, incorrect orders, and delays like that are definitely unacceptable. Thank you for sharing your feedback—it helps highlight areas where we need to improve. We hope you'll consider giving us another chance to provide a better dining experience in the future.
    

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