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Benihana - Plymouth Meeting, PA，PAPlymouth Meeting

Benihana - Plymouth Meeting, PA

3.3
3.3
2551則評論
$30及以下
日式料理

訂位

2位
下午11:30
今天已有12​人次預訂
  • 適合團體聚餐
  • 適合特殊節日
  • 親子友善
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

  • 餐廳風格
    休閒餐飲
  • 價位
    $30及以下
  • 料理
    日式料理
  • 營業時間
    星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
  • 電話號碼
    (610) 832-5924
  • 網站
    https://www.benihana.com/
  • 付款選項
    Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
  • Dress code
    正式休閒
  • 外燴
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • 位置
    19462 PA Plymouth Meeting, 508 W Germantown Pike,
  • 鄰近地區
    Plymouth Meeting
  • 十字路口
    Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
  • Parking details
    公共停車場
  • Public transit
    Septa Bus Routes include 27, 98 and the L bus.
  • 其他
    啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

菜單

在餐廳網站查看菜單

其他2,551位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.3
3.3（根據最近的評分）
  • 3.9食物
  • 3.3服務
  • 3.4氛圍
  • 3.1CP值

噪音 • 尚可

食客首選

  • Western Suburbs

    親子友善

  • Western Suburbs

    適合團體聚餐

2,551 則評論

  1. marcy

    VIP

    Philadelphia

    16則評論

    5.0

    16則評論

    在1天前用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5
    The chef was entertaining, service excellent, friendly.

    請問這對你有幫助嗎？

  2. Kim

    Philadelphia

    3則評論

    2.0

    3則評論

    在2024年12月31日用過餐

    1. 整體 2
    2. 食物 4
    3. 服務 1
    4. 氛圍 1
    Our service was horrendous. 15% discount because of waiters inability to serve soup and salad, bring us our drinks, provide forks. The cook was good, but seriously will NEVER go back. Entrees are $40 now, you are supposed to get 6 things, we didn’t get 3 of them.
    Benihana - Plymouth Meeting, PA已在1天前回覆
    Hello Kim, We're really sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's disappointing to know that we fell short in providing the excellent service we aim for. We understand how frustrating it can be when you don't receive the service you expect, especially when you're looking forward to a nice meal. We appreciate your feedback, as it helps us identify the areas where we can improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best Regards, The Management Team

    請問這對你有幫助嗎？

  3. Daniel

    Philadelphia

    1則評論

    1.0

    1則評論

    在2024年12月31日用過餐

    1. 整體 1
    2. 食物 2
    3. 服務 1
    4. 氛圍 1
    Worst dining experience I’ve had in a long time. We only received half of our meal, service was beyond slow, we had to constantly hunt down our server or go to the host stand for assistance. The cost was extreme for the awful time my family had to endure. Little to say we will not be returning. There are too many other better hibachi restaurants to waste time at Benihana moving forward.
    Benihana - Plymouth Meeting, PA已在1天前回覆
    Thanks for the review, Daniel. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's disheartening to know that we didn't meet your expectations, especially with regards to the service and value for money. We strive to provide a memorable experience for our guests and it's clear we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll reconsider and give us another chance to provide you with the quality service and food you deserve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, Benihana - Plymouth Meeting, PA Management Team

    請問這對你有幫助嗎？

  4. Andrea

    VIP

    Philadelphia

    5則評論

    1.0

    5則評論

    在2024年12月31日用過餐

    1. 整體 1
    2. 食物 3
    3. 服務 1
    4. 氛圍 1
    This as the worst customer service experience I have ever had in any country, and I have travelled all over the world in my 72 years. I was repeatedly insulted by the manager. I need to speak to someone is customer service, the story is too long to type here. And if I do not hear, I will post publicly. My cell is 610-316-2295
    Benihana - Plymouth Meeting, PA已在1天前回覆
    Thanks for the feedback, Andrea. We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. It's unfortunate that our service did not meet your expectations and we apologize for any inconvenience caused. We take your comments very seriously and will address them with our team to ensure we improve on this. We hope you will give us another chance to provide a better experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, The Management Team

    請問這對你有幫助嗎？

  5. Gianna

    Philadelphia

    6則評論

    1.0

    6則評論

    在2024年12月29日用過餐

    1. 整體 1
    2. 食物 2
    3. 服務 1
    4. 氛圍 2
    I had a terrible experience there last night. They were very backed up at the door when we arrived. We don’t have to wait too long past our reservation time to be seated but the group that was seated with us had been waiting an hour. We were sat at a table that wasn’t completely set up. It took the server forever to come over to greet us. Once they did they asked us for drinks, apps and if we had any allergies. My two daughters both had a dairy allergy and one also had egg. We notice the menus we were given were not the usual ones but holiday ones. The bottom of those menus said the full menu was available upon request. We asked for the full menu as the holiday ones were limited and had the prices jacked waaaay up. We were denied the full menu. We had to ask for napkins and utensils after our apps arrived (which were bad). Then when the chef came out we reminded him of my daughter’s allergies. He said he would have to make one in the back because of the egg allergy which was fine. Then he continued to cook some of their food with butter and started to serve them that food. I had to ask him to remake it and then had to get up to ask a hostess to make sure they wouldn’t wait forever for their food. After all of that our bill was over $250 for two adults and two kids. Completely a rip off and I will not be returning.
    Benihana - Plymouth Meeting, PA已於2024年12月31日​回覆
    Dear guest, thank you for sharing your feedback with us. We apologize for the issues you experienced during your visit. We will address these concerns with our team to ensure a better experience for our guests in the future. Please allow us a chance to make things right by reaching out to our team directly. You may reach us by visiting our "Contact Us" page on our website.

    請問這對你有幫助嗎？

  6. Frankie

    Philadelphia

    1則評論

    1.0

    1則評論

    在2024年12月27日用過餐

    1. 整體 1
    2. 食物 3
    3. 服務 1
    4. 氛圍 1
    Horrible service. That’s all i am going to and need to say.
    Benihana - Plymouth Meeting, PA已於2024年12月31日​回覆
    Hey Frankie, we're really sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. We always aim to deliver a great experience, and we regret that we missed the mark this time. Your feedback is invaluable and we assure you that we will take your comments into account as we continually strive to improve. We hope you'll give us another chance to make it right. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team

    請問這對你有幫助嗎？

  7. Maura

    Atlantic City

    4則評論

    2.0

    4則評論

    在2024年12月26日用過餐

    1. 整體 2
    2. 食物 4
    3. 服務 1
    4. 氛圍 1
    Terrible service. We were there for al ost two hours. Menu is confusing and you will definitely need reading glasses for the small print. Not going back
    Benihana - Plymouth Meeting, PA已於2024年12月31日​回覆
    Thanks for the feedback, Maura. We're truly sorry to hear that your experience at Benihana - Plymouth Meeting, PA didn't meet your expectations. We understand that the service and menu presentation could have been clearer, and we appreciate your feedback on this matter. We strive to provide excellent service and we're sorry we fell short this time. We hope you'll give us another chance to serve you better in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, The Management Team

    請問這對你有幫助嗎？

  8. Helen

    Philadelphia

    6則評論

    1.0

    6則評論

    在2024年12月26日用過餐

    1. 整體 1
    2. 食物 3
    3. 服務 1
    4. 氛圍 1
    I was so disappointed the restaurant obviously overbooked. Our reservations were at 7:00pm and I don’t think we were seated until 8:30 only to be moved because our seating was next to the storage area and as servers went back and forth the cold air coming from the room was unbearable. The manger did move us however it got worse. Our server dropped the drinks for the table after we had waited an hour to get them. The food at best was average. I will never go back for Christmas as this establishment chose money over their customer’s satisfaction.. Shame on you Benihana!!!
    Benihana - Plymouth Meeting, PA已在1天前回覆
    Thanks for the review, Helen. We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We understand that your visit was less than satisfactory, especially on a special occasion like Christmas. We apologize for the inconvenience caused by the seating issue and the delay in serving your drinks. We're also sorry to hear that our food did not meet your expectations. We strive to provide excellent service and delicious food, and it's clear we fell short this time. We appreciate your feedback and will use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. The Management Team

    請問這對你有幫助嗎？

  9. Nicholas

    Philadelphia

    1則評論

    4.0

    1則評論

    在2024年12月25日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 5
    4. 氛圍 4
    Reservations were running behind, but the whole staff handled it well, very much appreciated, especially on a Holiday

    請問這對你有幫助嗎？

  10. Kate

    Philadelphia

    8則評論

    1.0

    8則評論

    在2024年12月25日用過餐

    1. 整體 1
    2. 食物 4
    3. 服務 1
    4. 氛圍 3
    6:15 reservation, seated at 7:45, no food until 8:30. Only 1/2 of the appetizers came out. Yes, it was Christmas but they clearly overbooked and then had a “special expensive menu” and not nearly enough servers or chefs to provide even poor service. Would not return.
    Benihana - Plymouth Meeting, PA已在1天前回覆
    Hi Kate, We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. It's disappointing to know that we fell short of our usual standards, especially during the busy holiday period. We understand that waiting for your meal for such a long time must have been frustrating and we sincerely apologize for it. We also acknowledge your feedback about the special expensive menu. Rest assured, we take your comments seriously and will address these issues internally to ensure a better experience for all of our guests in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best Regards, The Management Team

    請問這對你有幫助嗎？

常見問答

Benihana - Plymouth Meeting, PA有與Postmates和Uber Eats合作提供外送服務。

​目前有2551位OpenTable食客評分Benihana - Plymouth Meeting, PA​，平均分數為3.3​顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位
下午11:30
今天已有12​人次預訂

預訂外送或外帶

Benihana - Plymouth Meeting, PA的Google地圖

19462 PA Plymouth Meeting, 508 W Germantown Pike,

用餐區

其他資訊

  • 十字路口
    Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
  • 鄰近地區
    Plymouth Meeting
  • 營業時間
    星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
  • 價位
    $30及以下
  • 料理
    日式料理
  • 餐廳風格
    休閒餐飲
  • Dress code
    正式休閒
  • Parking details
    公共停車場
  • Public transit
    Septa Bus Routes include 27, 98 and the L bus.
  • 付款選項
    Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
  • 其他
    啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒
  • 網站
    https://www.benihana.com/
  • 電話號碼
    (610) 832-5924
  • 外燴
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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