Benihana - Plymouth Meeting, PA

3.3

2550則評論

$30及以下

日式料理

訂位

2位

2025年1月2日

下午7:00

今天已有23人次預訂

適合團體聚餐
適合特殊節日
親子友善

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(610) 832-5924
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
19462 PA Plymouth Meeting, 508 W Germantown Pike,
鄰近地區
Plymouth Meeting
十字路口
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
公共停車場
Public transit
Septa Bus Routes include 27, 98 and the L bus.
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

其他2,550位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.3

3.3（根據最近的評分）

4食物
3.4服務
3.5氛圍
3.2CP值

噪音 • 尚可

食客首選

Western Suburbs
親子友善
Western Suburbs
風格創新

2,550 則評論

K
Kim
Philadelphia
3則評論
2.0
3則評論
在2天前用過餐
1. 整體 2
2. 食物 4
3. 服務 1
4. 氛圍 1
Our service was horrendous. 15% discount because of waiters inability to serve soup and salad, bring us our drinks, provide forks. The cook was good, but seriously will NEVER go back. Entrees are $40 now, you are supposed to get 6 things, we didn’t get 3 of them.
請問這對你有幫助嗎？
D
Daniel
Philadelphia
1則評論
1.0
1則評論
在2天前用過餐
1. 整體 1
2. 食物 2
3. 服務 1
4. 氛圍 1
Worst dining experience I’ve had in a long time. We only received half of our meal, service was beyond slow, we had to constantly hunt down our server or go to the host stand for assistance. The cost was extreme for the awful time my family had to endure. Little to say we will not be returning. There are too many other better hibachi restaurants to waste time at Benihana moving forward.
請問這對你有幫助嗎？
A
Andrea
VIP
Philadelphia
5則評論
1.0
5則評論
在2天前用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 1
This as the worst customer service experience I have ever had in any country, and I have travelled all over the world in my 72 years. I was repeatedly insulted by the manager. I need to speak to someone is customer service, the story is too long to type here. And if I do not hear, I will post publicly. My cell is 610-316-2295
請問這對你有幫助嗎？
G
Gianna
Philadelphia
6則評論
1.0
6則評論
在4天前用過餐
1. 整體 1
2. 食物 2
3. 服務 1
4. 氛圍 2
I had a terrible experience there last night. They were very backed up at the door when we arrived. We don’t have to wait too long past our reservation time to be seated but the group that was seated with us had been waiting an hour. We were sat at a table that wasn’t completely set up. It took the server forever to come over to greet us. Once they did they asked us for drinks, apps and if we had any allergies. My two daughters both had a dairy allergy and one also had egg. We notice the menus we were given were not the usual ones but holiday ones. The bottom of those menus said the full menu was available upon request. We asked for the full menu as the holiday ones were limited and had the prices jacked waaaay up. We were denied the full menu. We had to ask for napkins and utensils after our apps arrived (which were bad). Then when the chef came out we reminded him of my daughter’s allergies. He said he would have to make one in the back because of the egg allergy which was fine. Then he continued to cook some of their food with butter and started to serve them that food. I had to ask him to remake it and then had to get up to ask a hostess to make sure they wouldn’t wait forever for their food. After all of that our bill was over $250 for two adults and two kids. Completely a rip off and I will not be returning.
Benihana - Plymouth Meeting, PA已在2天前回覆
Dear guest, thank you for sharing your feedback with us. We apologize for the issues you experienced during your visit. We will address these concerns with our team to ensure a better experience for our guests in the future. Please allow us a chance to make things right by reaching out to our team directly. You may reach us by visiting our "Contact Us" page on our website.
請問這對你有幫助嗎？
F
Frankie
Philadelphia
1則評論
1.0
1則評論
在6天前用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 1
Horrible service. That’s all i am going to and need to say.
Benihana - Plymouth Meeting, PA已在2天前回覆
Hey Frankie, we're really sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. We always aim to deliver a great experience, and we regret that we missed the mark this time. Your feedback is invaluable and we assure you that we will take your comments into account as we continually strive to improve. We hope you'll give us another chance to make it right. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team
請問這對你有幫助嗎？
M
Maura
Atlantic City
4則評論
2.0
4則評論
在7天前用過餐
1. 整體 2
2. 食物 4
3. 服務 1
4. 氛圍 1
Terrible service. We were there for al ost two hours. Menu is confusing and you will definitely need reading glasses for the small print. Not going back
Benihana - Plymouth Meeting, PA已在2天前回覆
Thanks for the feedback, Maura. We're truly sorry to hear that your experience at Benihana - Plymouth Meeting, PA didn't meet your expectations. We understand that the service and menu presentation could have been clearer, and we appreciate your feedback on this matter. We strive to provide excellent service and we're sorry we fell short this time. We hope you'll give us another chance to serve you better in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, The Management Team
請問這對你有幫助嗎？
H
Helen
Philadelphia
6則評論
1.0
6則評論
在7天前用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 1
I was so disappointed the restaurant obviously overbooked. Our reservations were at 7:00pm and I don’t think we were seated until 8:30 only to be moved because our seating was next to the storage area and as servers went back and forth the cold air coming from the room was unbearable. The manger did move us however it got worse. Our server dropped the drinks for the table after we had waited an hour to get them. The food at best was average. I will never go back for Christmas as this establishment chose money over their customer’s satisfaction.. Shame on you Benihana!!!
請問這對你有幫助嗎？
N
Nicholas
Philadelphia
1則評論
4.0
1則評論
在2024年12月25日用過餐
1. 整體 4
2. 食物 5
3. 服務 5
4. 氛圍 4
Reservations were running behind, but the whole staff handled it well, very much appreciated, especially on a Holiday
請問這對你有幫助嗎？
K
Kate
Philadelphia
8則評論
1.0
8則評論
在2024年12月25日用過餐
1. 整體 1
2. 食物 4
3. 服務 1
4. 氛圍 3
6:15 reservation, seated at 7:45, no food until 8:30. Only 1/2 of the appetizers came out. Yes, it was Christmas but they clearly overbooked and then had a “special expensive menu” and not nearly enough servers or chefs to provide even poor service. Would not return.
請問這對你有幫助嗎？
S
Shannon
VIP
Philadelphia
10則評論
3.0
10則評論
在2024年12月25日用過餐
1. 整體 3
2. 食物 5
3. 服務 3
4. 氛圍 3
While the food was delicious and our hibachi chef was fantastic, it seems pretty evident the restaurant overbooked their reservations. Our reservation was for 6:00 PM and we were seated at 6:45. Our hibachi chef came to the table just after 7:00. There were other parties there who were seated over an hour after their reservation time and tables near us who were seated before us but whose hibachi chef came to their table after ours did. We very much enjoyed our food; however, the overall experience was certainly negatively impacted by the stressful vibe surrounding us. Hoping Benihana PM makes some changes to their reservation/seating model, particularly on Christmas Day.
請問這對你有幫助嗎？

常見問答

Benihana - Plymouth Meeting, PA有與Postmates和Uber Eats合作提供外送服務。

目前有2550位OpenTable食客評分Benihana - Plymouth Meeting, PA，平均分數為3.3顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2025年1月2日

下午7:00

今天已有23人次預訂

預訂外送或外帶

Benihana - Plymouth Meeting, PA的Google地圖

19462 PA Plymouth Meeting, 508 W Germantown Pike,

用餐區

其他資訊

十字路口
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
鄰近地區
Plymouth Meeting
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
公共停車場
Public transit
Septa Bus Routes include 27, 98 and the L bus.
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(610) 832-5924
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

訂位

預訂外送或外帶

用餐區

其他資訊

菜單

其他2,550位顧客怎麽説

整體評分和評論

食客首選

常見問答

Benihana - Plymouth Meeting, PA有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Plymouth Meeting, PA餐廳的評分如何？

Benihana - Plymouth Meeting, PA目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊