Benihana - Puente Hills, CA

3.8

3963則評論

$30及以下

日式料理

訂位

2位

2025年1月21日

下午7:00

今天已有78人次預訂

適合特殊節日
適合團體聚餐
氣氛熱絡

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(626) 912-8784
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
91748 CA Los Angeles, 17877 Gale Ave.,
鄰近地區
Puente Hills
十字路口
Azusa Ave
Parking details
公共停車場
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

媒體報導

100 Los Angeles Restaurants to Love This Valentine's Day

其他3,963位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.8

3.8（根據最近的評分）

4.2食物
3.8服務
3.8氛圍
3.6CP值

噪音 • 尚可

食客首選

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適合團體聚餐
San Gabriel Valley
健康餐
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適合特殊節日
San Gabriel Valley
氣氛熱絡
San Gabriel Valley
最多人預訂

3,964 則評論

K
Katherine
Los Angeles
2則評論
5.0
2則評論
在今天用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 4
Everything was amazing . The Puente hills location is my favorite. I made reservations online and we were seated within a few mins of arriving. Aileen was our server and she was also amazing. She is great we had everything we needed and she checked on the table often. The cook was amazing he made it fun and different. The food tasted amazing. He was entertaining and very friendly.
請問這對你有幫助嗎？
D
Dani
Los Angeles
2則評論
2.0
2則評論
在1天前用過餐
1. 整體 2
2. 食物 5
3. 服務 1
4. 氛圍 3
I made a reservation for 145pm on a Monday, arrived on time did not get seated until 2:40 PM. The communication at the front desk is terrible. The girls are like mannequins pushing buttons. I wish someone would’ve said something to us that they were falling behind. Management was nowhere to be found. We finally got seated and they sent our appetizers late, which was delicious by the way very late. The CHEF didn’t show up to our table until 3:40 PM at this point I should’ve just made dinner reservations. Very disappointing cause we have been coming here for years and to have terrible service is usually a good sign that Management needs to retrain the staff. I think if they would’ve mentioned that they were understaffed and running behind schedule would’ve been warranted, but because nobody said anything to any of us standing around waiting for tables it was quite frustrating. And at that point We were hangry and just wanted lunch ….. turned into an early dinner. :/
請問這對你有幫助嗎？
J
Jazmin
Los Angeles
1則評論
1.0
1則評論
在1天前用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 3
Bad customer service. Has to keep reminding waiter to bring stuff that was already order
Benihana - Puente Hills, CA已在今天回覆
Thanks for visiting us, Jazmin. We're sorry to hear about your recent experience at Benihana - Puente Hills, CA. It's disappointing to know that our service did not meet your expectations. We pride ourselves on providing excellent service and it's clear we missed the mark during your visit. Your feedback is crucial for us to improve and we appreciate you bringing this to our attention. We hope you'll give us another chance to serve you better in the future. Best regards, Benihana - Puente Hills, CA Management Team
請問這對你有幫助嗎？
J
Jose
Los Angeles
1則評論
1.0
1則評論
在2025年1月12日用過餐
1. 整體 1
2. 食物 5
3. 服務 1
4. 氛圍 1
Horrible service. Waited over 3 hours to be seated. Waitress made multiple mistakes . We ended up leaving halfway through the show because it was that frustrating. Will never go back to that location
Benihana - Puente Hills, CA已在6天前回覆
Hello Jose, We're truly sorry to hear about your recent experience at Benihana - Puente Hills, CA. We understand how frustrating long waits can be and we apologize for the inconvenience caused. We're glad to hear that you enjoyed the food, but we're failing in delivering the service that we strive for every day. We appreciate your feedback and will use it to improve our service. We hope you'll reconsider and give us another chance to make it right. Best regards, Benihana - Puente Hills, CA Management Team
請問這對你有幫助嗎？
D
Daniel
Los Angeles
1則評論
5.0
1則評論
在2025年1月9日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Great service good food! I love the taste and texture of the meat!
Benihana - Puente Hills, CA已於2025年1月10日回覆
Hello Daniel, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the taste and texture of our meat at Benihana - Puente Hills, CA. It's always a pleasure to know that our service and food met your expectations. Your feedback truly made our day! We can't wait to welcome you back for another great dining experience. Best, The Management Team
請問這對你有幫助嗎？
E
Ericka
San Francisco
2則評論
1.0
2則評論
在2025年1月7日用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
We ended up leaving Service was extremely slow. Grill plates and floors were very dirty. We ended up leaving. Very disappointing on how they have let this place go
Benihana - Puente Hills, CA已於2025年1月8日回覆
Hey Ericka, We're really sorry to hear about your experience at Benihana - Puente Hills, CA. We always aim to deliver a great experience, and we're gutted when we don’t meet expectations. It's clear that we fell short during your visit, and for that, we apologize. We take your feedback seriously and will ensure that we improve our service speed and cleanliness. We hope that you will give us another chance to make it right. Best, The Management Team
請問這對你有幫助嗎？
H
Humberto
Los Angeles
1則評論
5.0
1則評論
在2025年1月7日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
The food was good, the service was great. The chef was very friendly and respectful. It is very pricey now though.
Benihana - Puente Hills, CA已於2025年1月8日回覆
Thanks for the review, Humberto! We're thrilled to hear that you enjoyed our food and service at Benihana - Puente Hills, CA. We always strive to provide a friendly and respectful chef to our guests. We understand that our prices may have increased, and we appreciate your understanding. We hope to see you again soon for another great dining experience.
請問這對你有幫助嗎？
S
Steve
Wexford
1則評論
3.0
1則評論
在2025年1月5日用過餐
1. 整體 3
2. 食物 2
3. 服務 5
4. 氛圍 2
Lobster didn't cook well it was still raw, and file mignon was not tender enough, waitress was very good service
Benihana - Puente Hills, CA已於2025年1月7日回覆
Thanks for the review, Steve! We're sorry to hear that your dining experience at Benihana - Puente Hills, CA didn't meet your expectations. We take pride in our food and it sounds like we missed the mark on the lobster and file mignon. We're glad our service was up to par, though. We appreciate your feedback and we'll definitely use it to improve. We hope to have the opportunity to serve you again soon.
請問這對你有幫助嗎？
I
Ivette
Los Angeles
4則評論
3.0
4則評論
在2025年1月5日用過餐
1. 整體 3
2. 食物 3
3. 服務 2
4. 氛圍 2
Experience was uneventful! Although we had a reservation, we waited for over 20 minutes to be sat on a table. We were told we had two parties in front of us!!!Then more waiting, to get drinks and more waiting for the cook to cook the meal.
Benihana - Puente Hills, CA已於2025年1月7日回覆
Hey Ivette, We're really sorry to hear about your experience. We understand how frustrating it can be to wait, especially when you have a reservation, and we apologize for the inconvenience. We also regret that the service did not meet your expectations. We're always looking for ways to improve, and your feedback is invaluable in this process. We hope you'll give us another chance to show you the true Benihana experience. Best, The Management Team
請問這對你有幫助嗎？
A
Araceli
Los Angeles
1則評論
3.0
1則評論
在2025年1月5日用過餐
1. 整體 3
2. 食物 4
3. 服務 2
4. 氛圍 2
Our reservation was 8:30pm we were not seated until 9:40!
Benihana - Puente Hills, CA已於2025年1月7日回覆
Thanks for visiting us, Araceli. We're sorry to hear about the long wait time you experienced, especially given your reservation time. We understand your frustration and apologize for any inconvenience. We're constantly working to improve our service and your feedback is invaluable in that process. We hope you'll give us another chance to provide you with a better dining experience. Sincerely, The Management Team at Benihana - Puente Hills, CA
請問這對你有幫助嗎？

常見問答

Benihana - Puente Hills, CA有與Postmates和Uber Eats合作提供外送服務。

目前有3963位OpenTable食客評分Benihana - Puente Hills, CA，平均分數為3.8顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2025年1月21日

下午7:00

今天已有78人次預訂

預訂外送或外帶

91748 CA Los Angeles, 17877 Gale Ave.,

用餐區

其他資訊

十字路口
Azusa Ave
鄰近地區
Puente Hills
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
公共停車場
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(626) 912-8784
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

媒體報導

100 Los Angeles Restaurants to Love This Valentine's Day

Benihana - Puente Hills, CA

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

100 Los Angeles Restaurants to Love This Valentine's Day

菜單

其他3,963位顧客怎麽説

整體評分和評論

食客首選

常見問答

Benihana - Puente Hills, CA有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Puente Hills, CA餐廳的評分如何？

Benihana - Puente Hills, CA目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

100 Los Angeles Restaurants to Love This Valentine's Day