Benihana - Santa Anita, CA

Benihana - Santa Anita, CA 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. S

   Shayna

   Los Angeles2則評論

   1.0

   在1天前用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 1
   4. 氛圍 1

   Waiting 50 minutes to sit and 50 minutes for the chef. And didn’t tell us fried rice was extra.
   

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2. J

   Jose

   Los Angeles5則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Chef Alex was great! Whole staff was attentive and nice! Food was incredible!
   

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3. k

   karl

   San Francisco7則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Good seemed to taste better here than other Benihana restaurants!
   

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4. J

   Joy

   Los Angeles2則評論

   4.0

   在2025年3月19日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   We had a 7pm reservation. When we got there we were seated right away. The waiter got our orders but we waited for almost an hour to be served our appetizers and drinks. The Chef assigned to us came like after 30mins we finished our appetizers. Chef Alex cooked our orders very good. It was yummy! or maybe we were just too hungry haha! Anyways, It was my birthday celebration and i was happy to celebrate my birthday there with my family and besties!
   

   • 

   Benihana - Santa Anita, CA已在7天前回覆

   Hello Joy, Thank you for choosing to celebrate your birthday with your family at Benihana - Santa Anita. We're delighted to hear that you enjoyed your time with us and that you found our service to be good. We apologize for the delay in serving your appetizers and drinks. We're always striving to provide the best service to our guests and we'll ensure your feedback is shared with our team to improve our service. We hope to welcome you and your friends again soon. Best regards, The Management Team
   

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5. J

   Jenni

   Unspecified1則評論

   4.0

   在2025年3月16日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Very fun experience! I am very sensitive to dairy and they took every precaution to make sure none got into my food. Had a fun time!
   

   Benihana - Santa Anita, CA已於2025年3月18日​回覆

   Dear Jenni, We're so glad to hear you had a fun experience at Benihana! It's great that the team took extra care to accommodate your dairy sensitivity. Thank you for sharing, and we look forward to welcoming you back for another enjoyable meal!
   

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6. VC

   ValerieC

   Los Angeles12則評論

   5.0

   在2025年3月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Over $450 for 5 adults 2 children. Too expensive - won’t go back for a long while!
   

   Benihana - Santa Anita, CA已在7天前回覆

   Thanks for the feedback, Valerie. We're sorry to hear that you found our pricing to be too high. We strive to provide a dining experience that justifies the cost, and we're disappointed when we don't meet expectations. We appreciate your honest feedback and will certainly take it into account as we continually strive to improve. We hope you might reconsider visiting us again in the future.
   

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7. OT

   OpenTable食客

   Central Coast5則評論

   5.0

   在2025年3月10日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Kevin was really great chef! Really enjoyed the food and experience.
   

   Benihana - Santa Anita, CA已於2025年3月11日​回覆

   Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Benihana - Santa Anita, CA. It's wonderful to know that you enjoyed our food and service. We strive to provide our guests with memorable dining experiences, and your kind words are a testament to that. We appreciate your high ratings and your kind words. We look forward to welcoming you back soon! Best regards, The Management Team
   

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8. L

   Lashay

   Los Angeles3則評論

   5.0

   在2025年3月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Love this restaurant one of my favs I definitely look forward to returning soon Thank you for a wonderful birthday experience
   

   Benihana - Santa Anita, CA已於2025年3月4日​回覆

   Hey Lashay, we're absolutely thrilled to hear that you consider us one of your favs! It's always a pleasure to make your birthday experiences memorable. We're glad that our food, service, and value met your expectations. We look forward to your next visit soon. Thanks again!
   

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9. A

   Andre

   Los Angeles3則評論

   3.0

   在2025年3月2日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 2
   4. 氛圍 3

   Reservation for 8:30 Sat down at 9:45 Food good Server was horrible
   

   Benihana - Santa Anita, CA已於2025年3月3日​回覆

   Hi Andre, We're truly sorry to hear about your recent experience at Benihana - Santa Anita. We strive to provide excellent service to all of our guests, and it's clear that we fell short during your visit. We appreciate your feedback about the reservation and the food service - it's invaluable to us as we aim to improve. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Benihana - Santa Anita Management Team
   

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10. g

    geordies

    Seattle1則評論

    2.0

    在2025年3月2日用過餐

    1. 整體 2
    2. 食物 2
    3. 服務 1
    4. 氛圍 1

    This testy takes reservations but doesn’t hold your reservation. Had to wait over an hour for our reservation then ended up eating in the bar instead of teppanyaki bar.
    

    Benihana - Santa Anita, CA已於2025年3月12日​回覆

    Thanks for the review, Geordies. We're truly sorry to hear about your experience at Benihana - Santa Anita, CA. We understand how frustrating it can be to wait for a reservation and then have to eat elsewhere. We apologize for the inconvenience caused and assure you that we're working on improving our reservation system to avoid such situations in the future. We hope you'll give us another chance to make it right. Best regards, The Management Team
    

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