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Benihana - Santa Monica, CA,CASanta Monica

Benihana - Santa Monica, CA

3.9
3.9
4109則評論
$30及以下
日式料理

訂位

2位
下午7:00
今天已有89​人次預訂
  • 適合團體聚餐
  • 氣氛熱絡
  • 適合特殊節日
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

  • 餐廳風格
    休閒餐飲
  • 價位
    $30及以下
  • 料理
    日式料理
  • 營業時間
    星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
  • 電話號碼
    (310) 260-1423
  • 付款選項
    Discover, Mastercard, Visa, 美國運通
  • Dress code
    正式休閒
  • 外燴
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • 鄰近地區
    Santa Monica
  • 十字路口
    Between Broadway and 4th St
  • Parking details
    路邊停車
  • 其他
    啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

其他4,109位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.9
3.9(根據最近的評分)
  • 4.2食物
  • 3.8服務
  • 3.7氛圍
  • 3.5CP值

噪音尚可

食客首選

  • Westside

    親子友善

  • Westside

    日式料理

  • Westside

    最多人預訂

4,109 則評論
  1. Parisa

    Los Angeles

    1則評論

    1.0

    1則評論

    在今天用過餐

    1. 整體 1
    2. 食物 2
    3. 服務 1
    4. 氛圍 1
    We had to leave before even ordering. Took forever to be seated. The ambiance is complete trash. Like a Chuck E. Cheese. Loud. Dark. No service. Nightmare.

    請問這對你有幫助嗎?

  2. Daniel

    VIP

    Los Angeles

    70則評論

    3.0

    70則評論

    在今天用過餐

    1. 整體 3
    2. 食物 5
    3. 服務 2
    4. 氛圍 3
    We've dined at this location many times and service, food and cleanliness of this store varies drastically visit-to-vist and appears to be on a downward trend. Tonight's visit was no exception. We arrived at 4pm to a very quiet restaurant and we were seated by a lovely hostess without delay. The dining room was okaish in cleanliness, but carpeting, tables, grills and ductwork/hoods over the tables were greasy and show serious signs of wear-and-tear. This restaurant is overdue for a full top-to-bottom deep cleaning (or better, rennovations!) Our server was delightful at the beginning of service - promptly taking orders, delivering beverages, soups and salads. Then, after our chef arrived, she completely disappeared. No refills, no dishes removed, no dessert delivered, no check. Our Teppenyaki Chef, Joey, was fantastic, skilled and knowledgeable. He was creative with his "show" and offered unique comedy (stuff we hadn't heard 100 times) as he prepared our dinner. Food was tasty, delicious and perfectly cooked. The pace of the meal was great. After the dinner was done and we finished our meal, we waited around for 20 minutes before flagging down a manager for desserts, refills and a check. When asked what happened to our server, the manager explained she hurt herself. (Nobody could come over to our table and inform us or take over?) She was spotted as we were paying attending to other tables, so we guess she was OK. Payment was eventually taken, but even that was slow to process. The dining room was lively and energetic with many children's birthday parties going on concurrently. Overall, this visit ranked high in food quality but poor in service and overall experience. We trust this was the exception and not the standard and hope for a better visit next time.

    請問這對你有幫助嗎?

  3. Denise

    Los Angeles

    1則評論

    3.0

    1則評論

    在2天前用過餐

    1. 整體 3
    2. 食物 5
    3. 服務 3
    4. 氛圍 3
    even though we had reservations after we were fully checked in, we still waited another 45 minutes to be seated on a Tuesday night at 8 PM. We didn’t end up eating until 10 o’clock, which I was too tired and ready to go to eat. The food was good, the cook was great. The server was OK but the wait time was horrible.

    請問這對你有幫助嗎?

  4. Peter

    VIP

    Los Angeles

    12則評論

    3.0

    12則評論

    在2天前用過餐

    1. 整體 3
    2. 食物 4
    3. 服務 3
    4. 氛圍 5
    Not what it used to be. Left all the dirty dishes on the table the whole meal. Potions smaller than before.

    請問這對你有幫助嗎?

  5. Aja

    Los Angeles

    1則評論

    1.0

    1則評論

    在4天前用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 1
    Our chef failed to clean the grill before he started until i reminded him to do so. He failed to clean his utensils between cooking raw chicken and everything else. He failed to properly season the food. Just a big fat failure and I was disgusted. The manager took 20% off but that in my opinion was not sufficient. Really disappointed.

    請問這對你有幫助嗎?

  6. Juan Carlos

    Houston

    1則評論

    3.0

    1則評論

    在4天前用過餐

    1. 整體 3
    2. 食物 5
    3. 服務 5
    4. 氛圍 3
    Estaban atrasados por cerca de 1 hora en las reservaciones

    請問這對你有幫助嗎?

  7. Kristina

    VIP

    Vancouver

    1則評論

    1.0

    1則評論

    在4天前用過餐

    1. 整體 1
    2. 食物 4
    3. 服務 1
    4. 氛圍 4
    Avoid this restaurant at all costs especially for special occasions. We booked an 8pm dinner reservation for New Year’s Eve for 8 people (an entire table). When we arrived we were told they were seating tables with 7pm reservations and there were 8 groups ahead of us. They did not seat us until 9:10. We weren’t offered so much as a glass of wine for the delay. Obviously we couldn’t go anywhere else cause it was NYE so the restaurant just relies on people having no place to go and having to suck it up. The table next to us had a 9pm reservation and were not sat until 10:48. When the bill came I was shocked that we were offered zero discount for having us wait over an hour for our reservation. I asked to speak to a manager. The first manager I spoke with said they do not enable managers to give discounts on bills. So he lied straight to my face. Another employee told us that manager was new and didn’t know what was going on and got us someone else. The second manager was only barely less useless than the first. He said everyone had to wait and there was nothing he could do. When I said I’d walk on the whole tab he offered 10% off. I negotiated for 20% and he said he didn’t like how I did business. There was zero apology. Had they given us a free cocktail when they told us about the delay I would not have complained but their attitude that our time had no value and they could just totally screw with peoples evenings was truly egregious to me. I would highly encourage you to get your hibachi elsewhere.

    請問這對你有幫助嗎?

  8. Ruth

    London

    1則評論

    1.0

    1則評論

    在4天前用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 1
    When we arrived for our reservation, 6-45pm , we were greeted and told our table will be ready soon. 25 mins later, check again to be told there are...9 tables ahead of us! When we spoke to the manager ( at this point the waiting lobby area was packed and some very disappointed customers already waiting 45+mins) he expressed - ' We are overbooked, its not my fault '. No apologies, no help , nothing (at one point he even said 'its corporates fault" and "there are 3 managers here , so its not my fault"). It was hands down the worst management I've ever encountered and I feel very sorry for the staff he apparently 'manages'. Awful.

    請問這對你有幫助嗎?

  9. Gian-Reto

    London

    3則評論

    2.0

    3則評論

    在7天前用過餐

    1. 整體 2
    2. 食物 4
    3. 服務 4
    4. 氛圍 4
    J’ai indiqué une note globale de 2*, non pas en raison de la nourriture (qui est très bonne), ni du service (cuisinier et serveurs fort sympathiques et professionnels), mais en raison du délai d’attente très long alors que nous avions une réservation. Nous avons dû attendre 30 minutes avant que l’on vienne nous chercher pour nous installer à table. Ces réservations ne servent finalement à rien, car on nous fait systématiquement patienter de longues périodes de temps, peut-être pour nous faire consommer davantage au bar... Bref, ce n’est pas la première fois et ça commence à m’énerver ces manquements dans la gestion des restaurants.

    請問這對你有幫助嗎?

  10. Sam

    Los Angeles

    1則評論

    3.0

    1則評論

    在2024年12月28日用過餐

    1. 整體 3
    2. 食物 3
    3. 服務 2
    4. 氛圍 2
    A couple of errors by service staff and chef. Seems that the staff was in a rush to push out than welcoming.
    Benihana - Santa Monica, CA已在5天前回覆
    Thanks for the review, Sam. We're sorry to hear about the service issues you experienced. It's important for us to provide a welcoming and efficient environment for our guests, and we're disappointed that we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to make it right. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team at Benihana - Santa Monica, CA

    請問這對你有幫助嗎?

常見問答

Benihana - Santa Monica, CA有與Postmates和Uber Eats合作提供外送服務。

​目前有4109位OpenTable食客評分Benihana - Santa Monica, CA​,平均分數為3.9​顆星。

是的,你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位
下午7:00
今天已有89​人次預訂

預訂外送或外帶

Benihana - Santa Monica, CA的Google地圖

90401 CA Santa Monica, 1447 4th Street,

用餐區

其他資訊

  • 十字路口
    Between Broadway and 4th St
  • 鄰近地區
    Santa Monica
  • 營業時間
    星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
  • 價位
    $30及以下
  • 料理
    日式料理
  • 餐廳風格
    休閒餐飲
  • Dress code
    正式休閒
  • Parking details
    路邊停車
  • 付款選項
    Discover, Mastercard, Visa, 美國運通
  • 其他
    啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒
  • 電話號碼
    (310) 260-1423
  • 外燴
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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