Benihana - Santa Monica, CA

4.1

4071則評論

$30及以下

日式料理

訂位

2位

2024年11月23日

下午7:00

今天已有62人次預訂

適合團體聚餐
氣氛熱絡
適合特殊節日

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(310) 260-1423
網站
https://www.benihana.com/
付款選項
Discover, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
90401 CA Santa Monica, 1447 4th Street,
鄰近地區
Santa Monica
十字路口
Between Broadway and 4th St
Parking details
路邊停車
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

媒體報導

100 Los Angeles Restaurants to Love This Valentine's Day

其他4,071位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

4.1

4.1（根據最近的評分）

4.2食物
4服務
3.9氛圍
3.7CP值

噪音 • 尚可

食客首選

Westside
親子友善
Westside
適合團體聚餐

4,071 則評論

J
Jennifer
Los Angeles
12則評論
VIP
1.0
12則評論
在2天前用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 4
Let me start this off by saying we love Benihana and specifically this location but today was by far the worst service we’ve had. Our server was Zachary whom was either new or is just horrible. He took our drink orders and brought that back. This is perhaps the only thing he did right. Mid service of food, I asked for hot tea and that never came. When we were done with our food, it took him 20 minutes to reappear to give boxes then another to take our ice cream orders. I ordered a chocolate and so did my husband and 20 minutes later he came and with completely wrong ice cream orders. Not just for us but also for the other parties in our table. Then it took another 20 minutes to come out with our check. We spent more time waiting for him than actually with our chef and eating. This was ridiculous. Manager was involved in the paying of bill and didn’t even apologize. This was a very frustrating experience. Just for context, there were other servers that were constantly attentive to their tables. The table next to us was sat down when our chef was almost done cooking our food and they still ordered, ate, paid their bill and left before we could.
Benihana - Santa Monica, CA已在1天前回覆
Hi Jennifer! We're truly sorry for your experience at Benihana - Santa Monica. We strive for excellent service and it's clear we fell short. We apologize for the delay in service and the mix-up with your orders. We're also sorry for the impact on your dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We value your feedback and will address these issues with our team. Best, The Management Team
請問這對你有幫助嗎？
D
Daniel
Los Angeles
1則評論
5.0
1則評論
在5天前用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Tyler served us at the Santa Monica location he was an outstanding server, will def be back to this location and ask for him!
Benihana - Santa Monica, CA已在4天前回覆
Hey Tyler! Thanks for visiting us at Benihana - Santa Monica! We're thrilled to hear that you had an outstanding experience with us. We always strive to provide excellent service, and we're glad that you appreciated it. It's wonderful to know that you're planning to visit us again. We can't wait to serve you again. Best, The Management Team
請問這對你有幫助嗎？
E
Evan
Los Angeles
3則評論
VIP
3.0
3則評論
在6天前用過餐
1. 整體 3
2. 食物 5
3. 服務 4
4. 氛圍 3
Our Chef Frankie was wonderful but restaurant management is terrible. We waited 1 hour for our reservation and it would have taken much longer if we hadn’t been assertive. Too many managers standing around with iPads instead of lending a hand to the rest of the staff so things run more smoothly for customers. Again, our chef and server were great but they were suffering because of poor management.
Benihana - Santa Monica, CA已在5天前回覆
Hello Evan! Thanks for the feedback. We're thrilled to hear that you had a wonderful experience with our chef and service. We're sorry to hear about the wait time you experienced, it's not the norm for us and we're working on improving our reservation system. We appreciate your patience and your comments about our management staff. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again soon. Best, Benihana - Santa Monica Management Team
請問這對你有幫助嗎？
L
Linette
Los Angeles
1則評論
3.0
1則評論
在6天前用過餐
1. 整體 3
2. 食物 3
3. 服務 4
4. 氛圍 3
Wait time could be better. Service meets expectations. Good food, a bit salty. Overall great experience!
Benihana - Santa Monica, CA已在4天前回覆
Hey, Linette! Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our service and food here at Benihana - Santa Monica. We appreciate your feedback about the food being a bit salty and we're always looking for ways to improve. We're happy to know that overall, you had a great experience with us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to see you again soon!
請問這對你有幫助嗎？
N
Nick
Los Angeles
3則評論
3.0
3則評論
在2024年11月10日用過餐
1. 整體 3
2. 食物 3
3. 服務 2
4. 氛圍 3
In my experience, Benihana has been on a steady decline. I love hibachi and the dining concept. But each time I go here, the food is a little worse, the organization worse, the service a little worse. We had a 6.30pm reservation, arrived on time but only sat at table at 7.30. It took until 8pm before any food activity started. They got the order wrong, the chef was disorganized and his skill in preparing the food was average. he had a few tricks, but they weren't focused on cooking skills. Overall, a disappointing experience.
Benihana - Santa Monica, CA已於2024年11月11日回覆
Hi Nick! We're truly sorry to hear about your recent experience at Benihana - Santa Monica. We strive to provide our guests with exceptional service and delicious food, and it's clear we fell short during your visit. We appreciate your feedback and will take it into consideration as we continually work to improve our restaurant. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Best, The Management Team
請問這對你有幫助嗎？
N
Nargis
Los Angeles
1則評論
4.0
1則評論
在2024年11月8日用過餐
1. 整體 4
2. 食物 5
3. 服務 5
4. 氛圍 4
Don't want to post public comment
Benihana - Santa Monica, CA已於2024年11月9日回覆
Dear Nargis! Thanks for the review. We're delighted to hear that you enjoyed our food and service at Benihana - Santa Monica. We understand that posting comments on our public profile may have been a bit of a hassle. We're always striving to provide the best experience for our guests, and your feedback helps us do that. We hope to see you again soon.
請問這對你有幫助嗎？
D
Dana
Los Angeles
2則評論
5.0
2則評論
在2024年11月7日用過餐
1. 整體 5
2. 食物 4
3. 服務 4
4. 氛圍 3
Going Early has its perks, of no waiting and good service! Now you need to do that at any time!
Benihana - Santa Monica, CA已於2024年11月9日回覆
Dear Dana! Thanks for the review! We're thrilled to hear that you enjoyed your early visit to Benihana - Santa Monica. We understand that waiting can sometimes be frustrating and we're glad you appreciated our good service. We're always striving to provide the best value and your feedback helps us in that regard. We hope to see you again soon!
請問這對你有幫助嗎？
T
Terrence J
Los Angeles
7則評論
5.0
7則評論
在2024年11月7日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Great Server/Entertainer Food is excellent and cooking experience is always fun.
Benihana - Santa Monica, CA已於2024年11月8日回覆
Thanks for the feedback, Terrence! We're thrilled to hear that you had a fun cooking experience at Benihana - Santa Monica. It's wonderful to know that our food and service met your expectations. We strive to provide an excellent dining experience for all our guests. We appreciate your kind words and look forward to serving you again soon. Best, The Management Team
請問這對你有幫助嗎？
OT
OpenTable食客
Los Angeles
2則評論
2.0
2則評論
在2024年11月5日用過餐
1. 整體 2
2. 食物 4
3. 服務 1
4. 氛圍 2
The restaurant had max 10 customers and we have been waited for at least 40 minutes for rolls. I was about to go when they bring our lunch. Food was good . But because of the wait I rushed my lunch to be on time at my appointment. I did not enjoy the moment.
Benihana - Santa Monica, CA已於2024年11月7日回覆
Dear Guest! We're really sorry to hear about your recent experience at Benihana - Santa Monica. It's always our goal to provide excellent service and we're disappointed to hear that we fell short during your visit. We understand that waiting can be frustrating and we apologize for the delay in your lunch. We're glad to hear that you enjoyed the food, but we're sorry that the wait time negatively impacted your overall experience. We appreciate your feedback and will definitely use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
請問這對你有幫助嗎？
t
tamara
Los Angeles
149則評論
VIP
5.0
149則評論
在2024年11月5日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
always consistent. great food and very entertaining!
Benihana - Santa Monica, CA已於2024年11月6日回覆
Hi Tamara! Thank you so much for your kind words and the perfect ratings! We're thrilled to hear that you enjoyed the food and found our service entertaining. We always strive to provide a great dining experience for our guests at Benihana - Santa Monica. We appreciate your feedback and look forward to serving you again soon! Best wishes, The Management Team
請問這對你有幫助嗎？

常見問答

Benihana - Santa Monica, CA有與Postmates和Uber Eats合作提供外送服務。

目前有4071位OpenTable食客評分Benihana - Santa Monica, CA，平均分數為4.1顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2024年11月23日

下午7:00

今天已有62人次預訂

預訂外送或外帶

90401 CA Santa Monica, 1447 4th Street,

用餐區

其他資訊

十字路口
Between Broadway and 4th St
鄰近地區
Santa Monica
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
路邊停車
付款選項
Discover, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(310) 260-1423
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

媒體報導

100 Los Angeles Restaurants to Love This Valentine's Day

Benihana - Santa Monica, CA

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

100 Los Angeles Restaurants to Love This Valentine's Day

菜單

其他4,071位顧客怎麽説

整體評分和評論

食客首選

常見問答

Benihana - Santa Monica, CA有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Santa Monica, CA餐廳的評分如何？

Benihana - Santa Monica, CA目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

100 Los Angeles Restaurants to Love This Valentine's Day