Benihana - Scottsdale, AZ

4.3

4219則評論

$30及以下

日式料理

訂位

2位

2024年12月2日

下午7:00

今天已有61人次預訂

適合特殊節日
適合團體聚餐
氣氛熱絡

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(480) 444-0068
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
85254 AZ Scottsdale, 16403 N Scottsdale Rd,
鄰近地區
Scottsdale Quarter/Kierland Commons
十字路口
Frank Lloyd Wright
Parking details
公共停車場
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

其他4,219位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

4.3

4.3（根據最近的評分）

4.4食物
4.3服務
4.2氛圍
4CP值

噪音 • 尚可

食客首選

Phoenix / Arizona
日式料理
Scottsdale
親子友善
Scottsdale
適合團體聚餐

4,219 則評論

E
Elissa
Chicago
4則評論
1.0
4則評論
在2天前用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 1
It took 45 minutes for us to be seated and another hour before getting our meals with no apology or discount from the staff.
請問這對你有幫助嗎？
L
Liz
San Francisco
1則評論
VIP
3.0
1則評論
在2天前用過餐
1. 整體 3
2. 食物 5
3. 服務 4
4. 氛圍 4
Food was great and Tony our chef brought exceptional service and showmanship. That being said this Benihana doesn’t seem to run efficiently like other locations - I understand that even with a reservation I will not be seated immediately due to the nature of this establishment. However, it is unfortunate that even with my 7:00pm reservation, we were not seated until 7:34pm, did not receive our first course until 8:20pm, and our chef arrived at 8:40pm. We have been to several Benihanas in the past but the wait has never been this extensive. Don’t come hungry or bring a snack for emergencies lol
請問這對你有幫助嗎？
C
Carrie
Phoenix
1則評論
1.0
1則評論
在2天前用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 2
Our reservation was for 6:30 and we didn’t sit until 6:50. We didn’t receive water and able to place a drink order until 7:30! The service was beyond slow… people that sat after us were getting fed but they kept apologizing for delay saying short staffed. When all said and done, our we didn’t leave the restaurant until 10:20! Almost a 4 hour dinner to celebrate a birthday and we were all starving a miserable
請問這對你有幫助嗎？
A
Aaron
Phoenix
2則評論
3.0
2則評論
在4天前用過餐
1. 整體 3
2. 食物 2
3. 服務 5
4. 氛圍 4
If you come here just know the food is subpar at best we spent a few hundred dollars here and the food was all very overcooked and no flavor on anything service was good a little slow but it was busy so it’s ok. Don’t get seafood if you want something that satisfies you. It’ll be chewy and tough but the steak was good and cooked perfectly. Go to Osaka instead the food is better and it’s less expensive
Benihana - Scottsdale, AZ已在2天前回覆
Hi Aaron, Thank you for taking the time to share your feedback. We're sorry to hear that your experience at Benihana - Scottsdale didn't meet your expectations. We take pride in our food and service, and we're disappointed to hear that you found our dishes overcooked and lacked flavor. We also apologize for the delay in service you experienced. We appreciate your comments and will use them to make improvements. We hope to have the opportunity to serve you again and provide a better dining experience. Best, The Management Team
請問這對你有幫助嗎？
H
Heather
Phoenix
11則評論
VIP
5.0
11則評論
在4天前用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 4
Always fun to do teppanyaki. Sat with a cool group tonight. Chef Sala put on a good show.
Benihana - Scottsdale, AZ已在2天前回覆
Thanks for the feedback, Heather! We're thrilled to hear you enjoyed your teppanyaki experience with us at Benihana - Scottsdale. It's great to know that our chef put on a good show for you and your group. We're always striving to provide the best dining experience for our guests, and your feedback is valuable to us. We hope to see you and your group again soon!
請問這對你有幫助嗎？
K
Kayla
Phoenix
15則評論
VIP
1.0
15則評論
在5天前用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
Can you do zero stars? I used to love Benihana so much and special celebrations were so fun to have at this spot. After last night, we won’t be back. Had a 6pm reservation, the whole party of 10 had arrived by 6:03pm - then we waited until 6:47 to be sat. The host said it wasn’t “their fault” as their corporate office had overbooked them and they had apparently been sat with 150 guests all at one time. Then when we finally got to a table, our waiter was not great. He tried to bring a round of drinks and got things all mixed up and took another 25 minutes. Then the waiter told us that he was trying to get our order together and find a chef for our table, but it was gonna take a little bit. When we asked how long a little bit was and asked if we could get our soup and salad at least he said I don’t know and sent his general manager to the table. The general manager proceeded to tell us how the terrible service and the reservations, and all of it was not their fault. Things have been different since they sold to the company and had been running terribly ever since. Also, the manager had been on duty for 13 hours he shared but he had “ significantly” discounted our bill. I told him “I can imagine it’s a challenging night as I was in the restaurant industry for many years, but I’ve never had such a messed up dining experience when trying to celebrate the holidays with family” and thanked him for offering the discount but we just wanted our food. When they finally got us a chef to our table, he couldn’t seem to keep the order straight, was just as frazzled as the waiter, and served us the wrong dishes. At that point, we were so hungry at that point we just ate what was in front of us. Oh, and that significant discount was 20%. If you don’t have 3 1/2 hours to eat dinner, I would stay away from this place - zero stars do not recommend.
Benihana - Scottsdale, AZ已在4天前回覆
Thanks for visiting us, Kayla! We're truly sorry to hear about your recent experience at Benihana - Scottsdale. It's clear that we didn't live up to our usual standards, and for that, we apologize. We strive to provide excellent service and it's disheartening to know that we fell short on this occasion. We appreciate your feedback and will certainly use it to improve our service. We hope that you'll give us another chance to make things right. Best regards, The Management Team
請問這對你有幫助嗎？
A
Ana
Phoenix
1則評論
1.0
1則評論
在2024年11月24日用過餐
1. 整體 1
2. 食物 2
3. 服務 1
4. 氛圍 1
Our reservation was at 8pm we got there before. We didn’t get seated until 9. Once sat we they didn’t actually start until 930. Didn’t end up eating until 10. I think it’s a poor consideration of our time. Of our reservation and on top of that no empathy for their lack of servicing us
Benihana - Scottsdale, AZ已在6天前回覆
Hey, Ana! We're truly sorry to hear about your experience at Benihana - Scottsdale. We understand how frustrating it can be to not get the service you expect when you've made a reservation, especially when you're looking forward to a nice meal. We apologize for the delay and the lack of attention you received. We value your feedback and will definitely address this issue with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide you with the experience you expected. Best regards, The Management Team
請問這對你有幫助嗎？
C
Chuck
Phoenix
75則評論
5.0
75則評論
在2024年11月21日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 4
Always a wonderful experience. Food was prepared perfectly.
Benihana - Scottsdale, AZ已於2024年11月22日回覆
Thanks for the feedback, Chuck! We're thrilled to hear that you had a wonderful experience at Benihana - Scottsdale. It's great to know that you found our food to be prepared to your liking and that our service lived up to your expectations. We appreciate your ratings and look forward to serving you again soon! Best regards, The Management Team
請問這對你有幫助嗎？
G
Gail
Phoenix
24則評論
5.0
24則評論
在2024年11月18日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
We were seated immediately and ended up with a table to ourselves which was nice. It wasn't too crowded due to the time we picked for our visit. The server came over immediately and took our drink order and she was great. She took our food order and before we'd finished the salad our chef arrived and went over our food selection and then he put on quite a show which kept us entertained during the entire meal. The food was delicious, and we enjoyed our visit very much.
Benihana - Scottsdale, AZ已於2024年11月20日回覆
Hi Gail! We're delighted to hear that you had a wonderful experience at Benihana - Scottsdale! It's fantastic to know that you appreciated the ambiance and service provided by our staff. We're especially glad that you enjoyed our food and had a memorable dining experience. We strive to provide our guests with a memorable dining experience and your kind words are the best reward we could ask for. We look forward to serving you again soon. Best Regards, The Management Team
請問這對你有幫助嗎？
S
Shelley
Seattle
37則評論
VIP
5.0
37則評論
在2024年11月18日用過餐
1. 整體 5
2. 食物 5
3. 服務 4
4. 氛圍 3
We had a great time. Food was good and my grandson lived to watch the chef.
Benihana - Scottsdale, AZ已於2024年11月19日回覆
Thanks for the review, Shelley! We're thrilled to hear that you and your grandson had a great time at Benihana - Scottsdale. It's wonderful to know that you enjoyed the food and that the live chef show was a hit with your grandson. We appreciate your feedback on our service and value, and we're always looking for ways to improve. We hope to see you again soon!
請問這對你有幫助嗎？

常見問答

Benihana - Scottsdale, AZ有與Postmates和Uber Eats合作提供外送服務。

目前有4219位OpenTable食客評分Benihana - Scottsdale, AZ，平均分數為4.3顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2024年12月2日

下午7:00

今天已有61人次預訂

預訂外送或外帶

85254 AZ Scottsdale, 16403 N Scottsdale Rd,

用餐區

其他資訊

十字路口
Frank Lloyd Wright
鄰近地區
Scottsdale Quarter/Kierland Commons
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
公共停車場
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(480) 444-0068
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Scottsdale, AZ

訂位

預訂外送或外帶

用餐區

其他資訊

菜單

其他4,219位顧客怎麽説

整體評分和評論

食客首選

常見問答

Benihana - Scottsdale, AZ有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Scottsdale, AZ餐廳的評分如何？

Benihana - Scottsdale, AZ目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊