Benihana - The Woodlands, TX

Benihana - The Woodlands, TX 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. T

   Toriana

   Detroit10則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great lunch today. I was seated right away and our chef Jared did an awesome job. Jared stayed in communication with the whole table and was fully engaged. He was sure to accommodate in any way possible. Great experience today.
   

   請問這對你有幫助嗎？

2. C

   Christopher

   Houston1則評論

   1.0

   在2025年4月13日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   We made a reservation through OpenTable for 3:45 PM and arrived about 10 minutes early. We were seated promptly, and although the restaurant wasn’t busy, it seemed well staffed. Unfortunately, after sitting for nearly 30 minutes without being acknowledged, no greeting, no drink order, we decided to leave. It was disappointing to be overlooked for that long, especially given how quiet the restaurant was. We ended up going elsewhere where we could receive proper service. Based on this experience, I’m not likely to return.
   

   Benihana - The Woodlands, TX已於2025年4月15日​回覆

   Hi Christopher, We're truly sorry to hear about your recent experience at Benihana - The Woodlands, TX. It's disappointing to know that we didn't meet your expectations, especially considering how we're normally known for our attentive service. We appreciate your feedback and we're taking your comments into account as we continually strive to improve our customer experience. We hope you'll consider giving us another chance to provide the exceptional service we're known for. Best regards, The Management Team
   

   有1​人認為這對他/她有幫助

3. J

   Jennifer

   Houston3則評論

   2.0

   在2025年4月13日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   We come here offer and it’s usually really good. Today the service was not good. The waiter seemed like we were inconveniencing him and the rice…which I come there for…was crunchy and burnt. He also over filled and topped off the other bowls so I ended up with half a bowl of rice. Just not what I was used to. I paid a lot for food I didn’t even eat bc it was so bad.
   

   Benihana - The Woodlands, TX已於2025年4月15日​回覆

   Thanks for the feedback, Jennifer. We're truly sorry to hear about your recent experience at Benihana - The Woodlands, TX. It's disappointing to know that the service you received did not meet your expectations, and that the food was not up to par. We pride ourselves on our food quality and service, and it's clear we missed the mark this time. We appreciate your feedback and we will use it to improve our service and food quality. We hope you'll give us another chance to provide the kind of experience you've come to expect from us. Best Regards, Benihana - The Woodlands, TX Management Team
   

   請問這對你有幫助嗎？

4. S

   Scott

   Houston1則評論

   5.0

   在2025年4月10日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great place to celebrate birthdays! ALWAYS LOVE the FOOD and we always enjoy the entertaining and super fun time spent with family along with the amazing service given! Highly recommend!!! A+++
   

   Benihana - The Woodlands, TX已於2025年4月12日​回覆

   Thanks for the feedback, Scott! We're thrilled to hear that you always choose Benihana - The Woodlands, TX for your special celebrations. We're glad you always enjoy our food and entertaining experience. Your high recommendation means a lot to us! We look forward to serving you again soon.
   

   請問這對你有幫助嗎？

5. I

   Ida

   Unspecified1則評論

   1.0

   在2025年4月5日用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   Not great, the manager is the worse manager I have ever encountered. If something is wrong with your food or service, he will argue with you and over talk you where as you will not be able to get a word in.
   

   Benihana - The Woodlands, TX已於2025年4月7日​回覆

   Thanks for the review, Ida. We're sorry to hear that your experience at Benihana - The Woodlands, TX didn't meet your expectations. We strive to provide excellent service and it's clear we fell short during your visit. We take your feedback about the manager's interaction very seriously and we will use it to improve. We hope you'll give us another chance to provide you with the dining experience you deserve. Best regards, Benihana - The Woodlands, TX Management Team
   

   請問這對你有幫助嗎？

6. S

   Scott VIP

   Houston19則評論

   5.0

   在2025年3月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Rachel our waitress and the entire staff was amazing. The management team is top notch.
   

   Benihana - The Woodlands, TX已於2025年3月27日​回覆

   Hi Scott, Thank you so much for your wonderful review! We're thrilled to hear that you had an outstanding experience at Benihana - The Woodlands, TX. Your kind words about our team and food truly made our day. We strive to provide top-notch service and it's heartening to hear that we hit the mark during your visit. We look forward to welcoming you back soon for another fantastic dining experience. Best regards, The Management Team
   

   請問這對你有幫助嗎？

7. OT

   OpenTable食客

   Houston2則評論

   5.0

   在2025年3月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   The food was absolutely delicious, the drinks were just right and I think I won major points with the boyfriend for bringing him here for his birthday
   

   Benihana - The Woodlands, TX已於2025年3月21日​回覆

   Dear Guest! Thank you for choosing to celebrate your boyfriend's birthday with us at Benihana - The Woodlands, TX. We're thrilled to hear that you enjoyed the food and drinks. It's our pleasure to make every dining experience memorable for our guests. We noticed that you rated our value a bit lower and we truly appreciate your feedback. We're always looking for ways to improve and your input helps us do that. We hope to have the pleasure of serving you again soon. Best, The Management Team
   

   請問這對你有幫助嗎？

8. M

   Mackenzie

   Orange County1則評論

   5.0

   在2025年3月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent service! Great staff and managers always!
   

   Benihana - The Woodlands, TX已於2025年3月28日​回覆

   Thanks for the feedback, Mackenzie! We're thrilled to hear that you enjoyed your experience at Benihana - The Woodlands, TX. It's wonderful to know that our team and managers consistently provided excellent service and made your visit memorable. We appreciate your kind words and look forward to serving you again soon! Best regards, The Management Team
   

   請問這對你有幫助嗎？

9. N

   Nina

   Unspecified2則評論

   5.0

   在2025年3月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had a great time the food was good and our chef Jared was amazing.
   

   Benihana - The Woodlands, TX已於2025年3月11日​回覆

   Thanks for the feedback, Nina! We're thrilled to hear that you had a great time and enjoyed our food at Benihana - The Woodlands, TX. It's wonderful to know that our chef was able to make your experience even better. We strive to provide excellent service and it's heartening to hear that we met your expectations. We appreciate your kind words and look forward to serving you again soon!
   

   請問這對你有幫助嗎？

10. J

    Julia

    聖地亞哥1則評論

    1.0

    在2025年3月4日用過餐

    1. 整體 1
    2. 食物 3
    3. 服務 2
    4. 氛圍 1

    Honestly I hated this place. It takes a lot for me to say it but it was our anniversary and we got sat with like 7 other random people squeezed next to each other. The tricks that the chefs did weren’t bad but it was very scheduled, they play by a list of steps they need to do and it tells, it wasn’t super interactive and the chefs just seemed like they’re there to go through the list and move onto the next and that was with every table looking around. It’s extremely over priced and for very mid quality bland food, they put so much garlic butter to bring out some flavor but other than that it’s just salt, pepper and soy sauce. I’ve been to hibachi before and they at least make it fun try and pull some tricks or play around with they’re guests, this one was just by the book and nothing more.
    

    Benihana - The Woodlands, TX已於2025年3月5日​回覆

    Thanks for the feedback, Julia. We're sorry to hear that your experience at Benihana - The Woodlands, TX, didn't meet your expectations. We strive to create a fun and interactive atmosphere for our guests, and we apologize if this was not the case during your visit. We're also disappointed to hear about the seating arrangement and the chef's routines. Your comments will be taken into consideration as we continually work to improve our guest experience. We hope you'll give us another chance to impress you in the future.
    

    請問這對你有幫助嗎？