Benihana - Troy, MI

3.8

3987則評論

$30及以下

日式料理

訂位

2位

2024年11月23日

下午7:00

今天已有43人次預訂

適合特殊節日
適合團體聚餐
親子友善

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(248) 649-6340
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
48084 MI Troy, 1985 W. Big Beaver Road,
鄰近地區
Troy
十字路口
Crooks
Parking details
Free parking for Benihana guests
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

媒體報導

人氣菜餚

其他3,987位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.8

3.8（根據最近的評分）

4.1食物
3.7服務
3.7氛圍
3.4CP值

噪音 • 尚可

食客首選

Detroit / Eastern Michigan
親子友善
Detroit
親子友善

3,987 則評論

J
Joi
Detroit
7則評論
3.0
7則評論
在2天前用過餐
1. 整體 3
2. 食物 5
3. 服務 5
4. 氛圍 3
The food was awesome! Our cook was perfect. Our waitress was wonderful. The restaurant was too cold, even with the grill on.
Benihana - Troy, MI已在1天前回覆
Thanks for visiting us, Joi! We're thrilled to hear that you enjoyed the food and found our service to be wonderful. We apologize for the inconvenience you experienced due to the temperature. We appreciate your feedback and will certainly look into this matter. We hope to welcome you back soon at Benihana - Troy.
請問這對你有幫助嗎？
T
Tiffany
Detroit
1則評論
1.0
1則評論
在3天前用過餐
1. 整體 1
2. 食物 3
3. 服務 2
4. 氛圍 3
This restaurant has fell off a lot over the years. The quality of both the food and service Is extremely subpar. The waiters and greeters are also not friendly. My food was so greasy and my son had to wait on his steamed rice while his steak got cold cause the waitress hadn’t even brung it out. This establishment could definitely use some management. I won’t be back to patronize.
Benihana - Troy, MI已在2天前回覆
Dear Tiffany! Thanks for visiting us at Benihana - Troy. We're truly sorry to hear about your recent experience. We pride ourselves on our food and service, and we're disappointed to hear that we fell short during your visit. Your comments about the quality of our food and service, as well as the friendliness of our staff, are taken very seriously. We will certainly address these issues with our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're saddened to hear that you won't be returning, but we hope you might consider giving us another chance in the future. Best regards, The Management Team
請問這對你有幫助嗎？
E
EDIS
Detroit
1則評論
5.0
1則評論
在5天前用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Upon entering the restaurant, I was greeted with a friendly smile. My server was very professional, polite and accommodating. My chef was amazing! He expertly prepared my food and gave exceptional service overall. He was kind and attentive.
Benihana - Troy, MI已在3天前回覆
Hello, Edis! Thank you for taking the time to leave such a wonderful review. We're thrilled to hear that you had a positive experience with us at Benihana - Troy. It's great to know that you found our staff professional, polite, and accommodating. We're also glad that you appreciated the service you received from them. We strive to provide an exceptional dining experience for all our guests and your kind words are a testament to that. We look forward to serving you again soon. Best regards, The Management Team
請問這對你有幫助嗎？
L
Lauren
Detroit
13則評論
1.0
13則評論
在6天前用過餐
1. 整體 1
2. 食物 2
3. 服務 1
4. 氛圍 3
We made a reservation for 6 pm on a Sunday. After we were seated, it took 1.5 hours until the chef came to the table to cook the meal. It was super loud, service was slow. The bathrooms were very dirty, with trash everywhere and no toilet paper. I will not be back.
Benihana - Troy, MI已在4天前回覆
Thanks for the review, Lauren! We're truly sorry to hear about your experience at Benihana - Troy. It's disappointing to know that we did not meet your expectations, especially on a Sunday evening. We understand how frustrating it can be when waiting, especially when you have a reservation. We also regret to hear about the cleanliness issues and the service speed. We assure you that we will address these issues with our team to improve our services. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to make it right. Best, The Management Team
請問這對你有幫助嗎？
S
Shaun
Detroit
1則評論
5.0
1則評論
在2024年11月11日用過餐
1. 整體 5
2. 食物 5
3. 服務 4
4. 氛圍 5
Son's 5th Birthday (Lunch). They made a big deal out of it! Great show for a 2 yo & 5 yo.
Benihana - Troy, MI已於2024年11月14日回覆
Hi, Shaun! We're thrilled to hear that you chose to celebrate your son's fifth birthday with us at Benihana - Troy. It's wonderful to know that we could make your little ones feel special on such a special day. We're glad you enjoyed the show and we'll make sure to continue making special moments like this a regular occurrence. Thank you for your positive feedback and we hope to see you again soon! Best wishes, The Management Team
請問這對你有幫助嗎？
S
Sarah
Detroit
1則評論
2.0
1則評論
在2024年11月10日用過餐
1. 整體 2
2. 食物 3
3. 服務 2
4. 氛圍 2
Chef didn’t do anything special to entertain the kids. Not interactive. Ordered appetizers and they never came. No acknowledgement of a birthday they asked about. Food was decent but definitely shorted items.
Benihana - Troy, MI已於2024年11月14日回覆
Hey Sarah! We're sorry to hear that your experience at Benihana - Troy didn't meet your expectations. We appreciate your feedback regarding the service and food, and we're sorry for any misunderstanding about your birthday. We strive to create a memorable experience for all our guests and it seems we fell short this time. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you better in the future. Best regards, The Management Team
請問這對你有幫助嗎？
C
Catherine
Detroit
5則評論
VIP
1.0
5則評論
在2024年11月9日用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
Our reservation was for 6:30 and after waiting about half an hour, we opted to sit in the sushi room in hopes of getting our dinner sooner. Unfortunately, our waitress was busy and after taking our order, we didn’t see her back after another long wait with lukewarm onion soup and salad with clumpy dressing. No green tea and we had to get our own water. The restaurant became busier with the lobby overflowing with waiting people and our food which finally came was disappointing. I ordered the yakisoba trio which was too much soggy udon noodles filled with cabbage, onions, scallions and tiny pieces of chicken, shrimp and fatty beef. It felt like leftovers protein pieces thrown in overcooked udon noodles buried in cabbage and onions. We had to insist on our shrimp appetizer but was so disappointed didn’t even want their complementary birthday dessert. We had went to a Benihana’s in California last month which was delicious, timely and accommodating. I don’t think we will be returning here.
Benihana - Troy, MI已於2024年11月11日回覆
Hello Catherine! We're truly sorry to hear about your recent experience at Benihana - Troy. It's clear that we fell short of our usual standards during your visit. We understand how frustrating it can be to wait for your order, especially when you're looking forward to a delicious meal. We also apologize for the lukewarm soup and the disappointment with your yakisoba trio. We're glad you enjoyed your last visit, and we're committed to improving. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll consider giving us another chance to provide the quality experience you expect from us. Best, The Management Team
請問這對你有幫助嗎？
D
Dawn
Detroit
4則評論
2.0
4則評論
在2024年11月5日用過餐
1. 整體 2
2. 食物 5
3. 服務 2
4. 氛圍 3
They was understaffed our cook was amazing he had to do double duty because our waitress forgot to give us forks so we couldn’t eat the food that we was preparing. So he went and got them .
Benihana - Troy, MI已於2024年11月7日回覆
Hey Dawn! Thanks for the feedback! We're glad to hear that our staff was able to provide excellent service despite the unexpected circumstances. We apologize for the oversight with forks during your visit. We're continuously working on improving our service, and your feedback is invaluable. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you again soon.
請問這對你有幫助嗎？
R
Robert
Detroit
77則評論
VIP
2.0
77則評論
在2024年11月2日用過餐
1. 整體 2
2. 食物 5
3. 服務 2
4. 氛圍 1
Reservation at 7:45pm. No one waited on us until 8:10pm. Finally, after one of the guests asking, we started service. Chef did not show up until 9:00pm and we did not finish until 10:00pm. Have had similar experience with the Troy location. Management is lacking. Service is always slow. We have been frequenting the Farmington Hills location which does a much better job. Most likely will not return to Troy location after over 30 years of frequenting the restaurant. The place is also in need of a good remodeling. Grease was dripping on our plates from the hood fan above.
Benihana - Troy, MI已於2024年11月4日回覆
Hello Robert! We're truly sorry to hear about your recent experience at Benihana - Troy. We strive to provide excellent service and it's clear we fell short during your visit. We apologize for the delay in service and the issues you encountered. We understand how frustrating it can be to wait for service and it's clear we can improve our performance in this regard. We also appreciate your feedback about the room decor and will take it into consideration as we strive to improve our overall dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best regards, The Management Team
請問這對你有幫助嗎？
D
Don
Detroit
15則評論
VIP
3.0
15則評論
在2024年11月2日用過餐
1. 整體 3
2. 食物 5
3. 服務 3
4. 氛圍 4
Ok, we love the food. The fried rice is fantastic, everything was cooked well. Our problems were: 1. that it took over an hour for our chef to arrive. The entire evening took 2-1/2 hours, from being seated until paying the check. 2. We ordered two meals, one sushi, and some extra fried rice, and the bill was over $140. 3. Not totally the restaurants fault, but the next table had four women who came from the bar, drunk, loud, and obnoxious. I think the entire restaurant could hear their “conversation”. The two men with them looked very embarrassed, and the couple sitting at their table looked like they wanted to move. Again, we love the food, but the place has been going downhill with service and value for a couple years no.
Benihana - Troy, MI已於2024年11月4日回覆
Thanks for the feedback, Don! We're glad to hear you enjoyed our fried rice, but we're sorry to hear about the longer wait times and the difference in value compared to the other tables in the restaurant. We strive to provide a pleasant dining experience for all guests, and it seems we fell short this time. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your patience and understanding, and we hope to provide a better experience on your next visit. - Benihana - Troy Management Team
請問這對你有幫助嗎？

常見問答

Benihana - Troy, MI有與Postmates和Uber Eats合作提供外送服務。

目前有3987位OpenTable食客評分Benihana - Troy, MI，平均分數為3.8顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2024年11月23日

下午7:00

今天已有43人次預訂

預訂外送或外帶

48084 MI Troy, 1985 W. Big Beaver Road,

用餐區

其他資訊

十字路口
Crooks
鄰近地區
Troy
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
Free parking for Benihana guests
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(248) 649-6340
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Troy, MI

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day

人氣菜餚

Benihana Trio

Shrimp Sushi

Filet Mignon

菜單

其他3,987位顧客怎麽説

整體評分和評論

食客首選

常見問答

Benihana - Troy, MI有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Troy, MI餐廳的評分如何？

Benihana - Troy, MI目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊

媒體報導

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day