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  3. Detroit / Eastern Michigan
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Steak And Lobster Xpx - Benihana - Troy, MI,MITroy

Benihana - Troy, MI

3.6
3.6
4063則評論
$30及以下
日式料理

訂位

2位
下午7:00
今天已有31​人次預訂
  • 適合特殊節日
  • 適合團體聚餐
  • 氣氛熱絡
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

  • 餐廳風格
    休閒餐飲
  • 價位
    $30及以下
  • 料理
    日式料理
  • 營業時間
    星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
  • 電話號碼
    (248) 649-6340
  • 付款選項
    Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
  • Dress code
    正式休閒
  • 外燴
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • 鄰近地區
    Troy
  • 十字路口
    Crooks
  • Parking details
    Free parking for Benihana guests
  • 其他
    啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

其他4,063位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.6
3.6(根據最近的評分)
  • 4食物
  • 3.5服務
  • 3.4氛圍
  • 3.1CP值

噪音尚可

4,063 則評論
  1. Frank

    Detroit

    2則評論

    2.0

    2則評論

    在1天前用過餐

    1. 整體 2
    2. 食物 5
    3. 服務 1
    4. 氛圍 3
    The food was great as always but, for the 1st time the server was horrible. She kept disappearing the cook had to leave 2 times to get things that were not loaded on the cart for our dinners. The server was wearing a coat and was gone for 30 minutes at a time. She was very spotty on things and seemed annoyed when we asked her questions. I am hoping on my next visit we don't get this server as I will be asking for someone else if we do. We have never had a problem before so this we quite shocking. We will be back but, on guard moving forward. Also the menus were new and looked very appealing to the eyes but, the prices have moved up about 30% we came for my daughters birthday. We come about 6 times a year and I would suggest that you change your birthday certificates from a $30 certificate to a $42 Certificate to balance where it was to reflect the new prices. Looking forward to coming again in a few months but, hopefully things will be as they have been in the past not as they were last night.

    請問這對你有幫助嗎?

  2. Loraine

    Detroit

    3則評論

    2.0

    3則評論

    在1天前用過餐

    1. 整體 2
    2. 食物 5
    3. 服務 1
    4. 氛圍 4
    To start, the chef was amazing! Very engaging, had sense of humor and kept us laughing! However, the server gave our table very poor service! At first, we sat at a table that had a drip from the hood vent. It dripped a cloudy-brownish liquid that splashed onto 2 plates. We addressed, and were moved to the next table over before ordering. When the beverages came out, no straws were left. Throughout the night, it was as if the server forgot that she was serving our table. We had to wait, long periods in between before we were checked on. We sat there with empty glasses of water & beverages without refilling. Fast forwarding to the end of dinner. All guests had finished eating with our remaining food sitting in front of us, waiting on server to come back so we could ask for the check and carry out boxes. The server finally comes back around, but she was looking very confused and discombobulated. I asked, “Are you ok?” Instead of realizing everyone was ready to check out, she brings a picture of water and fills one of the guests empty glass. This couple already had their to go boxes in front of them, ready to go and just needed the check! We also had to remind her to bring the carry out items and we were not offered the ice-cream, we had to mention it but got that to go. We also waited too long for the server to come back with our receipts and cards! Overall, this was the worse service I have ever experienced from Benihana from the server!

    請問這對你有幫助嗎?

  3. Rebecca

    VIP

    Detroit

    2則評論

    1.0

    2則評論

    在1天前用過餐

    1. 整體 1
    2. 食物 4
    3. 服務 3
    4. 氛圍 1
    The food was great, service ok and restaurant ambiance was awful! The table we were seated at had extremely cold outside air rushing in through the overhead hood vent. Granted it is extremely cold in Michigan right now, however, this was ridiculous. We thought once the chef came it would get better because the hood vent would be on sucking the cold air out along with the smoke from the food cooking. Unfortunately the hood vent was not working. When I said something to the chef he said "I guess it is not working" and then just moved the smoking zucchini to the other side of the grill. I complained to the waitress how cold it was and she didn't offer any solution either. It was so cold that our food only stayed warm for about 10 minutes. I went to speak with the manager - she barely offered an apology. We visit this location at least 10 times a year - have even spent every Christmas Day there for the last 15 years (with the exception of Covid years). Very disappointed for the staff not caring enough to move us and/or compensating us. May need to reconsider visiting this location again.

    請問這對你有幫助嗎?

  4. Chris

    Detroit

    2則評論

    3.0

    2則評論

    在2天前用過餐

    1. 整體 3
    2. 食物 5
    3. 服務 3
    4. 氛圍 4
    Service was very slow and not engaged waited 45 minutes once we were seated for beverages and a full hour and 15 minutes before the chef arrived to cook . Price point is top end and disappointing because of the service . Bill was $600 plus for 6 adults Wo t chose to go back

    請問這對你有幫助嗎?

  5. LAKSHMI

    Detroit

    2則評論

    2.0

    2則評論

    在3天前用過餐

    1. 整體 2
    2. 食物 4
    3. 服務 3
    4. 氛圍 4
    While I appreciate the lively and engaging hibachi setup, there were some aspects that left us disappointed. I am vegetarian, and my family dont eat beef. Unfortunately, we were seated at a shared table where the chef cooked beef and other non-vegetarian items on the same grill using the same utensils. This made us uncomfortable, and we were unable to fully enjoy the meal. We ended up eating only rice and taking the rest of the food home, which didn’t feel worth the $50 per person we paid. In other hibachi restaurants we’ve visited, staff members ask about dietary preferences or concerns before seating guests. This small consideration ensures everyone has a pleasant experience. It would be great if your restaurant could adopt a similar approach. When I expressed my concerns to the front desk, I felt they were not addressed with the seriousness I expected. While $50 per person may not be a significant amount for some, it is a premium price for a middle-class family like ours who dine out only occasionally. I hope you take this feedback constructively to improve the experience for guests with dietary restrictions or preferences in the future. I look forward to hearing how you might address these concerns.
    Benihana - Troy, MI已在1天前回覆
    Thanks for the review, Lakshmi. We're sorry to hear about your experience at our Benihana - Troy, MI location. We take pride in providing a diverse menu and accommodating all dietary needs, and we regret that we fell short in your case. We understand your concerns and will certainly take them into account as we continuously strive to improve our guests' experiences. We hope to have another chance to provide a better dining experience in the future.

    請問這對你有幫助嗎?

  6. Jennifer

    Detroit

    17則評論

    2.0

    17則評論

    在4天前用過餐

    1. 整體 2
    2. 食物 3
    3. 服務 1
    4. 氛圍 1
    Took an hour to get a drink, had to go to bar for second one and bartender was not cooperative and didn’t want to give drink but wanted us to go back to waitress. Table was never cleared. Just disappointed. Not very much ambiance like a higher end restaurant but still charged high end prices.

    請問這對你有幫助嗎?

  7. julie

    Detroit

    4則評論

    4.0

    4則評論

    在5天前用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 4
    4. 氛圍 5
    My daughter has multiple food allergies and it was handled very well. Someone else at the table was a vegan so my daughter’s food was made first and then the vegan food and then the rest of the table. It was a great experience. Our waitress disappeared during the last 1/2 of our meal and we had to find her to get our bills and take home containers. It was a great birthday celebration for my daughter!
    Benihana - Troy, MI已在4天前回覆
    Thanks for the review, Julie! We're thrilled to hear that your family-friendly celebration at Benihana - Troy, MI was a great one. It's wonderful to know that our team was able to accommodate your daughter's dietary needs and provide an enjoyable dining experience. We apologize for the longer wait time you experienced, and we're working on improving that. We appreciate your feedback and look forward to serving you again soon.

    請問這對你有幫助嗎?

  8. Darryl

    Detroit

    2則評論

    4.0

    2則評論

    在6天前用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 4
    4. 氛圍 5
    Our server China and chef K were excellent.The location was clean.
    Benihana - Troy, MI已在4天前回覆
    Hi Darryl, Thank you for taking the time to review us. We're glad to hear that you enjoyed your experience at Benihana - Troy, MI. It's great to know that our team and the chefs met your expectations. We take pride in maintaining a clean and safe environment for our guests, and we're glad you appreciated our location as well. We hope to see you again soon.

    請問這對你有幫助嗎?

  9. Michael

    Detroit

    1則評論

    5.0

    1則評論

    在6天前用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5
    Thom was great with his service and culinary skills. Highly recommend him…
    Benihana - Troy, MI已在4天前回覆
    Hi Michael, Thank you so much for your kind words and high ratings! We're thrilled to hear that you enjoyed your culinary experience at Benihana - Troy, MI. We always strive to provide excellent service and it's great to know that we met your expectations. We're also glad to know that you highly recommend us. We appreciate your feedback and look forward to serving you again soon. Best regards, The Management Team

    請問這對你有幫助嗎?

  10. Cynthia

    Detroit

    2則評論

    2.0

    2則評論

    在7天前用過餐

    1. 整體 2
    2. 食物 2
    3. 服務 3
    4. 氛圍 2
    Ordered a glass of wine at the bar and was served in a Brandy snifter, possibly because there was very little left in the opened bottle. Food quality was very poor.
    Benihana - Troy, MI已在5天前回覆
    Hi Cynthia, We're really sorry to hear about your experience at Benihana - Troy, MI. It's disappointing to know that we didn't meet your expectations in terms of food quality and wine serving. We pride ourselves on the quality of our dishes and it's clear we missed the mark this time. We appreciate your feedback and will certainly look into this matter. We hope you'll give us another chance to provide you with a better dining experience. Best regards, The Management Team

    請問這對你有幫助嗎?

常見問答

Benihana - Troy, MI有與Postmates和Uber Eats合作提供外送服務。

​目前有4063位OpenTable食客評分Benihana - Troy, MI​,平均分數為3.6​顆星。

是的,你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位
下午7:00
今天已有31​人次預訂

預訂外送或外帶

Benihana - Troy, MI的Google地圖

48084 MI Troy, 1985 W. Big Beaver Road,

用餐區

其他資訊

  • 十字路口
    Crooks
  • 鄰近地區
    Troy
  • 營業時間
    星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
  • 價位
    $30及以下
  • 料理
    日式料理
  • 餐廳風格
    休閒餐飲
  • Dress code
    正式休閒
  • Parking details
    Free parking for Benihana guests
  • 付款選項
    Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
  • 其他
    啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒
  • 電話號碼
    (248) 649-6340
  • 外燴
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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