Benihana - Wheeling, IL

4.4

1814則評論

$30及以下

日式料理

訂位

2位

2025年1月21日

下午7:00

今天已有25人次預訂

適合特殊節日
適合團體聚餐
氣氛熱絡

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
電話號碼
(847) 465-6021
網站
https://www.benihana.com/
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

位置
60090 IL Wheeling, 150 N Milwaukee Ave,
鄰近地區
Wheeling
十字路口
Dundee Rd
Parking details
私人停車場
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

其他1,814位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

4.4

4.4（根據最近的評分）

4.4食物
4.4服務
4.3氛圍
4CP值

噪音 • 尚可

食客首選

North Suburbs
親子友善
North Suburbs
適合特殊節日

1,814 則評論

A
Adam
VIP
Chicago
7則評論
1.0
7則評論
在2天前用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 1
Went for a birthday dinner for my girlfriend. They “couldn’t find” our reservation. Kept asking for name and phone number. I showed them the open table email with name phone number and confirmation. They still said they couldn’t find it. Our reservation was for 7pm. They forgot about us and we didn’t get seated until 730pm. After being seated at a table with TEN people, our server took another 35 minutes to bring us our drinks. It was bad enough how little room we had at the table but then it was also FREEZING cold. By the time we got our drinks, we couldn't feel our hands. Throughout the rest of the 2.5 hour long meal we only saw our server two more times and one of them was to drop off another drink 30 minutes later(again). I just can’t believe how poorly this birthday meal went. Very disappointed in everything. Not to mention they cooked my vegetarian girlfriend’s tofu LAST. So she didn’t get her food until about 9pm. She didn’t even eat a bite of it, just got it to go because it had been so long. My food was ice cold within about 3 minutes due to the freezing air coming in. So while waiting for my girlfriends food so we could eat together, I ended up snacking on ice cold lobster shrimp and scallops. Needless to say, I wouldn’t recommend coming here on a weekend for any special occasion in the winter. What a nightmare. We’ve had mixed experiences here, but this was definitely one of the worst!!
Benihana - Wheeling, IL已在1天前回覆
Hi Adam, We're sorry to hear about your experience at Benihana - Wheeling, IL. We apologize for the inconvenience caused by the reservation mix-up and the delay in service. We understand how important special occasions are and we regret that we did not meet your expectations. We're also sorry about the food temperature and the inconvenience caused to your vegetarian girlfriend. Your feedback is invaluable for us to improve our service. We hope you'll give us another chance to make your next visit more enjoyable. Best regards, Benihana - Wheeling, IL Management Team
請問這對你有幫助嗎？
J
Jessica
Chicago
3則評論
5.0
3則評論
在3天前用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Great place! Staff is very nice and the portions are very reasonable
Benihana - Wheeling, IL已在1天前回覆
Thanks for visiting us, Jessica! We're thrilled to hear that you enjoyed your experience at Benihana - Wheeling. Our team strives to provide great service and a comfortable dining environment, and we're glad you appreciated it. We're also happy to know that you found our portions reasonable. We hope to see you again soon!
請問這對你有幫助嗎？
N
Nichole
Chicago
1則評論
1.0
1則評論
在2025年1月12日用過餐
1. 整體 1
2. 食物 4
3. 服務 1
4. 氛圍 1
Lena was my server. She frequently missed part of my order and brought me the wrong cocktail. Lena has a very thick accent and is very hard to understand which is not that big of a deal however she cannot understand basic requests. she brought out only three courses because she forgot the salad. so she had to come back after everyone ate to bring our salads. lastly when it was time to pay I brought cash for her tip so i paid the total on my card and was getting cash to tip. and she said very loudly “NO GOOD?” my Fiancé thought his amex wasn’t working but she said again loudly “NO TIP?” then i stepped in and told her i was tipping in cash but not anymore. I asked to talk to a manager and i did she apologized and said it wouldn’t happen again no offer of a gift card or compensation for our meal. I would never go back with Lena as my server.
Benihana - Wheeling, IL已在3天前回覆
Thanks for the review, Nichole. We're really sorry to hear about your experience at Benihana - Wheeling, IL. We always strive to provide excellent service and it's clear we missed the mark this time. We apologize for the confusion with your orders and the mix-up with the tipping issue. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide the quality service you deserve. Best, The Management Team
請問這對你有幫助嗎？
S
Sandie
Chicago
14則評論
5.0
14則評論
在2025年1月12日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Finally, a great experience for our dinner. Chef was energetic and entertaining. The food was cooked to perfection.
Benihana - Wheeling, IL已於2025年1月13日回覆
Thanks for the review, Sandie! We're thrilled to hear that you had a great experience dining with us at Benihana - Wheeling, IL. We're glad you enjoyed the energy and entertainment from our chef. It's wonderful to know that our team was able to prepare your meal to perfection. We appreciate your feedback and look forward to serving you again soon.
請問這對你有幫助嗎？
OT
OpenTable食客
Chicago
1則評論
1.0
1則評論
在2025年1月11日用過餐
1. 整體 1
2. 食物 4
3. 服務 4
4. 氛圍 2
Your prices have Increased so much and it’s not worth it anymore.
Benihana - Wheeling, IL已於2025年1月13日回覆
Dear Guest! Thanks for the feedback. We're sorry to hear that you found our prices to be higher and no longer worth it. We strive to provide a great experience for our guests, and it's clear we fell short in this instance. We appreciate your patience and understanding, and we hope to have the chance to serve you again in the future.
請問這對你有幫助嗎？
C
Cindy
VIP
Chicago
10則評論
5.0
10則評論
在2025年1月7日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Very nice evening for my daughters birthday. All service was excellent as well as the food and quantity! We will definitely go again.
Benihana - Wheeling, IL已於2025年1月8日回覆
Thanks for the feedback, Cindy! We're thrilled to hear that you and your daughter had a wonderful birthday celebration at Benihana - Wheeling, IL. It's great to know that you enjoyed our food and service as well as our quantity. We appreciate your kind words and look forward to welcoming you back for more memorable meals. Best regards, The Management Team
請問這對你有幫助嗎？
T
Tina
Chicago
62則評論
5.0
62則評論
在2025年1月6日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Always excellent service and food!. Can’t wait to go back!!
Benihana - Wheeling, IL已於2025年1月8日回覆
Hi Tina, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed both our service and food at Benihana - Wheeling, IL. It's always a pleasure to serve you and we're delighted that we've made your dining experience enjoyable. We look forward to welcoming you back soon! Best wishes, The Management Team
請問這對你有幫助嗎？
L
LorieAnn
San Francisco
20則評論
3.0
20則評論
在2025年1月4日用過餐
1. 整體 3
2. 食物 4
3. 服務 5
4. 氛圍 3
Received a text message on our way there that our table was ready. Arrived 10 minutes early and did not get seated until 30 minutes after our reservation. Then they wanted to try and put 9 adults at the table. Was not happy at all!!
Benihana - Wheeling, IL已於2025年1月6日回覆
Thanks for the review, LorieAnn. We're sorry to hear about the issues you faced with seating and the overcrowding. We strive to ensure our guests have a comfortable and enjoyable dining experience. We appreciate your patience and understanding. Your feedback is valuable to us as we strive to improve. We hope to serve you again and provide a better experience.
請問這對你有幫助嗎？
W
Whitney
VIP
Chicago
2則評論
5.0
2則評論
在2025年1月1日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
They were Late seating us even with a reservation. We had a reservation for 7 people @530pm. Some little kids with us too who wanted to eat!
請問這對你有幫助嗎？
NJ
NeelaJ
VIP
Chicago
59則評論
3.0
59則評論
在2024年12月31日用過餐
1. 整體 3
2. 食物 3
3. 服務 3
4. 氛圍 4
Was so hoping to find a good Hibachi place after Kampai closes- unfortunately nothing compares! Was good- but have had better. Quality good- just not cooked well.
請問這對你有幫助嗎？

常見問答

Benihana - Wheeling, IL有與Postmates和Uber Eats合作提供外送服務。

目前有1814位OpenTable食客評分Benihana - Wheeling, IL，平均分數為4.4顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2025年1月21日

下午7:00

今天已有25人次預訂

預訂外送或外帶

60090 IL Wheeling, 150 N Milwaukee Ave,

用餐區

其他資訊

十字路口
Dundee Rd
鄰近地區
Wheeling
營業時間
星期一–星期四, 星期日 11:00–22:00 星期五, 星期六 11:00–23:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
私人停車場
付款選項
Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.benihana.com/
電話號碼
(847) 465-6021
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Wheeling, IL

訂位

預訂外送或外帶

用餐區

其他資訊

菜單

其他1,814位顧客怎麽説

整體評分和評論

食客首選

常見問答

Benihana - Wheeling, IL有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Wheeling, IL餐廳的評分如何？

Benihana - Wheeling, IL目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊