Black Angus Steakhouse - Ontario

Black Angus Steakhouse - Ontario 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Johnny

   Los Angeles1則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 3

   I was looking forward to dining, since not been in a while. Location was empty for the weekend, which should have been an indication. My party of 4 was seated in a small area with others around to appear to be busy. Our order was taken, upon seating our table was dirty and wet from drinks from previous guests. I ordered the Rib Eye with Roasted Garlic & Herb Butter ; medium rare, and it was overcooked( WELL DONE) and a poor cut. In my opinion for a steak house, the steaks should be cook to perfection and cooked to how customer requested and should be a higher quality cuts for the price. My steak was remade and was better but had no Roasted Garlic & Herb Butter on top, which is an additional charge, plus quality of cut was not any better. The Cut of steak was so thin I do not believe it was not even a 1/4 " thick. Now for the sides. I order the mac & cheese which was surprisingly good. But the Au Gratin Potatoes were not edible. They were oily, mushy and bland. They looked like they were reheated from a previous day and just were not fresh. Overall, my experience was just not good. There are plenty of other options to go to and this place is not one I think I will be back to anytime soon. I believe in quality and you get what you pay for, but for $200, Black Angus will definitely not be an option for me.
   

   Black Angus Steakhouse - Ontario已在2天前回覆

   We appreciate you bringing your concerns to our attention, Johnny. Our aim is to provide guests with a top-notch dining experience, and we regret that we missed the mark during your visit. Your feedback about the steak quality, preparation, and sides is valuable to us, and we'd like the opportunity to address this further. Please share your contact information directly at our website so we can discuss this with you.
   

   請問這對你有幫助嗎？

2. R

   Rhonda VIP

   Los Angeles56則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Had a great time here with the hubby. My only complaints were the brought my husband’s food out way before mine. He was done by the time i got mine. The asparagus had hard ends left on and they served a dinner meal on an appetizer plate. I had to ask for a bigger plate so I could cut my steak. Food and drinks were good.
   

   請問這對你有幫助嗎？

3. S

   Susan VIP

   Los Angeles6則評論

   1.0

   在2025年4月5日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   It’s such a shame st how run down the place is. The drinks were terrible and the food was mediocre. Service was somewhat okay but not up to par.
   

   Black Angus Steakhouse - Ontario已於2025年4月7日​回覆

   Thank you for sharing your feedback, Susan. We aim to provide an outstanding experience and your insights are important to us as we strive to improve. Please provide your contact information directly at our website so we can better understand your visit and work to make things right.
   

   請問這對你有幫助嗎？

4. K

   Kari

   Orange County2則評論

   5.0

   在2025年4月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Valdivino was an excellent server. Very patient and friendly. Place was exceptionally clean. It was a great experience!
   

   請問這對你有幫助嗎？

5. S

   Steven

   Los Angeles1則評論

   5.0

   在2025年4月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food was good, service was great and drinks where strong. Campfire feast dinner for 2 is a good deal with a lot of food!
   

   請問這對你有幫助嗎？

6. C

   Cindy

   聖地亞哥2則評論

   4.0

   在2025年3月31日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   The server was outstanding. I don't think their soup was made fresh, on-site. It was more like canned soup, which was disappointing. The steak had a greasy taste, though it wasn't a fatty pc of meat(?). I'd suggest scraping the grill before cooking each steak. They toasted the bread, which dried it out. That kind of bread is best untoasted or not thrown in an oven. The reviews I read online were so positive. So, I don't know what went wrong.
   

   請問這對你有幫助嗎？

7. J

   Jay VIP

   Las Vegas6則評論

   1.0

   在2025年3月29日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   Terrible food and service a waste of time and money
   

   Black Angus Steakhouse - Ontario已於2025年3月31日​回覆

   We’re sorry to hear about your experience, Jay. Our aim is to offer delicious food and attentive service to all our guests. We take your concerns seriously and would like to address them. Please provide your contact information directly at our website so we can better understand what happened.
   

   請問這對你有幫助嗎？

8. D

   Daniel

   Los Angeles1則評論

   2.0

   在2025年3月25日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 1

   I was nice to have all my adult children with me at Black Agnus and have dinner together. Upon arriving to our 7 pm reservation, there was no one at the hostess desk for at least 10-12 minutes. Even though she apologized, it seemed unreasonable. Once seated, our server appeared bothered and not happy. She did not care to ask how we were doing or bothered to offer any specials. We felt ghosted and had the bus boy refill our drinks. The only thing she pointed out was that our receipt had the tip percentages. Dinner was pleasant, but our service was poor. We regrated not going to Clearman's North Woods Inn.
   

   Black Angus Steakhouse - Ontario已於2025年3月26日​回覆

   Thank you for sharing your thoughts, Daniel. We're happy to hear you enjoyed a family dinner with us, but it’s concerning to learn about the service challenges you faced. Providing attentive service is our goal, and we apologize for falling short during your visit. To address these concerns, please provide your contact information directly at our website.
   

   請問這對你有幫助嗎？

9. G

   Gary

   Central Coast11則評論

   5.0

   在2025年3月22日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Service was slow but Luis did the best he could. I think they were missing some help.
   

   請問這對你有幫助嗎？

10. K

    Kim

    Chicago14則評論

    5.0

    在2025年3月9日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Good steakhouse for the money. Friendly efficient staff. Easy to get a reservation
    

    請問這對你有幫助嗎？