Cafe Sierra at Hilton Universal City

Cafe Sierra at Hilton Universal City 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Mark

   Los Angeles37則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Been coming here for years. Always terrific. Excellent selection of various foods Seafood selection is incredible. Service is spot on. Easy parking.
   

   Cafe Sierra at Hilton Universal City已在今天回覆

   It's wonderful to hear you've enjoyed our terrific offerings and excellent service for years! We appreciate your kind words about our food and easy parking. We look forward to welcoming you back again soon! The Cafe Sierra Team
   

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2. P

   Preem

   Tampa5則評論

   2.0

   在1天前用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   The only good thing i liked was the seafood. Seafood was fresh and delicious. Oysters, crab legs, big shrimps, scallops, and lobsters were my fav of the night. Others such as prime ribs and duck were very dry. Very limited selections here compared to the price of $160. Every section of food was tiny. They started to clean up and put food away at 9:30 pm when we were still eating. We felt rushed. Very disappointed. The total of 2 was $401. Not worth it in my opinion based on the food selections and service we got.
   

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3. B

   Bridgette

   Orange County1則評論

   4.0

   在1天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   I’d give the experience a 8/10 the only reason it wasn’t 10/10 the whole lobsters were over cooked and I was given two king crab legs at a time which is a bit deceiving from what’s promoted on the instagram page . Lamb chops were awesome and the best sangria I’ve ever had
   

   Cafe Sierra at Hilton Universal City已在今天回覆

   Thank you for your feedback! We're glad you enjoyed the lamb chops and sangria. We apologize the whole lobsters were overcooked and for any confusion regarding the king crab legs. We hope to earn that 10/10 on your next visit! The Cafe Sierra Team
   

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4. M

   MaryAnn

   Los Angeles5則評論

   5.0

   在2025年4月13日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food was amazing the lobster claws and shrimp were awesome. Also Korean BBQ and fresh sushi 🍣 was outstanding. The bottomless mermosa is a hit. My friends and I stayed for 3 hours and not once did we feel uncomfortable or think we had to leave. It was a wonderful afternoon.
   

   Cafe Sierra at Hilton Universal City已於2025年4月14日​回覆

   We're delighted you enjoyed our seafood, BBQ, sushi, and mimosas. Creating a relaxed, enjoyable experience for our guests is our priority. We hope to welcome you and your friends back soon! The Cafe Sierra Team
   

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5. S

   Scott

   Los Angeles2則評論

   5.0

   在2025年3月31日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great experience and always great food. Extra charges were unexpected but no tip balances it out. We tipped anyway because service was great.
   

   Cafe Sierra at Hilton Universal City已於2025年4月2日​回覆

   Thank you for the wonderful review! We're so glad you enjoyed the food and service. The Cafe Sierra Team
   

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6. J

   Julie

   Orange County1則評論

   5.0

   在2025年3月30日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   The experience was great as always. Maybe I came at a busy time because my empty plates and drinks were unfilled. The service redeemed at the end. Inconsistent from the very last experience. I was celebrating a birthday and the server joined in. He had an amazing voice. The food was overall good. Some was over cooked but not a deal breaker. It is a no tip facility. But a facility charge does get added on the bill at the end. Something to note for next time.
   

   Cafe Sierra at Hilton Universal City已於2025年4月4日​回覆

   Thank you for your feedback. We're glad you enjoyed your overall experience and the server made your birthday special. We apologize for the inconsistencies you experienced and will address this to ensure a smoother experience next time. The Cafe Sierra Team
   

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7. M

   Mary

   Los Angeles4則評論

   3.0

   在2025年3月30日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 3

   I was very disappointed in that there wasn’t any fresh vegetables or fruit on the buffet. The dinning room layout looked like a Chinese buffet, not a $137 PP dining experience. Good were heaving sauced so one could know if the fish or meats were fresh. No chicken on the menu at all. In addition they have added a 15% facility fee which does not Cover the tip for the waiters. Not sure if I will frequent Cafe Sierra in the future.
   

   Cafe Sierra at Hilton Universal City已於2025年4月2日​回覆

   We are sorry to hear your recent experience at Cafe Sierra did not meet your expectations. We appreciate your feedback regarding the buffet selection, dining room layout, and facility fee. Cafe Sierra is a no tipping establishment and we do charge a 15% mandatory facility fee used to fund administrative costs to sustain the overall operations of our business. We strive to provide a high-quality dining experience and your comments are valuable as we continuously work to improve. The Cafe Sierra Team
   

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8. M

   Manuel

   Las Vegas1則評論

   3.0

   在2025年3月29日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   The service was a bit disappointing. The drinks weren't cold, and the food wasn't as good as usual. I love that place, but this time I was disappointed.
   

   Cafe Sierra at Hilton Universal City已於2025年4月2日​回覆

   Thank you for your feedback. We sincerely apologize that your recent experience didn't meet your expectations. We're disappointed to hear about the cold drinks and food quality. We value your loyalty and hope you'll give us another chance to provide the excellent experience you usually enjoy. Please feel free to contact us directly to discuss this further. The Cafe Sierra Team
   

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9. M

   Maria VIP

   Los Angeles9則評論

   5.0

   在2025年3月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Wonderful, friendly and accommodating staff! Food was so delicious and fresh! I love crab legs and had both cold and hot.. I enjoyed it hot better, but loved the fact that I can try both here and have as much as I wanted! The Buffett price includes your drinks alcohol and non alcohol, that was an awesome surprise for me! Thank you Cafe Sierra for friendly service and very delicious seafood and prime rib and desserts! Oh I almost forgot Roger, the guitarist your musician, while dining is absolutely great! He sets the ambience to make it complete….We’ll be back!! And shout out to Michael/Miguel… he actually sang Happy Birthday to my Brother, the reason we were there for this wonderful experience!
   

   Cafe Sierra at Hilton Universal City已於2025年4月2日​回覆

   Thank you for your wonderful review! We're so happy you enjoyed the fresh seafood, especially the crab legs, and the surprise of our inclusive beverage offering. It's fantastic to hear Roger's music and Michael/Miguel's birthday serenade enhanced your brother's celebration. We look forward to welcoming you back to Cafe Sierra! The Cafe Sierra Team
   

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10. J

    Jose Luis

    Los Angeles1則評論

    5.0

    在2025年3月22日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Server was awesome treating my mom well i think it was micheal he was soo nice it was my moms birthday he treated her like a queen awesome server thank you for making my moms dinner an awesome dinner
    

    Cafe Sierra at Hilton Universal City已於2025年3月24日​回覆

    We're delighted Michael made your mom's birthday so special! We'll be sure to pass along your kind words. It's our pleasure to create memorable moments. The Cafe Sierra Team
    

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