位於Heathrow​的優質下午茶餐廳

The service from entry to Bill’s to our main server, Maia, was excellent. We were a party of 10 so could have been difficult but Maia and the others helping were professional and delightful when ordering drinks and the entrees. Bill’s are a chain but each has its own vibe and the Richmond restaurant is one if the best. Great ambiance, service and food so great choice for group gathering for a meal.

Beautiful setting, delicious food, and attentive staff. A wonderful experience for our whole family.

We had an exceptional experience during our visit. The outside staff went above and beyond by assisting me as I arrived with my baby and two toddlers in tow. Their kindness and attentiveness made us feel very comfortable, and the entire staff exceeded our expectations. The afternoon tea was delightful, and we thoroughly enjoyed our time there. There were a couple of other families with toddlers and babies as well. My own toddlers, aged 3 and 6, were seated throughout the meal. Once they finished eating, they were excited to see the Christmas tree outside and walked a little quickly in their excitement. Unfortunately, one of the other guests, an older gentleman, commented rudely, asking us to control the children. While we understand that shared spaces require mutual respect, we felt it was an unnecessary remark, as public places naturally involve a lively atmosphere. Despite this minor incident, the staff’s exceptional service and the lovely ambiance made our visit truly enjoyable. Definitely will visit again

Lovely and delicious tea in a comfortable and charming atmosphere.

I had a very relaxing time. The food was unique and different from afternoon tea in other hotels. I really liked the scones here. They were crispy, small, easy to eat and the jam was delicious. I was also happy that they provided high chairs for my baby. The atmosphere is casual, perfect for visiting with my kids. It was full when I visited. Everyone enjoyed chatting so I didn't have to worry if my kids were a bit loud.