- 整體 1
- 食物 3
- 服務 1
- 氛圍 3
Not a great evening at all. The Maître D wore sweats and tennis shoes, never said hello, how are you, just said our table is ready upstairs. We were exactly on time for our 7:45 reservation.
Then we received drinks and an appetizer and sat around waiting for the next hour. Meanwhile several parties finished up their meals, the waiter people cleared the tables and sat new parties. 45 minutes later and all the new parties were served drinks, appetizers and meals. We were falling asleep. After 1 hour and 15 minutes our food arrived. I told the waitress it was poor taste to serve all the party's that arrived 1/2 after us before serving us. She said it was due to our large party. We had 5 people. Since when is 5 people a large party? We sat right in the middle of the upper large room, hard to miss. All night the staff kept busy running around but no one ever stopped by our table to check on us.
So for the chef to think it was okay to make us wait an hour before cooking our meals, for the waitress to do nothing to to sort things out, for our meals arriving 1 hour and 15 minutes later, I can only say we were all tired, and disappointed. The food wasn't worth the hassle. My meatloaf had some artificial smoke flavoring added to it which was overwhelming and not appreciated. We live 2 blocks away and have frequented this restaurant often, but honestly, for 468.00 it would have been better to stay home and cook ourselves. Firefly used to have a great staff. We won't be recommending Firefly anymore. I am 66 years old, and this was the first time in my life I refused to leave a tip. They lost out on $80.00. I believe tips are earned, not guaranteed, and I have a low bar. Firefly was just that bad last night.