Kona Grill - Boise

Kona Grill - Boise 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Jean

   Denver1則評論

   3.0

   在1天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 4
   4. 氛圍 4

   Easter brunch didn’t offer retire regular brunch items. No choices at all other than the set menu. High price for basic breakfast items.
   

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2. S

   Shane

   Boise2則評論

   1.0

   在1天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   The food was poor quality, we didn’t even get plates until after the food was cold. The advertisement included cinnamon rolls which they didn’t have. They weren’t even that busy. Total waste off money 40$ a plate, 3 of us, plus extra for prime rib , 25$, super thin cut and over cooked. We will never go back and I strongly suggest if you’re reading this don’t waste your time or money.
   

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3. D

   Dennis

   Poconos9則評論

   4.0

   在2025年4月8日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 3

   Very good service though it was fairly slow as usual. Very friendly and knowledgeable. Food was very good or better as usual. I always recommend Kona!
   

   Kona Grill - Boise已於2025年4月10日​回覆

   Thanks for the 4 star review, Dennis! We look forward to seeing you again in the near future!
   

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4. R

   Renee

   Boise3則評論

   3.0

   在2025年3月16日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 4

   Our experience today was far below the usual standard. It was well below expectations. Both the food and service were subpar. Because we usually have an excellent experience we will return and chalk today as an off day all around.
   

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5. T

   TONYA VIP

   Boise2則評論

   3.0

   在2025年3月9日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 4

   Our server was very sweet, and she did a great job of notifying the manager when we sent a dish back because it was VERY overcooked chicken. Management was super proactive and tried a few times to bring a replacement meal or free dessert, but my hubby kindly declined. Bar service was slow, but drinks were good. I used to love this place…unfortunately it just seems to have taken a hit with food quality over the years.
   

   Kona Grill - Boise已於2025年3月11日​回覆

   Thank you for your feedback, Tonya. We're sorry to hear about your experience with your meal, and we appreciate your input. Please feel free to contact us directly to discuss your experience further at 208-922-6511
   

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6. OT

   OpenTable食客

   Boise1則評論

   1.0

   在2025年3月9日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 3

   Waited over an hour and a half for our party to be served food. Saw a large party get sat AFTER US, get their food, eat, pay, and still leave before we receive anything. Then, when we received our food, steak temps weren't right. But guess what? We didn't want to wait another hour for it to be "corrected" Food portions were so small. One of our guests finished his food in 5 minutes. This place used to be better. Stop making so many reservations and blaming it on the kitchen. You ruin the experience on the guests who book with you. That is on the restaurant and the managers.
   

   有1​人認為這對他/她有幫助

7. M

   Maria

   Boise2則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We enjoyed good meal and good atmosphere. Good service. They are very kind.
   

   Kona Grill - Boise已於2025年3月11日​回覆

   Thanks for the 5 star review, Maria! We're thrilled to hear that we provided amazing service. We look forward to seeing you again soon!
   

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8. OT

   OpenTable食客

   Boise1則評論

   2.0

   在2025年3月8日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 2
   4. 氛圍 3

   We went for brunch for the first time. Our waiter was training and that’s fine, we are patient people. The service was okay but I never got a coffee refill and I didn’t get the bacon I ordered. I mentioned both things and they forgot. If it was slammed, I would totally get it but it was almost dead. The pancakes I got were like microwaveable instant pancakes. Whatever. Just wasn’t thrilled. People are nice but I probably won’t be back for brunch.
   

   Kona Grill - Boise已於2025年3月11日​回覆

   Thank you for your feedback. We're sorry to hear about your experience and appreciate your input. Please contact us directly 208-922-6511 to discuss further.
   

   有1​人認為這對他/她有幫助

9. I

   Isabela

   Los Angeles1則評論

   1.0

   在2025年3月2日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 3
   4. 氛圍 1

   Had a very poor experience here when we went out for a date night. Reached out to rectify the situation and it has been a month and I have not heard a word back. I gave 3 stars for service because the server was very sweet and did her best, nothing that happened was her fault but overall it was a terrible experience
   

   Kona Grill - Boise已於2025年4月5日​回覆

   Hello This is the General Manager of Boise Kona Grill. I wanted to first give you my apology about your experience here with us. I take this feedback very serious, I would like to invite you to please send me an email to open the lines of communication between you and I so I may be able to speak with you privately and my hope is get this fixed with you asap. Thank you for leaving this feedback and I look forward to speaking to you. Please contact me over the phone at 480-429-5406. I will be in all day Saturday 4.5.25
   

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10. M

    Michael

    Boise62則評論

    4.0

    在2025年3月1日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 4
    4. 氛圍 4

    We stopped in for Happy Hour on our Date Night. We sat on ther patio. The macadamis nut chicken and the roll were very good. It was a very good value Happy Hour prices. It is always fun to sit on the patio for casual conversation and to watch the people on the plaza. People were ahving fun, but the music was a little too loud.
    

    Kona Grill - Boise已於2025年3月4日​回覆

    Thank you for leaving a 4-star review! We aim to provide you with a 5-star Kona Experience on your next visit.
    

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