LB Steak - Santana Row

LB Steak - Santana Row 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. I

   Isabel

   San Francisco3則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Went here with for my mothers birthday and was not disappointed! Our server was very personable and made sure to check on us often. The food was on the pricer side but well Wirth the price, me and my partner shared the tomahawk for 2 ( could have easily fed 3 ) my mother had the lobster tail with a petite filet ( very good from what she said) the lobster was not over cooked and had was pretty meaty. My stepfather has the the ribeye which also had a very good flavor. We shared the sides which were very good as well stand outs were the Brussel sprout and the mashed potatoes, the Mac and cheese was pretty plain and middling to say the least but overall delicious food good cocktails great service
   

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2. C

   Cheryl VIP

   San Francisco64則評論

   3.0

   在2025年4月9日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 4
   4. 氛圍 4

   Not a good value for the money I spent. Both NY Strip steaks at the table were warm and dry. Add that there is a charge for water plus living wage on top of an entree that was not good, it was a disappointing experience.
   

   LB Steak - Santana Row已於2025年4月13日​回覆

   Thanks for the review, Cheryl. We're sorry to hear that your experience at LB Steak - Santana Row didn't meet your expectations. We take your comments about the NY Strip steak and the water charge very seriously and will work on improving these aspects. We also acknowledge your concerns about the living wage. We hope to have another chance to serve you better. LB Steak - Santana Row, The Management Team
   

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3. M

   Maria VIP

   San Francisco64則評論

   5.0

   在2025年3月30日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Always a great time at LB's. Lisa was a very good server. Food is always great.
   

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4. A

   Angelica VIP

   Las Vegas5則評論

   3.0

   在2025年3月30日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 5
   4. 氛圍 3

   My husband said the state was not that great very thin for ribeye
   

   LB Steak - Santana Row已於2025年3月30日​回覆

   Hello Angelica, Thank you for taking the time to share your feedback. We're glad to hear that you found our service satisfactory, but we're sorry to hear that you were not entirely satisfied with the ribeye. We strive to provide the best quality and variety of our dishes, and we appreciate your feedback as it helps us to improve. We hope to have the opportunity to serve you and your husband again soon, and provide a better experience. Best regards, LB Steak - Santana Row Management Team.
   

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5. S

   Suzie VIP

   San Francisco26則評論

   5.0

   在2025年3月30日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Lisa our server was excellent! Tonight I had the petite filet and was very juicy and tender! I tried the onion rings and it did not disappoint.
   

   LB Steak - Santana Row已於2025年3月30日​回覆

   Hi Suzie, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your petit filet and found it to be juicy and tender. It's great to know that our onion rings lived up to your expectations as well. We always strive to provide excellent service and delicious food to our guests, and your feedback is a testament to our efforts. We look forward to welcoming you back to LB Steak - Santana Row soon! Best Regards, LB Steak - Santana Row Management Team.
   

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6. M

   Mary Lou

   San Francisco14則評論

   5.0

   在2025年3月29日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We loved being here at LBSteak! The food is good the ambiance is fantastic and our waiter, Cody, was very good and enjoyable!
   

   LB Steak - Santana Row已於2025年3月30日​回覆

   Thanks for the review, Mary Lou! We're thrilled to hear that you enjoyed your visit to LB Steak - Santana Row. It's wonderful to know that our food and ambiance hit the mark for you. We're also glad to hear that our service met your expectations. We appreciate your feedback and look forward to welcoming you back soon!
   

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7. C

   CAROL

   Charlotte1則評論

   5.0

   在2025年3月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The overall experience was great. The staff was extra accommodating and extremely friendly.
   

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   LB Steak - Santana Row已於2025年3月28日​回覆

   Thanks for the review, Carol! We're thrilled to hear that you had a great experience at LB Steak - Santana Row. Our team goes above and beyond to ensure our guests have a memorable dining experience, and we're glad to hear that you found our staff to be friendly and accommodating. We appreciate your feedback and look forward to serving you again soon!
   

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8. n

   nichole

   San Francisco1則評論

   5.0

   在2025年3月22日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   LB steak is a must when in San Jose! The food is delicious every time and the service is excellent! I’ll be back!
   

   LB Steak - Santana Row已於2025年3月28日​回覆

   Thanks for visiting us, Nichole! We're thrilled to hear that LB Steak - Santana Row is a must when you're in San Jose. It's wonderful to know that you enjoy our delicious food and excellent service every time. We're always striving to provide the best experience for our guests and your feedback is greatly appreciated. We look forward to serving you again soon!
   

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9. T

   Tina VIP

   Central Coast3則評論

   5.0

   在2025年3月22日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Always have a great experience here because people here are awesome 💕
   

   LB Steak - Santana Row已在3天前回覆

   Thanks for visiting us, Tina! We're thrilled to hear that you always have a great experience at LB Steak - Santana Row. It's wonderful to know that our team's friendliness, attentiveness, and the quality of our food have made a positive impression on you. We truly appreciate your kind words and look forward to serving you again soon!
   

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10. J

    Jorge

    Tahoe2則評論

    1.0

    在2025年3月21日用過餐

    1. 整體 1
    2. 食物 2
    3. 服務 2
    4. 氛圍 1

    Not sure how or why everything took so long. 3 blinis for 1oz of caviar don’t make sense at all. Order a beer during the meal and I got it for dessert (did not charge me) but we got there at 5 restaurant was completely empty. Also staff cursing all loud in Spanish while setting up a big table not sure if they did not see us or did not care at all. Not the most professional way to act while guests are in the building. Really bad bday experience.
    

    LB Steak - Santana Row已於2025年3月21日​回覆

    Thanks for the review, Jorge. We're truly sorry to hear about your experience at LB Steak - Santana Row. We strive to provide an exceptional dining experience and it's clear we fell short during your visit. We apologize for the confusion with the orders and the poor service you experienced. We will address these issues internally to ensure better service in the future. We hope to have the opportunity to serve you again and provide a better experience. Best wishes, LB Steak Team
    

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