- 整體 2
- 食物 3
- 服務 3
- 氛圍 2
Booked this for NYE! I must say I was a bit disappointed . The cost was ridiculous for the value. It appeared that the restaurant was understaffed and the event wasn’t well thought out.
The staff was very kind but too overwhelmed for the number of guests they had.
The room we were in for dinner, had a large group already seated in the back of the room when we arrived. They were very loud and disruptive and that unfortunately ruined our experience of a nice NYE dinner and even caused other patrons to ask to be moved to the other room.
.
The after party at the bar downstairs was a flop.
The owners of the hotel, reserved one of the largest tables for their party, leaving their paid guests to mostly stand. It was overly crowded, the bar tenders were very busy and appeared overwhelmed, leaving some guests flustered trying to get drinks, I must say they were excellent though with the staff they had to work with. Great attitudes and always smiling!
There was no dance floor in the bar which would have been nice as well.
I paid for the meals and received a confirmation e mail that stated that myself and my guest would get free entry into the after party bar.
Upon arriving at the bar, I had to produce a receipt from dinner and show the waitress my e mail confirmation to not have to pay a cover. Seemed ridiculous to not have a better system knowing who got entry and who didn’t without paying a cover charge.
Maybe next time, have tickets that you receive once you pay for the meal, for people to show at the door or something.
With the cost of the previous meal , having to pay a cover for the bar after party seemed ridiculous for anyone to have to pay.
I would like to give a shout out to the bar tenders at the after party bar and waitress staff at Leonora they were very attentive and professional.