- 整體 2
- 食物 2
- 服務 3
- 氛圍 3
We used to live where there were three fantastic Brazilian Steak Houses. We have since moved and there are none at all. So, we find ourselves in Calgary and saw Pampa. We were so looking forward to our reservation here to enjoy an authentic Brazilian Rodizio Style dinner. This was not the place to do that! The staff was very friendly. We arrived 5:30pm and it was pretty quiet. If the restaurant were to start getting busy, I do not think they had enough gauchos to serve the meats to the entire restaurant. The meat servers needed a lot more training on how to cook, cut and serve the meats. They sliced many of the cuts way too thick. They were also responsible for re heating the meats as they were sliced down. We had a few rounds that were cooked right then there were a few rounds that were way overdone or almost raw. The salad bar was very sparse compared to all the others we've been to. Now, I do realize we were comparing, so our standards may have been too high for this place. However, the price was nowhere near worth the food we were served. It was $175 with tip (meal was $65.00pp) and one $8.00 drink.
There was so much missing from the salad bar and table service. All other Brazilian restaurants we have been to serve Mashed Potatoes, Plantains, Brazilian Cheese bread and fried Polenta on your table. They continue to refill it, at your table, through the meal. Pampa placed nothing on the table. The had no Polenta or plantains. The mashed potatoes and Brazilian Cheese bread were in serving bowls at the salad bar. The bread was hard as a rock and tasted as if it were from the previous day. We had to ask our waiter if we could get some fresh warm bread as that is the way it should be served. He did bring us 4 pieces of a fresh batch about 15 minutes later. The service was adequate, nothing that made you feel special. The entire experience was so underwhelming, I felt sorry for anyone who was having this as their first experience!
Pampa Brazilian Steakhouse Calgary Downtown已於2025年4月17日回覆Hello Chris,
Thank you for your valuable feedback. There are differences between Brazilian Steakhouses and how they may choose to serve or offer various items. What should never be different is the care and attention paid to the meats and all the other food items. The service should be much more than "adequate". I am sorry that your visit did not match your expectations- or ours.