位於New Cross​的優質親子友善餐廳

Amazing food, great atmosphere. We had a lovely time celebrating a birthday. It’s the perfect place for a special night out or to simply enjoy great food with friends and family!

What a lovely evening. The atmosphere last night was brilliant. The staff worked very hard all evening serving both meals and drinks very efficiently. The quizmaster was excellent and made the whole evening such fun.

The food was great, and the ambience was calm, with conversations and the usual restaurant noise, which was nice. The only down-fall was the service. It was slow and rather inattentive. We first ordered the drinks, and they send us the wrong drinks, once this was changed; We received the mains, however, the cutlery was not changed and we had to stand up and ask at the bar/staff section to change this for us (after trying to call the waiters to change this for us). After the mains, we also had to wait a long time before they would ask us if we wanted any desserts or coffees. We ordered lovely desserts! However, before we did, the waiter brought us one menu of the Bar Nibbles, instead of three dessert menus... Once we finished our desserts, we asked for the bill (which we also had to stand up to get as no waiters were looking around the tables)... and to our surprise, the bill was also wrong, which we flagged to the manager (also having to stand up, instead of the staff looking around the tables). I went back to the table hoping that they would bring the corrected bill... which never really came! We had to ask if we could pay before we left!! (some other people might not do this and it'd be a business losing money!) Instead of the waiter taking the payments, they simply left us with the card reader for us to sort out!! At that point we were truly considering not paying.... It was the cherry on top. It's a shame as the food is lovely and the atmosphere is great! But the service was truly poor and not up to a minimum standard.

We had a wonderful evening celebrating our 30th wedding anniversary. We selected a special Iftar menu and were made to feel very welcome the service was excellent. The food was excellent too, and the dessert was lovely. However, there is one drawback: the music is not enjoyable. Whatever happened to nice, romantic family-friendly music? Please consider choosing better music. Thank you!

This was our first trip to London as a family. We were lucky enough to have a 10 day vacation planned and got to experience so much of London. The one afternoon English tea that I booked for my 11 year old daughter and myself was this one! We had a 3 o’clock seating which allowed us to enjoy our morning and early afternoon and then use this experience as our lunch and dinner! The hotel is gorgeous and the little touches from the Roald Dahl themed Charlie and the chocolate factory were modern and well done. It was an extraordinary amount of tea and hot beverages for children as well as ‘mocktails’ for kids and so many options of food and scones and treats! The highlights were definitely the delicious scones and the candy floss. My daughter said the highlight for her was how “very nice [they] were to her and to kids”. Our server, Masum, was so very attentive and accommodating and wonderful. He added so much to our fabulous experience! This is a wonderful and unique afternoon tea experience especially with school aged children.  It was such a highlight of the trip for us!!!!