- 整體 3
- 食物 4
- 服務 4
- 氛圍 1
We had a table upstairs, and it was freezing.
It wasn’t just us- guests at tables around us had their jackets and vests on, and it was actually a topic of conversation among three or four tables. Because it was over 70°F outside, some poor souls had shorts on and they were absolutely miserable.
When this was mentioned to our waitress, she made an excuse about it being an “open grill“ downstairs and that’s why it was so cold upstairs.
The food was excellent – we’ve eaten here several times before – it was served on hot plates, but, as you can imagine, it cooled off much too soon. Again, unacceptable, and caused by the temperature.
I stopped another waitress and explained that it was extremely cold, pointed out the people in tables around us with their vest and jackets on (so they wouldn’t think it was just us complaining) and she was polite and said she would mention it.
When she came back upstairs, she said the air conditioning was “cycling“, and should turn off soon.
All 4 folks at our table ordered coffee after we ate hoping to warm up and continue our visit. You guessed it – when the coffee arrived it was warm, not hot.
My wife and I spent $240 w tip on a Wednesday night.
This is absolutely top dollar, but the experience was well below average due to the extreme temperature.
I very seldom leave bad reviews- typically just leave very strong, positive reviews for businesses.
Unfortunately, this poor review is well deserved, and was 100% preventable.