- 整體 1
- 食物 1
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- 氛圍 1
I am really struggling with this review.
Is it possible to give a zero? Open Table shows our reservation was completed. This is far from the truth. Denied we had a reservation upon arrival. We pointed out it was with Open Table, made in November for New Year’s Eve, with both an email and text reconfirmation in the last two days. “386” is an Open Table partner. They denied that it was valid. After a few minutes of discussion, the owner suggested we could come back in an hour and there might be some no shows (no commitment of a table). BTW, there were a couple empty tables in the dining room. Both the hostess (daughter) and the owner were rude and dismissive. NEVER apologized. Never offered to make it right. Said they were having a bad day and we should show some compassion. After a half hour’s drive, there was literally NO WHERE ELSE at 7pm to seat us with less than an hour’s wait…if at all, even for carry out, other than the Publix grocery store. We made a reservation in November for an early, pleasant, New Year’s Eve dinner and had to eat grocery store carry out at 8pm. I suggest this restaurant be removed from Open Table permanently. They are not worth your time and money. PS By the time we’d arrived home, the Open Table listing had been altered to show “386” did not accept Open Table reservations - hmmmmm.