OT
OpenTable食客
New York City1則評論
- 整體 3
- 食物 5
- 服務 2
- 氛圍 4
Came for a birthday dinner on a week night, the restaurant felt understaffed. Our server was friendly at first; however, did not ask about our preferences or why we were dining there. She just listed half the menu as here favorite and asked to take our order. It felt as if she paid a touch more attention to the tables ordering bottles of wine or had more covers associated with it. (Although at $100 check average per person we certainly felt deserving of attention.) We did hear her mention that most of the staff was working the patio and not in the dining room.
Our food was dropped by support staff, a few folks came to ask if we wanted another cocktail or food, and water was refilled promptly. No one checked on our meal to see how we were enjoying the meal or why we were dining there until we were done. No one described the dishes as they were dropped at the table, which was disappointing as we would have liked to have learned about them.
We never saw our initial server until she came by to mention how busy they were and asked if we wanted a dessert menu. We declined as we were full and the pace of the meal was very slow. The cold apps came out fast, but the hot food was not fired promptly. Upon asking for the check, the manager came over and offered a birthday dessert which we accepted, and was a nice touch; however, the recognition at the start of the meal or attention throughout would have gone a long way.
All in all the food was wonderful! Big fan of the biscuits, chicken, and burger. The mushrooms were creative, but needed more aioli for how large the portion was and how dense they were. Both cocktails that we ordered were creative and delicious.
I would go back to the restaurant and sit at the bar to ensure prompt service and an opportunity to try the cocktails.