- 整體 2
- 食物 2
- 服務 4
- 氛圍 4
Did not enjoy our experience at all today. 4 out of 6 meals were below standard. And we used to enjoy having a coffee and a cake after the lunch meal. But that no longer exists. Just a choice of desserts, which is not the same as coffee and cake. Also disappointed that we could not use our club membership card properly on the day (just the 25th as the sign told us upon arrival). Open table (or the club) should have at least given us a heads up, and we may have changed our booking to another day. Whilst we did get our club discount, it just did not seem the same nice experience, we have had, many times before, at the Alex. Time for us to move on and find another location for our family get togethers. Particularly where we can get coffee and cake after our meals. I would also like to add that on what planet does the head chef think that coleslaw is actually a salad. No tomato, No lettuce, just a spoonful of a poor excuse for coleslaw, to accompany the chicken parmi. Not appealing at all. So overall a score of 2 is actually generous for what was presented to us today. Very disappointing!