- 整體 1
- 食物 1
- 服務 1
- 氛圍 4
We have dined here many times before, but this experience was beyond disappointing. We arrived on time for our 7:00 p.m. reservation and were promptly seated. However, it took 10 before anyone took our drink order for 2 glasses of wine. Another 5 minutes passed, and a server delivered one empty, and visibly dirty, wine glass. Another 10 minutes passed without the wine or even a second empty glass being delivered. At 7:25, we left to go have dinner and wine at another nearby restaurant.
While it was somewhat busy, clearly the restaurant is understaffed. But, what is most disappointing is that there is seemingly a total absence of quality control. Other than the bartender bringing us a glass of water, there did not appear to be anyone else paying attention to the fact that we sat there for 25 minutes with one empty glass. After she took our drink order, we never even saw our server (Emily) again. Where was the Manager on duty?
To say the least, this was a very disappointing experience.