Arkadia Grill

Arkadia Grill 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. K

   Kelly

   New York City10則評論

   4.0

   在2天前用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great atmosphere, great service, very good food. Gets loud, but it’s fun.
   

   Arkadia Grill已在1天前回覆

   Dear Kelly Thank you for sharing your feedback about Arkadia Grill. We're delighted to hear that you enjoyed the atmosphere, service, and food. We appreciate your note about the noise level and are glad to know you found it fun. Your comments are valuable to us, and we hope to welcome you back for another enjoyable experience soon. If there's anything specific, we can do to enhance your next visit, please let us know! Best regards Luis Guest Experience Team Fontainebleau, Miami Beach, FL
   

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2. L

   Lynn VIP

   San Francisco3則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Lamb burger was amazing and service was excellent
   

   Arkadia Grill已在2天前回覆

   Thank you for your kind words Mr.Lynn ! We're thrilled to hear that you enjoyed our lamb burger and received excellent service. We look forward to serving you again soon! Sincerely, Zack Guest Experience Team
   

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3. B

   Beth

   Philadelphia4則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   one of our fav dinners in. Miami while staying at Fountainbleu
   

   Arkadia Grill已在5天前回覆

   Dear Beth, We are delighted to hear that your experience was one of your favorites while staying at Fontainebleau. It is wonderful to know that you enjoyed your time with us, and we truly appreciate your kind words. Your recommendation means a lot, and we look forward to welcoming you back for another exceptional dining experience. Sincerely, Guest Experience Team Fontainebleau Miami Beach
   

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4. R

   Robert

   Las Vegas3則評論

   3.0

   在2025年3月3日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   Ordinary you expect better from the fountain blue
   

   Arkadia Grill已於2025年3月4日​回覆

   Dear Robert, Thank you for taking the time to share your feedback. We're really sorry to hear that your experience didn't meet your expectations. We appreciate your honesty and will use your comments to improve. We hope you'll give us another opportunity to provide the high-quality experience we're known for. Natalie Guest experience team Fontainebleau Miami Beach
   

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5. T

   Tayler

   Kansas City4則評論

   2.0

   在2025年3月2日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 2
   4. 氛圍 2

   Dark, Dingy. Food decent. Service needs big improvement. Expensive for value received.
   

   Arkadia Grill已於2025年3月7日​回覆

   Dear Tayler We are truly sorry to hear about your disappointing experience at Arkadia Grill. Please accept our sincerest apologies for the ambiance, service, and value not meeting your expectations. We understand how important it is to have a pleasant dining experience, and we regret that we fell short. Your feedback about the atmosphere, service quality, and pricing is very concerning. We appreciate you bringing this to our attention and will address these concerns with our team to ensure improvements are made. If you would like to discuss your experience further, please provide us with your contact information, and we will reach out to you directly. Best regards Luis Guest Experience Team Fontainebleau, Miami Beach, FL
   

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6. b

   beth

   大波士顿4則評論

   5.0

   在2025年2月22日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   We ordered a pizza which was delicious and a Caesar salad. Our waiter was very attentive and professional. Had a great time.
   

   Arkadia Grill已於2025年2月27日​回覆

   Dear Beth, Thank you for your kind words! We're delighted to hear that you enjoyed the pizza and Caesar salad, and that our waiter provided attentive and professional service. We're glad you had a great time, and we look forward to welcoming you back soon. Best regards, Jane Guest experience team
   

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7. D

   Debra VIP

   Philadelphia17則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Casual atmosphere, small menu but seem able to adapt offerings to meet the patron's needs...great waiters !!
   

   Arkadia Grill已於2025年2月20日​回覆

   Dear Debra Thank you for your fantastic review! We are delighted to hear that you enjoyed the casual atmosphere and found our menu adaptable to your needs. It's wonderful to know that our waiters made a great impression on you. We look forward to welcoming you back to the Arkadia Grill for another exceptional experience. Best regards Luis Guest Experience Team Fontainebleau, Miami Beach, FL
   

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8. S

   Sara

   大波士顿1則評論

   5.0

   在2025年1月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent dinner on the less expensive side for the FTBlue. Our waiter Vinny was great. Spilt the Detroit pizza and Cesar salad w grilled Chicken was enough for 2 ppl. More like a sports bar.. dark but big screen tvs to watch sports. Casual dress.
   

   Arkadia Grill已於2025年1月28日​回覆

   Dear Sara Thank you for your kind feedback! We’re thrilled to hear you enjoyed your dinner, and we’ll be sure to pass along your compliments to Vinny. We hope to welcome you back soon for another great meal and experience! Best Regards Jarib
   

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9. E

   Evelyn

   E. Tennessee3則評論

   5.0

   在2025年1月20日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   This restaurant is in the Fontainebleau Resort. But is secluded & comfortable with numerous TVs to watch sports. The pizza & salad were delicious. Our server was efficient & friendly but did not rush us.
   

   Arkadia Grill已於2025年1月29日​回覆

   Dear Evelyn Thank you for your kind words! We're glad you enjoyed the secluded and comfortable atmosphere, as well as the delicious pizza and salad. It's wonderful to hear that our service was both friendly and efficient. We look forward to welcoming you back soon! Best Regards Jarib
   

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10. K

    Karen

    Dundalk2則評論

    1.0

    在2025年1月12日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 1

    We booked a table for 6.30pm on our first night in the hotel and I gave you say we were very underwhelmed by both the food and service that we received. My husband ordered a burger and specified twice to the waiter that he didn’t want cheese on it. I also reiterated this to him whilst he read back our order. We ordered 2 starters and mine was delivered at least 10 minutes before my husband received his which I found amazing and not in a good way. Our main course came out and his burger was covered in cheese so we had to send it back as he’s allergic to cheese. I ate my main course on my own as his burger took another 15-20 minutes to cook. Our total bill came to just under $150 for a bottle of sparkling water, one Pepsi, chicken wings, mozzarella sticks, burger, chicken and side order of fries. Definitely not worth the money as the food was mediocre at best and the service was severely lacking. Would not recommend eating here at all.
    

    Arkadia Grill已於2025年1月18日​回覆

    Dear Karen Thank you for your feedback, and I apologize for the issues you experienced. The mix-up with your husband's order, the delayed service, and the overall meal quality are not up to our usual standards. I understand your frustration with the pricing as well. I will be addressing this with our team to ensure it doesn't happen again. If you'd like to discuss further or have any other concerns, please feel free to reach out. We truly appreciate your input. Best regards, Jarib
    

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