- 整體 3
- 食物 5
- 服務 4
- 氛圍 4
The food was wonderful, and our server was very accommodating and professional. However, the check in process is horrible, unorganized, and chaotic. When you make a reservation one assumes that that is the time you were scheduled to be seated to eat, but that is not the case with this buffet. Not only that, individuals who were checking customers in, taking payments, and seating customers did not make instructions clear about what each waiting line was for. I had a party of two including myself and we continued to be skipped because other parties who had four or five people were easier for the servers to accommodate. I brought my mom here because it was her birthday, but the entire check-in and seating procedures at the buffet took some of the luster out of the day and I was not the only one complaining. No one in line understood the method behind the service agents or the seating procedures madness. Please do better, for the price that you charge one would expect a bit more order and professionalism in the check in and seating procedures, ESPECIALLY for customers who took the time to reserve a table.