- 整體 3
- 食物 4
- 服務 2
- 氛圍 3
Food and wait staff very good. Management and prep staff a disaster. Only one bartender and one cook. I ordered a cocktail which did not reach my table for over 20 minutes! My dinner wine arrived before my cocktail. Our waiter apologized and did not bill us for the drink. Soup and main entrees delicious. I requested a simple cake dessert and once again it was 20 minutes to arrive. Our waiter explained about the short staff and that each order was completed in the order received. I noted that the patio area was nearly empty during our visit. I hesitate to think about how long our service would have been if both the inside and patio areas were full. My final unfavorable impression of the kitchen was seeing the cook and another staff member doing some sort of silly dance or something; very unprofessional and reflected poorly on the restaurant, especially given the ridiculous delays we experienced. Maybe filling orders would have been a better use of their time.
Overall, we liked the easy ambience, attentive wait staff and fine food well prepared. Our carrot soup, fish and steak were excellent. The noise level was somewhat higher than we would desire, especially since we both wear hearing aids. However, the ridiculous delays definitely reduced our overall opinion of this establishment. Instead of a relaxing evening, we had to dash across town to our evening engagement. You could and should do better to match your high ratings, one of the main reasons we chose you. JES