Bank Birmingham

Bank Birmingham 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. S

   Sabrina

   Birmingham1則評論

   3.0

   在2025年3月15日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 5

   Overall was a nice evening. Food I had was great but majority of the booking had cold food or incorrect orders after a long wait. Can’t mark the restaurant down for that as the management and team went over and above to try and resolve orders and ensure we left happy. Lovely ambience and the staff were amazing so this wouldn’t deter me from booking again just think they had an off night. Lovely evening all the same. Will be back to experience the full ticket soon!
   

   Bank Birmingham已於2025年3月18日​回覆

   Hi Sabrina, Thank you for your understanding and kind feedback! We're so glad to hear you enjoyed the ambience and our team’s efforts to make things right. We truly appreciate your patience and look forward to welcoming you back for a flawless experience next time! Best regards, Min
   

   請問這對你有幫助嗎？

2. AB

   AshleyB

   Warwickshire6則評論

   5.0

   在2025年3月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Very good all round. Good food and service would recommend
   

   Bank Birmingham已於2025年3月18日​回覆

   Thank you for the great feedback! We're thrilled you enjoyed the food and service. We appreciate the recommendation and hope to see you again soon!
   

   請問這對你有幫助嗎？

3. VF

   ViewFromTheBridge

   London36則評論

   4.0

   在2025年3月15日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Very good meal and service. Nice sunny room. Thank you.
   

   Bank Birmingham已於2025年3月18日​回覆

   Thank you for the lovely feedback! We're so glad you enjoyed the meal, service, and sunny room. Hope to welcome you back again soon!
   

   請問這對你有幫助嗎？

4. OT

   OpenTable食客

   London2則評論

   3.0

   在2025年3月14日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 4
   4. 氛圍 3

   lacked atmosphere, was cold enough to want to leave your coat on, place had an odd smell, food great but not worth the expense
   

   Bank Birmingham已於2025年3月15日​回覆

   Thank you for your feedback! We’re glad you enjoyed the food, but we apologize for the atmosphere and temperature not meeting expectations. We’ll work on improving these aspects for a more comfortable experience. Best regards, Min
   

   請問這對你有幫助嗎？

5. J

   Jackie

   Staffordshire4則評論

   5.0

   在2025年3月10日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent venue. Great service. Good menu, great wine list. A brilliant birthday lunch for a friend. Staff welcoming. Not overbearing. Gave us time to choose our menu. Food sublime and reasonably priced .
   

   Bank Birmingham已於2025年3月12日​回覆

   Hi Jackie, Thank you for your kind words! We're glad you enjoyed the food, service & atmosphere. We appreciate your support and look forward to welcoming you again soon. Kind regards, BANK Birmingham
   

   請問這對你有幫助嗎？

6. V

   Vanessa

   Birmingham2則評論

   3.0

   在2025年3月8日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 4
   4. 氛圍 2

   Excellent food, good service but be careful where you are sat!
   

   Bank Birmingham已於2025年3月10日​回覆

   Thank you for your feedback. We're delighted to hear that you enjoyed the food and found the service good, but we're truly sorry that your seating experience did not meet expectations, especially on such a special occasion. I sincerely apologize for the disappointment and any frustration this caused. Kindest Regards, BANK Team
   

   請問這對你有幫助嗎？

7. OT

   OpenTable食客

   Charleston2則評論

   5.0

   在2025年3月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Renee was a fabulous server. Great attitude! Food was delicious.
   

   Bank Birmingham已於2025年3月6日​回覆

   Thank you for your kind words! Thrilled to hear that you enjoyed the food and that Renee made your experience even better. We’ll be sure to pass along your compliments. Hope to see you again soon. 😊
   

   請問這對你有幫助嗎？

8. TM

   TraceyM

   London1則評論

   5.0

   在2025年3月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Even though we arrive late, we were accommodated and seated promptly. The staff were very friendly and helpful with the menu. We had the squid and the prawns tempura, both were delicious. One of us had the duck salad and the other the chicken skewer and again the food was delicious . The food was served promptly so we were able to attend a concert at the Utilita Arena which is directly opposite. Would definitely come again.
   

   Bank Birmingham已於2025年3月6日​回覆

   Hi Tracey, Thank you for your kind review. We're glad you enjoyed the food & service, and that everything was prompt for your concert. We appreciate your support and look forward to welcoming you back soon. Kind regards, BANK Birmingham
   

   請問這對你有幫助嗎？

9. R

   Ron

   London3則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Our table was not ready on arrival but we only waited a few minutes. The food and service were excellent and the waitress was particularly friendly and efficient. We had a great night.
   

   Bank Birmingham已於2025年2月17日​回覆

   Hi Ron, Thank you for your lovely review. We appreciate your patience upon arrival during a busy period, and delighted to hear that you enjoyed the food, service & our friendly team. Look forward to welcoming you again soon! Kind regards, BANK Birmingham
   

   請問這對你有幫助嗎？

10. R

    Ranveer

    Birmingham1則評論

    1.0

    在2025年2月15日用過餐

    1. 整體 1
    2. 食物 2
    3. 服務 1
    4. 氛圍 1

    Absolutely abysmal service. A group of 10/12 people were eating their desserts before we even got our mains. Mains were decent, starters were unbelievably below par and I could have made them myself at home. Food was cold and I don’t know what Valentines experience I booked for but it definitely wasn’t worth the money I paid for on the bill. Overpriced for what it is. I’d rather have eaten at Nandos. Disappointing. Not visiting here in the future. Pathetic.
    

    Bank Birmingham已於2025年2月18日​回覆

    We're really sorry to hear about your experience. This is absolutely not the level of service we aim to provide, and we understand how frustrating it must have been, especially on a special occasion like Valentine’s. We appreciate your honest feedback and will be addressing these concerns with our team to improve. If you'd be open to discussing this further, we'd love the chance to make things right—please feel free to reach out to us directly. Best Regards, Angelika
    

    請問這對你有幫助嗎？