Bar Louie - Lyndhurst

Bar Louie - Lyndhurst 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   Cleveland1則評論

   1.0

   在2025年3月1日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 4

   We had a reservation at 5:00. Ordered food about 5:10. Didn’t get food until 6:34. Fries were cold, Orders were wrong , hamburger not cooked.
   

   Bar Louie - Lyndhurst已於2025年3月3日​回覆

   We sincerely apologize for the delays and issues with your meal. This is not the experience we want for our guests, and we truly appreciate you bringing it to our attention. I have sent an email to you which will allow me to look into your visit further and make this right. Sincerely, Lori / Bar Louie Guest Relations.
   

   請問這對你有幫助嗎？

2. S

   Shelly

   Toledo1則評論

   2.0

   在2025年2月14日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 2
   4. 氛圍 3

   The food took forever to come out snd it was cold when it finally did come out. I wasn’t a fan at all.
   

   Bar Louie - Lyndhurst已於2025年2月17日​回覆

   We're sorry to hear that your experience didn't meet your expectations. We strive to provide warm food and prompt service, and it's clear we fell short during your visit. We appreciate your honest review and will address this with our team to ensure better service in the future. I have sent an email to you which will allow me to look into your visit further and make this right. Sincerely, Bar Louie Guest Relations.
   

   請問這對你有幫助嗎？

3. J

   Jay

   Cleveland8則評論

   5.0

   在2025年1月30日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Sat at the bar and had the best service by August. We'll be back!
   

   Bar Louie - Lyndhurst已於2025年2月5日​回覆

   Jay - Thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit! :)
   

   請問這對你有幫助嗎？

4. B

   Brett

   Las Vegas1則評論

   3.0

   在2025年1月4日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 4
   4. 氛圍 1

   Our server was nice, but overworked. The restaurant felt understaffed and the section we were sitting in had a broken heater; it was extremely cold. So much so that we had our food boxed up to go. 
   

   Bar Louie - Lyndhurst已於2025年1月6日​回覆

   Brett - We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the best experience possible. We hope you give us another chance soon, so we can share a more positive experience.
   

   請問這對你有幫助嗎？

5. OT

   OpenTable食客

   Cleveland3則評論

   5.0

   在2025年1月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Food was great! Truffle fries and chicken quesadilla were great. Also recommend the Monterey Chicken main plate. Service is a bit slow. I think only a couple servers working. They had a great attitude!
   

   Bar Louie - Lyndhurst已於2025年1月21日​回覆

   Thanks so much for taking the time to share your positive experience! Hope you visit us again soon!
   

   請問這對你有幫助嗎？

6. M

   Mike

   Cleveland3則評論

   4.0

   在2025年1月1日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Surprised by the quality service & friendliness of staff
   

   Bar Louie - Lyndhurst已於2025年2月12日​回覆

   Mike! Thank you for sharing and glad you had a great visit! Hope to serve you again soon!
   

   請問這對你有幫助嗎？

7. M

   Molly

   Cleveland1則評論

   2.0

   在2024年12月25日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 1
   4. 氛圍 3

   After a bumpy 2024 for us, my husband & I chose Bar Louie for our holiday dinner based on our previous positive visits. Once our server finally arrived at our table, we shared our sincere appreciation and empathy for her working on the holiday. I'm certain they were short staffed due to the holiday, but does that mean paying customers should expect poor service and sub-par dinner and drinks? We would have been fine with 'slow service' but adding inaccurate orders, zero attempt to check to see if everything was ok OR if we needed anything, never delivering drinks ordered, all topped off with the apathetic attitude shown by our server took this over the top. Incredibly disappointing experience that has unfortunately tainted our opinion.
   

   Bar Louie - Lyndhurst已於2025年1月21日​回覆

   Molly - We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the best experience possible. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

   請問這對你有幫助嗎？

8. d

   diane

   Indiana2則評論

   1.0

   在2024年12月25日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Never will I forget the blackened burnt chicken tenders served to our table! How dare they? So disgusting and gross.
   

   Bar Louie - Lyndhurst已於2025年2月12日​回覆

   Thanks for the feedback, Diane. We're truly sorry to hear about your experience at our Lyndhurst location. We take food safety and cleanliness very seriously, and it's disappointing to know that we fell short during your visit. We appreciate your honest feedback and will address this with our team to prevent such issues in the future. We hope you'll give us another chance to provide you with the quality dining experience that we're known for.
   

   請問這對你有幫助嗎？

9. B

   Brenda VIP

   Cleveland26則評論

   5.0

   在2024年12月25日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   My family had Christmas dinner at Bar Louie, and we were very pleased. The food was tasty and arrived at the table hot, the service was excellent, and the guys in the family got to watch the basketball game while we ate. A very enjoyable family Christmas dining experience.
   

   Bar Louie - Lyndhurst已於2025年2月12日​回覆

   Hi Brenda, Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a memorable Christmas dinner at Bar Louie. It's great to know that you enjoyed our tasty food, hot service, and the basketball game. We strive to make every dining experience a special one, and it's always rewarding to hear when we've succeeded. We look forward to serving you and your family again soon!
   

   請問這對你有幫助嗎？

10. D

    Darryl

    Cleveland3則評論

    3.0

    在2024年12月24日用過餐

    1. 整體 3
    2. 食物 3
    3. 服務 1
    4. 氛圍 4

    Server frequently disappeared for long periods of time. Restaurant was NOT busy at all.
    

    Bar Louie - Lyndhurst已於2025年2月12日​回覆

    Darryl - Thank you for your feedback. We’re sorry to hear that the service was not as attentive as it should have been, especially when the restaurant wasn’t busy. That’s certainly not the experience we aim to provide, and we will be addressing this with our team to ensure better attentiveness moving forward. We truly appreciate your time in sharing this with us and hope to have the opportunity to provide you with a much-improved experience in the future.
    

    請問這對你有幫助嗎？