Benihana - Chicago, IL

3.8

2560則評論

$30及以下

日式料理

訂位

2位

2025年1月1日

下午7:00

今天已有135人次預訂

適合團體聚餐
適合特殊節日
氣氛熱絡

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一, 星期二, 星期日 11:00–23:00 星期三, 星期四 11:00–22:00 星期五, 星期六 11:00–00:00
電話號碼
(312) 780-3110
網站
https://www.benihana.com/
付款選項
Discover, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
私人派對設施
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

位置
60611 IL Chicago, 875 N Michigan Ave, # GP03,
鄰近地區
Downtown / Loop
十字路口
John Hancock Center
Parking details
路邊停車
其他
啤酒, 外送, 戶外用餐, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 私人包廂, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒, 露台/户外用餐

其他2,560位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.8

3.8（根據最近的評分）

4.2食物
3.9服務
3.9氛圍
3.6CP值

噪音 • 尚可

2,560 則評論

A
Allison
Chicago
1則評論
5.0
1則評論
在今天用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Spectacular NYE experience! Seated right away and our chef was fantastic.
請問這對你有幫助嗎？
A
Ashley
St. Louis
1則評論
1.0
1則評論
在1天前用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
Was not even able to dine at the restaurant because when we arrived for our 8:00 reservation, we were told they were already 45 minutes behind. We were offered a free appetizer that we could order at the bar, but no children were allowed and we had a minor in our party. Poor management and time wasted.
Benihana - Chicago, IL已在1天前回覆
Dear guest, thank you for sharing your experience. We regret that we didn’t meet your expectations on this occasion. Your feedback helps us improve, and we’d be grateful for the opportunity to make things right. Please contact us through our “Contact Us” page on our website.
請問這對你有幫助嗎？
OT
OpenTable食客
Chicago
1則評論
3.0
1則評論
在1天前用過餐
1. 整體 3
2. 食物 5
3. 服務 2
4. 氛圍 4
We had a 7:15 reservation and weren't seated for an hour after. Our waiter kept forgetting to bring things like straws, spoons, drinks.
請問這對你有幫助嗎？
F
Farren
Raleigh
2則評論
1.0
2則評論
在1天前用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
I recently dined at Benihana, and I must say, it was one of the most disappointing restaurant experiences I've ever had. Despite having a reservation, we waited an astonishing 30 minutes before being seated. Once we finally sat down, we expected the excitement of a hibachi experience, but instead, we were left waiting again—almost 20 minutes between each course. To make matters worse, we never received refills on our drinks, which felt especially neglectful. After being seated, we sat for an additional 20 minutes with nothing to occupy our time—no drinks, no appetizers, not even a friendly greeting from our server. As it was my child's birthday, we were looking forward to some special treatment, but unfortunately, that didn’t happen either. My child didn’t even receive a birthday hat, which is a standard gesture at most restaurants. To top it all off, we were shocked to find that our meals did not come with rice or noodles, which are typically standard accompaniments. For a total bill of $360, this lack of attention to detail and service was unacceptable. Overall, the experience left us frustrated and disappointed. We were looking forward to celebrating a special occasion, but instead, we left feeling neglected and underwhelmed. I cannot recommend Benihana based on this experience.
Benihana - Chicago, IL已在1天前回覆
Dear valued guest, thank you for your review. We apologize for any inconvenience you experienced and would appreciate the opportunity to learn more. Please contact us by visiting our "Contact Us" page on our website
請問這對你有幫助嗎？
K
Kevin
Milwaukee
1則評論
3.0
1則評論
在1天前用過餐
1. 整體 3
2. 食物 5
3. 服務 2
4. 氛圍 4
The food was delicious but the service was slow and lacking and easily took 30min for the check. Luckily we were paired with a lovely family and made some new friends!
Benihana - Chicago, IL已在1天前回覆
Dear valued guest, we’re sorry to learn that your visit was less than satisfactory. We take your feedback seriously and would love the opportunity to discuss how we can improve. Please visit our “Contact Us” page on our website to share more details.
請問這對你有幫助嗎？
J
Jimena
Chicago
1則評論
2.0
1則評論
在2天前用過餐
1. 整體 2
2. 食物 3
3. 服務 2
4. 氛圍 1
Terrible experience for multiple reasons. Here are some: My party of 7 was sat down 40 minutes late. We made a reservation for 7 p.m. and were sat down at 7:40. Hostess said she had no control over the reservations. They sat us down next to a trashy couple who kept making out in front of us and my young kids. The food was mediocre at best and not worth the price.
Benihana - Chicago, IL已在1天前回覆
Dear guest, thank you for your review. We apologize if we fell short of delivering the experience you expected. We are always looking to enhance our service and would appreciate any further information you can provide. Please contact us through our “Contact Us” page on our website.
請問這對你有幫助嗎？
A
Amy
Chicago
1則評論
1.0
1則評論
在2天前用過餐
1. 整體 1
2. 食物 1
3. 服務 3
4. 氛圍 1
We had a 7pm reservation that we arrived early for. We were not seated until 8pm and did not leave the restaurant until 9:50pm. The restaurant was dirty, 2 plates on our table had stuck on food, the edamame was dry. I will say our cook Alexis was amazing and went above and beyond. For our first experience we will not be back.
Benihana - Chicago, IL已在1天前回覆
Dear valued guest, we’re sorry that your recent visit did not meet your expectations. Your feedback is important to us, and we would like to understand more about your experience. Please reach out to us by visiting our “Contact Us” page on our website.
請問這對你有幫助嗎？
B
Brandi
VIP
Chicago
1則評論
1.0
1則評論
在3天前用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
The manager was EXTREMELY RUDE!! We waited for a table over 40 mins when we had a reservation at 8:15 and we arrived at 7:50. After having to ask about our table again we finally was seated at a dirty table. The front waiter came with a dirty towel to clean the table after sitting at a table that haven’t been cleaned! Then got mad when I asked to speak with a manager. The African American light skinned heavy set guy with the suit said he was the manager and was very rude . Need to do better with customer service and wait times
Benihana - Chicago, IL已在1天前回覆
Dear guest, thank you for sharing your experience. We regret that we didn’t meet your expectations on this occasion. Your feedback helps us improve, and we’d be grateful for the opportunity to make things right. Please contact us through our “Contact Us” page on our website.
請問這對你有幫助嗎？
K
Kelly
VIP
Chicago
4則評論
2.0
4則評論
在3天前用過餐
1. 整體 2
2. 食物 5
3. 服務 1
4. 氛圍 3
There was a person who was gluten free in our meal. The chef properly made adjustments however the server gave her the salad and soup that wasn’t gluten free and didn’t say anything when handing it to her. Only the chef informed the guest while she was eating the salad. Also we didn’t get seated until after 830 (reservations at 8 pm) and drinks took minimum 20+ minutes to get.
請問這對你有幫助嗎？
R
Ryan
Minneapolis
1則評論
1.0
1則評論
在3天前用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 2
Understaffed and overcapacity. The chefs are great but the other employees lack timely customer reception.
Benihana - Chicago, IL已在1天前回覆
Dear guest, thank you for your comments. We regret that we did not provide the level of service you anticipated. We’re dedicated to improving and would appreciate any additional details you can offer. Please contact us through our “Contact Us” page on our website.
請問這對你有幫助嗎？

常見問答

Benihana - Chicago, IL有與Postmates和Uber Eats合作提供外送服務。

目前有2560位OpenTable食客評分Benihana - Chicago, IL，平均分數為3.8顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2025年1月1日

下午7:00

今天已有135人次預訂

預訂外送或外帶

60611 IL Chicago, 875 N Michigan Ave, # GP03,

用餐區

其他資訊

十字路口
John Hancock Center
鄰近地區
Downtown / Loop
營業時間
星期一, 星期二, 星期日 11:00–23:00 星期三, 星期四 11:00–22:00 星期五, 星期六 11:00–00:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
路邊停車
付款選項
Discover, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 戶外用餐, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 私人包廂, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒, 露台/户外用餐

網站
https://www.benihana.com/
電話號碼
(312) 780-3110
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
私人派對設施
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Benihana - Chicago, IL

訂位

預訂外送或外帶

用餐區

其他資訊

菜單

其他2,560位顧客怎麽説

整體評分和評論

常見問答

Benihana - Chicago, IL有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Chicago, IL餐廳的評分如何？

Benihana - Chicago, IL目前接受訂位嗎？

訂位

預訂外送或外帶

用餐區

其他資訊